3.0 out of 5 stars.
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MARSTON GROUP Pay & benefits reviews

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United Kingdom26 reviews

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2.8Work-life balance
2.6Pay & benefits

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Found 7 reviews matching the searchSee all 27 reviews

I had learnt about how debt is so unfair for the poor

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Had enjoyed my time with the team I was working along just the west and tear on your own car.Was always paid on time. You put the ours in you get the money


Your own boss


Everything else
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Fun place to work

Very Good management. To work with. Staff satisfaction. Flexible work area give staff too to work. Very reasonable directors great staff. Treat staff equal


Free fuel card


Flexible hour
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Insights into MARSTON GROUP

Based on 6 survey responses
What people like
  • Supportive environment
  • Time and location flexibility
  • Support from manager
Areas for improvement
  • General feeling of work happiness
  • Fair pay for job
  • Ability to learn new things

Fun place to work

I worked there serveral years ago and it Very fun place to work with good staff if a bit badly managed. But it mwas a good time and overall a good place to work.
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Loves my job team courts I worked with I was very good at my role just wages didn’t reflect the hard work I put into job working away was sometime different


Good team


Wages covid
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Underpaid and overworked

DO NOT I REPEAT SO NOT BOTHER APPLYING HERE! i worked here for 7 years in the call centre, I did every type of debt you can think off, you get abused by customers, managers don’t care and the training you get is rushed before they just expect you to go for it, the bonus is only paid to certain people and is very hard to achieve! You can get better jobs for other companies with better hours and better pay, just don’t waste your time! Trust me! They even took most of the benefits of people like your birthday off and capped the bonus from uncapped too 200 per Month (if you can ever achieve there very high stats! AVOID IT!
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An unpredicatable job

There is no typical day. Everyday is different when dealing with all types of social groupings of society. One job could be aggressive and needing police assistance and the next job could be getting offered a cup of tea. Management don't really get involved in your job. They tend to be focused on stats and getting the performance figures high. It can create a high pressure environment, it sometimes is good to have the pressure but sometime you feel undervalued and just a part of a process. The potential to earn is uncapped so very driven people can earn a lot. And the flexibility to book time off is good for people who have other commitments (albeit it could see the management replace you just as easy)


uncapped pay, flexible work


long hours, some days are just miserable
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Productive, efficient

Collecting payments from outstanding court fines / PCN's Every day is different, co workers are easy going, and management allow you to self manage. Good bonus incentive
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Overall rating

Based on 27 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.3 out of 5 stars for Culture

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