Work wellbeing score is 61 out of 100
3.2 out of 5 stars.
Write a review

Matalan Careers and Employment

Work wellbeing

Results based on 1,025 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Below average

Stress-free

How manageable people find their work stress
Below average

Purpose

How meaningful people find their work
Below average

Satisfaction

How content people feel with the way things are at work
Below average

About the company

  • CEO
    Jason Hargreaves
    60%
    approve of Jason Hargreaves's performance
  • Founded
    1985
  • Company size
    more than 10,000
  • Industry
    Retail & Wholesale
  • Headquarters
    Perimeter Road, Knowsley ...
  • Link
    Matalan website

ABOUT US

We’re not just saying it, Matalan really is a great place to work . We’ve got a real family friendly culture, which is just one of the reasons why we have so many long serving colleagues who love what Matalan is all about.

We recognise and listen to our Matalan Family members and really value the contribution they make – after all we couldn’t do what we do without our amazing people!

Ask anyone who works here why it’s such a great place to be, and without exception they will say it’s...

ABOUT US

We’re not just saying it, Matalan really is a great place to work . We’ve got a real family friendly culture, which is just one of the reasons why we have so many long serving colleagues who love what Matalan is all about.

We recognise and listen to our Matalan Family members and really value the contribution they make – after all we couldn’t do what we do without our amazing people!

Ask anyone who works here why it’s such a great place to be, and without exception they will say it’s our people who make us what we are.

HOW IT ALL BEGAN

From day one we’ve been a hugely popular and innovative retailer, a pioneer in out of town shopping and a real family value led business in every sense. Many people say we actually invented Value Retailing!

Matalan started in 1985 from humble beginnings when our founder, John Hargreaves, opened a market stall in Liverpool with a vision to bring quality fashion and home products to families at a price they could afford, giving customers the great value we’re still famous for today.

We brought a fresh new idea to the market place with our out of town, retail park concept and soon Matalan became a household name. In just over 30 years we’ve grown from a market stall in the 1980’s, opening our first store in Preston in 1985, and 10 years later we had 50 Stores and a Head Office in Skelmersdale along with an impressive Warehouse and Logistics operation. Fast forward to today and we’re now one of the UK’s top Value Retail businesses with over 200 stores across the UK and Northern Ireland.

Our impressive Head Office has moved to bigger premises on a purpose-built greenfield site just outside Liverpool, this place has definitely got the WOW factor, And it’s got everything we need to take us on the next part of our journey. We’ve also taken Matalan to the high street, with locations dotted across the UK including Oxford Street! And it’s not just on home turf - we’ve also successfully taken Matalan to the Middle East and Europe and have ambitious plans to keep growing.

Our stores couldn’t function without support from our Head Office or our Warehouse and Logistics operation giving us the foundations to achieve our ambitions to be the UKs number one value retailer – in stores and online! Retail is a fast paced environment and our website, Click and Collect, e-Commerce and home delivery networks are currently evolving as fast as the technology that drives them. Coupled with the fact that Matalan has always kept in touch with what our customers want, our ranges have never gone out of style and our people have never lost touch with what makes Matalan the go-to destination for our customers.

At Matalan, one thing that has remained constant is that it’s always been about teamwork and remaining true to our roots as a Value Retailer. Our amazing and diverse people make us who we are and our Values are the driving force behind everything we do. Working here is exciting, collaborative, challenging, and above all fun!

Learn more

Jobs

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Part-time
General Sales Assistant 8hrs- Fri, Sat & Sun

St Albans

16 hours ago

View job
Full-time
Trainee Assistant Buyer

Liverpool

£22,160 a year

30+ days ago

View job
Full-time
Assistant Product Purchaser

Liverpool

22 hours ago

View job
Full-time
Assistant Store Manager

Livingston

30+ days ago

View job

Browse jobs by job title

Team Leader

20 jobs

Rating overview

Rating is calculated based on 2.5K reviews and is evolving.

2.86 out of 5 stars.20193.05 out of 5 stars.20202.36 out of 5 stars.20212.67 out of 5 stars.20222.87 out of 5 stars.2023

Reviews

Retail Sales Assistant in Cwmbran
on 30 November 2023
Unique
Getting time off work was a nightmare and communication was horrible, would be put on shifts I told them I couldn’t make it in for. Expected way too much work to be done in such a short amount of time
Retail Assistant in Yeovil
on 28 November 2023
absolutely appealing
What is the best part of working at the company?leaving was the best I liked it What is the most stressful part about working at the company?turning up everyday day to do my shiftWhat is the work environment and culture like at the company?toxic,annoying,disturbing and loudWhat is a typical day like for you at the company?depression when I see certain members of staff
Team Member in Wakefield, West Yorkshire
on 26 November 2023
Dull and Boring
It's OK if you're desperate for a job, as its relatively easy work. Most staff are miserable and hard to talk to. You are trained briefly on the tills, then not put back on them for months, then when you're asked to go on the till, you can't remember anything and expected to be a pro! There's no staff moral and can be mind numbing when it's quiet.
General Assistant in Linwood, Lincolnshire
on 25 November 2023
Meh
Pay was not good and only get hours if they ask you not you ask them. Management is okay but they expect too much when you get paid £4.62 an hour.
GSA (general store assistant) in Romford, Greater London
on 23 November 2023
matalan
Matalan is okay for a first job, but honestly, the pay is awful, its minimum wage and most of the time you only get around 12 hours a week (which 12x4 weeks at £10.18 is £488 a week, which is not something you can survive on), I've been here for years and the temporary workers (aged 16/17/18) often get more hours because they earn less an hour.

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Questions and answers

People have asked 116 questions about working at Matalan. See the answers, explore popular topics and discover unique insights from Matalan employees.

Popular questions

See questions about:

  • Interviews
  • Dress Code
  • Benefits
  • Working Hours
  • Hiring Process
  • Salaries
  • Hiring Age
  • Working Culture
  • Working Environment
  • Part Time Jobs
  • Job Opportunities
  • Promotion
  • Shifts
  • CEO
  • Work from Home

Interview insights

Insights from 2.2K Indeed users who have interviewed with Matalan within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

How I was with speaking confidently, how I lived my life style, what are my plans in the future

How I was with speaking confid...

Shared on 28 August 2023

What would you bring to the team? How have you experienced helping customers in the past?

What would you bring to the te...

Shared on 26 July 2023

Good example of customer service

Good example of customer servi...

Shared on 7 March 2023

Common questions about Matalan

Working at Matalan

  • Sales Assistant3.2 out of 5 stars.
  • General Assistant3.0 out of 5 stars.
  • Retail Sales Associate3.4 out of 5 stars.
  • Warehouse Worker3.0 out of 5 stars.
  • Shop Assistant3.6 out of 5 stars.

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