McGinley Support Services
Happiness score is 48 out of 100
2.8 out of 5 stars.
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McGinley Support Services Employee Reviews

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United Kingdom77 reviews

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2.6Work-life balance

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Good job various places to visit on sites

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Worked for them but main works was for NWR covering Aspro asset protection do the odd ES for them but they don’t do well in looking after your rail tickets ie assessments leave it very late to be done so lost me my ES ticket not happy about

Pros

Loads of new places

Cons

Not great in supporting you at times
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Good company to work for.

Good company, pay on time.Good work culture28 day holidays including bank holiday. It means 5 weeks and 3 days pay.Contracting big projects. It means as long as you do your job properly you job is guaranteed till the project is finished.Management listens.
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Insights into McGinley Support Services

Based on 15 survey responses
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Trust in colleagues

Ooooft office staff was a joke

The staff who run the office are liers and falsify evidence if yr face didn’t fit well say no more gave favours to staff that were friends also falsely led workers on

Pros

None

Cons

Loads face fits comes to mind
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Pay gets messed up every week, get spoken to like rubbish , get jobs miles away when work on in your city, get blanked

far/ wide from getting mid week work will last few weeks if that then back to one day a week, you won’t go no we’re working for these or any agency awful company, get put every weekend 100 miles away when there is loads and loads of work with network rail in Carlisle the lads you work with in your area cabt get there heads around it either don’t work for these you will not go anywhere with them and have no money, have ti chase your pay every week because it will be wrong, if you get mid week to work away you get no extra money so waste of time you only work away for more money, get like 50p more doing nights then day rate

Pros

Get a bit of experience to leave to go to a proper firm

Cons

Bad pay, hardly any work given, pay gets missed all the time, get spoken to like your nothing
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No support

No support from management. They do not care for their workers at all. They care more about money than staff. Would never ever recommend to anyone.
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Full of slackers

You have to carry a bunch of lazy childish boys every shift whilst they get paid the same pathetic wages as yourself, if your lucky because 6 times out of 10 they get your wage wrong, do little or nothing to rectify it with no amount of urgency
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Worst company ever

They hardly have any jobs, and when they do they will phone you at 7 pm to go for a shift at 10 pm, even though the journey was about 2 hours. They hardly ever answer there phones. Do not get sponsor by them
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Wtaf

I've not been paid for the week that I worked, and it is now 3 weeks later. I got told that the job was permanent when after a week I was told I wasnt needed. Cant get my pay no one answers any phone and I cant get in contact

Pros

Quick work

Cons

No pay
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Had to chase them for my wages for 3 months

Unorganised and dishonest company. Had to beg for my wages to be paid for 3 months. Got told loads of work is on but was working 3 shifts a week maximum.

Pros

None

Cons

Minimal amount shifts and do not pay on time
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Disgrace of a company, office workers have no morals

Office staff don't give you midweek work if you don't take a weekend shift with 2 hours notice, only give you one shift a week 90% of the time and if you complain for more work it gets took off you. Alot of favouritism and office workers take shifts from rail workers and put themselves out as point ops. In all the companys a joke, the office workers are liers with no morals, salary is attorocious and

Pros

none

Cons

working with people who have no disclosure, men driving work vans with previous convictions who have hurt other people. All round joke.
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Easy and good employment.

I'll take work from them when its offered. Any mistakes made are rectified Quickly. Decent set up. Prompt service . Even with a few changes in management information was passed over quickly. Nice office staff.
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Not great agency to work for

Not much work unless you get on well with office staff. Generally only weekend work available. No travel time for work up north or down south. Umbrella company takes extortionate amount of wages. Last minute notice for shifts, sometimes few hours before
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My Time at McGinley

The Company were very un-organised and I struggled to work for them I could have a full week in work to completely nothing at all When the work was there, it was good but after that you were just thrown away
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Lack of Communication at all levels

I did not work there long enough to give a precise review, but the company culture has to change, all departments not keen to collaborate a lack of the team work ethiv.
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Worst company I've ever worked for

In the airdrie office I think they train them to lie to you on a phone u take a weekend off u don't get shifts during the week they don't want you having a life alot of favouritism with them too stay away from this company
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Its poor in all aspect of life

Where should I start. First the office staff are very uncooperative won't listen to anyone issues to do with work an the individual. Secondly McGinley are the only company in the railway industry that don't pay well according to the nature of work that you do. Thirdly it's very hard to move forward i mean progress as an individual unless you know someone in the office.
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Great Place to Work

I really enjoyed my time with this company, they were great with support if you had personal issues and were a great, friendly place to work. I would recommend anyone take a job with them.

Pros

Friendly, supportive staff

Cons

Long hours
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boring ,lots of unpaid travelling and budget hotels

boring mundane tasks,all the top jobs are taken,management are fat and hide in office behind phones,they are all hated by workforce due to their attitudes,moaning culture with workforce just wanting to know what time the shift will finish at,the hardest part is putting up with the operatives as they talk rubbish and inform in the office to make themselves seem better workers by brown nosing and the office cant even suss it ,the ones who go into in the office are worth a watching,no enjoyable part of job

Pros

none

Cons

weekend work, travelling, no breaks
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mcginleys review

Not a very well run company, was often left doing or finishing the things that should of been sorted by office workers. Was often giving the extra mile to ensure the work was getting complete and finished. on a management level its not to what you'd expect. they treat theyre workforce terribly constantly looking for ways to earn extra money or take money out of theyre wages.

Pros

supplied a works van

Cons

expected to deliver the van to other people out of work hours
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Thought it was first of April...

When I seen they had 4 out of 5 stars I thought it was the first of April. An absolute shambles to work for Airdrie based office jesters. Nothing but cheek and attitude especially from the so called head honcho. If you would like used,lied to and left up the creek without a paddle batter in.
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Used and abused, stick up for yourself and get no shifts.

Office staff gets away with murder. Just a number. Not interested any problems you have, everything's your fault. Terrible the way they treat people especially knowing you have small kids and are just out trying to provide. Office staff like to play God and give you ultimatums. If you have any problems on track and chat back etc it gets reported and office talk to you like a correctional officer. Not interested in your side of the story. Lassie on phone can't get you off phone quick enough and acts like your stealing from her when you try and chase your wages up. Not be with these jokers much longer. Just finished another chaotic shift 1hr 10 there and back (no travel time paid and using my own vehicle AGAIN!!!) Promised van months ago. More lies.

Pros

Good lads in same boat you meet and work with.

Cons

The office staff are the biggest cons
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Overall rating

Based on 84 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.3 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.6 out of 5 stars for Culture

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