Carer Assistant in King's Lynn
Good and bad timed enjoyed most. Good clients staff OK reasonable supportive in job role varyedhours training. On goin updated yearly. Uniform provided.
Multi Trade Operative in Eastbourne
Never work there
I worked for mears Eastbourne for two and a half years and every pay packet was wrong. If you are highly skilled do not work for them as you will be given all the work whilst others sit in there vans doing nothing. Management is rubbish. There are good people working at the branch but they do seem to take on people who are DIYers, which means the good people have to go back and fix the rubbish they have done. Pay for skilled people is rubbish as well, you get paid the same as any other idiot that does not know there Back end from there elbow. In short I can only speak of my experience of this branch, I hope all mears branches are not run in the same way but unless you are a DIYer do not work for this mears branch.
Care Assistant in Birmingham
I worked for Mears in a few different areas within the UK. The Domiciliary side appeared to be well organised, but the changes to rotas made it difficult to manage our time as travel times were not adequately added in. On-call at the time was very unsupportive, as a new support worker was often questioned why I was calling and how I got the number, I did not feel confident with the 'support'. I was often sent from one area to another with a 5 minute travel time which was unrealistic. After spending more on fuel than I was getting back on mileage decided to leave. Management did not me to leave and offered me a position in an ExtraCare living facility. I thoroughly enjoyed my time at that particular service, very person-centred and active environment.
Home Help in Alva, Clackmannanshire
Office staff power hungry
One of the standards of Mears is service users, but anytime you mentioned this to office staff, you were met with We have to run a business... they don't care about work morale and if you aren't in the clique they treat you like dirt. Over worked, you don't even get to spend the the full time with service users in the allocated time they have been charged for because you have to cut short the visit to get to the next visit, and if you aren't on time, a third party company calls the work phone asking where you are. They don't take in account of travel time between some service users, that can take over half an hour if you are in a rural location and they book visits from the hour to the half hour and the next visit on the half hour to the next hour even though you have to drive half an hour to the next house. You are always in trouble and always being passed about in shifts, shifts change sometimes with little to no warning. The serive users are majority the reason to stay in this job, they are so grateful, and thankful. Just a shame you can't spend the full amount of time with them, like they are charged for.
Customer service advisor in Lewisham, Greater London
No surpport will health issues that could of helped to do the job better. The basic things like chair back support foot rests screens for computers. Applied for my discount for my glasses which I never received