Work wellbeing score is 68 out of 100
3.5 out of 5 stars.
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Medacs Healthcare Employee Reviews

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Location
United Kingdom186 reviews

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3.3Work-life balance

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Sole destroying

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What is the best part of working at the company?Salary and no weekends or shiftsWhat is the most stressful part about working at the company?Target driven, unrealistic time demandsWhat is the work environment and culture like at the company?Management only interested in targets
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Poor Comunication and hard to get hold of

I have been working with Medacs for a couple of years but I have had to join another Agency because of the poor level of communication from the team I work with. (Theatres)No one is ever available to talk to if you need to and they never get back to you you have to constantly chase them and when you do get them you can hear from their voice that they don't really want to talk to you.I can tell my consultant my availability and I never get any work or I get work which is just too far away like hundreds of miles....this is really true.Trying to get a response is near impossible you only get one when you go to make a complaint. If you want regular work and want to feel confident and trust your team to get you work and understand what you need ...unfortunately I would not recommend Medacs especially if you are doing agency work full time . I would recommend a smaller one where you will get a more personalised service and your consultants have time for you .
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I use to love working for medacs but sonce staff changes its not same

What is the best part of working at the company?Training is good always keeping you on the ballWhat is the most stressful part about working at the company?Knowing if you have a shift or not very old school all other agencies have apps What is the work environment and culture like at the company?Never see anyone unless in trainingWhat is a typical day like for you at the company?Stressed as sot at home longing for shifts and dont often get
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Slow and boring

Place is inadequately staffed and there is no support available from management. Team leaders lie to management and false promises are made. Staff are encouraged to lie/omit information from professionals registering with the company to try and get as many registrations as possible. Would not recommend.

Pros

Work standards office hours

Cons

Everything else
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Reliable and proactive at finding a job.

Overall very positive experience working with medacs. Extremely helpful in the signup process. Throughout, very proactive about finding jobs that will suit your need (nights, day, long term, short term etc). Developed good relationship with placement officer.

Pros

Flexible - will work you to find a job that suits you

Cons

Lack of job security
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Insights into Medacs Healthcare

Based on 65 survey responses
What people like
  • Time and location flexibility
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Inclusive work environment
  • Support from manager

Great

Service users are all great. Hours are not as they promised but I can’t complain as I do have a zero hour contract due to having children and needing half terms off.
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Poor cancellation

Frequent cancellation of shifts short notice due to being covered by nhs staff. Poor contact when booking shifts with recruitment team and they did not always listen to your needs
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Supportive and flexible

This is a great company to work for. Staff are supportive and caring. I really enjoyed my time at medacs. They helped me through sickness and were patient with me when I needed time to recover.
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Wouldn’t work for them again

What is the best part of working at the company?There was nothing that could be consider the ‘best part’. They treat humans like pots of money.What is the most stressful part about working at the company?Not being able to discuss grievances with managers and low pay.What is the work environment and culture like at the company?Catty and unsupportive. Surprised that this reaches management level.
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Great job great company!

I really enjoyed working for medacs, my colleagues were great, the job was great, working hours were standard and salary was very good for the role. If I hadn't relocated I would still be with this company . Would recommend to anyone.

Pros

Good working environment

Cons

No fully remote opportunities
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well organised, good communication, supportive

well-organised company, good at ensuring training is up to date, supportive of employees, definitely the best agency I've worked for. very helpful preparing for my appraisal. ease of communication 24/7
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Avoid

No support what so ever for staff.Do not listen to carers concerns.Rotas 11pm at night, for next day that I wasn't even working.Manager would argue with you.Low pay
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Good teaching ground

In time at Medcas Healthcare I learnt alot and my job was great fun. However, I feel that bullying was not addressed as there were 2 staff members whom I would identify as office bullies but were friends with management
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Excellent Company

Best recruitment agency I have worked for in my career. Excellent training and support, great structure for progressing. Great pay and remote work available.
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Overworked

They keep you riniging non stop if they need covering.Holidays never gets approved. You have to beg to have your day off. Complaints not taken seriously
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Supportive friendly team of experts

Great company with clear management, excellent training and good support throughout. Welcoming teams on site with great admin support. Good reward and recognition programme

Pros

Great benefits and a good work life balance

Cons

New role so lots to learn but they support you through the process
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Excellent Company to work for

Medacs is company that offers career progression opportunities for all health professionals & offers excellent training and CPD.Management are supportive and care for each of their employees.The job suits those wanting work-life balance and offers a fair salary with additional overtime opportunities.

Pros

Up to 30 days annual leave with length of services, overtime opportunities, good salary
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Organised

A good company to work for, very organised with good management. A productive company with a structured manner. Approachable management that values their staff.
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Great company to work for

Medacs have offered me flexible working options that work well with my family life and during covid.I am able to work from home and in the office so getting the best of both worlds Whilst the job can be difficult at times there is loads of support from the management team

Pros

Supportive team
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Great company to work for

Medacs is a great company to work for and offer a lot of benefits.Great support if you want to progress with your career.Staff very friendly and very supportive
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MEDACS healthcare assessors

Looked after well and supported by colleagues and management.They care for their staff as individuals and help you to succeed.Great levels of support for new and existing staff.
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Overall rating

Based on 203 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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