Medequip Assistive Technology
Happiness score is 45 out of 100
2.8 out of 5 stars.
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About Medequip Assistive Technology

Medequip is one of the longest serving providers of contracted out ‘Community Equipment Services’, having been awarded the contract for the London Borough of Hillingdon in early 1993. Medequip is unique in specialising solely in the area of community equipment. This includes the processes of procurement, storage, delivery, installation, technical – 

Medequip Values

Medequip Values.

Our Services

We provide services to Local Authorities and NHS Clinical Commissioning Groups in many areas of the country. Our head office, based close to Heathrow Airport, houses central functions such as Finance & Purchasing, as well as operations support for several contracts operated from this site. The company has grown to employ over 900 people, with a fleet of more than 400 vehicles including plugin-in hybrid electric vans, occupying over 300,000 square feet of warehouse & office space and stocking around 75,000 items covering more than 1,000 different product lines. The benefits of a Medequip managed operation include a more efficient delivery of all services with very high user and prescriber satisfaction. The ability to order equipment ‘on-line’ frees up the services’ most valuable resource – prescribers – to carry out their work un-distracted by logistical issues. In excess of 99% of our activities are carried out within the required timescales. For those key items that are identified as essential, such as hoists and pressure care equipment, Medequip provide an out of working hours Emergency Call Out Service. We fully understand the needs of the commissioners, prescribers, carers and clients who use this range of equipment, and consequently have developed a national service that is accessed by one number giving true 24 hour, 7 day a week cover 365 days a year. We do not use a menu style telephone system but professional operators who are able to assist with your requests. At Medequip we strive to assist our commissioning teams with improving and achieving their business targets. Medequip employees are dedicated not only improve the quality of daily living for our service users by the delivery and installation of equipment but where appropriate are trained to carry out Trusted Assessor duties. In a number of contracts we have seen the establishment of supported self-assessment and the development and extension of the trusted assessor role. These functions are increasingly proving suitable and productive for commissioners to outsource to Medequip. We operate a mobile assessment and response system through the ‘Handy van Service’ all these experiences leave us confident in our ability to deliver a much greater use of assistive technology.

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