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MedGen Employee Reviews

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United Kingdom15 reviews

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3.2Work-life balance

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worst management

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the management is awful however, the team is a great team filled with young people. We worked very hard and helped each other whenever we could. Our management is ruthless and do not offer incentives for their employees.
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Friendly and approachable

Since joining the business I have been made very welcome by everyone. The values and ethos of the business is right as it should be. MedGen are striving to improve all the time and listen to its colleagues to achieve this.


Benefits and colleagues


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Insights into MedGen

Based on 4 survey responses
Areas for improvement
  • General feeling of work happiness
  • Ability to learn new things
  • Sense of belonging

Medgen compliance

I am extremely disappointed with the performance of the compliance team. Their handling of my compliance matters has been nothing short of abysmal. From start to finish, it has been a frustrating and disheartening experience.Firstly, the team showed a complete lack of efficiency. It took them an unreasonable amount of time to review my documents and provide any sort of response. I understand that compliance procedures can be meticulous, but their slow pace was simply unacceptable.Furthermore, their lack of attention to detail is appalling. Despite submitting all the necessary documentation, I was repeatedly asked for the same information, causing unnecessary delays and confusion. It is evident that the compliance team did not take the time to thoroughly review my case or properly communicate with each other.Moreover, their decision-making process is questionable at best. Even when I provided undeniable proof of my completed training courses, they still insisted on unnecessary requirements and failed to acknowledge the evidence provided. This level of incompetence is astonishing and demonstrates a complete disregard for the applicants' time and effort.Overall, my experience with the compliance team has been extremely frustrating and has left me with a negative impression. Their inefficiency, lack of attention to detail, and questionable decision-making have greatly impacted my trust in their ability to handle compliance matters. I would strongly advise others to seek alternative options when it comes to compliance services, as this team has proven to be a complete disappointment. - 




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Productive and fun

Such a lovely place to work. Really enjoy it everyone in my team is lovely. Management couldn't do enough to help you and development is always optional.
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An honest review

- the cameras are constantly monitored by management. They see and hear everything.- no career opportunities, recruitment is about progression but this company has no structure that allows people to grow within- Almost all senior/management are blood related or married to each other and have seen some of the only career progression in the company. coincidence?! -All the motivated people go to seek proper opportunities elsewhere which leave a people who aren't enthusiastic about what they do. Everyone just complains at how they hate working which is extremely tiring to listen too.- the way they treat their staff when they leave is horrific, I've heard many stories which I don't want to put on here as they may try sue me as you are reminded by HR that they will come after you if they want. No thank you or good luck. very cold exit. Expect management to talk badly about you after you leave and how much of a mistake you are making,- only the business consultants make money- the company structure just doesn't allow people to grow or be successful. They just want people who will input data and make phone calls. They don't encourage growth as they don't want their staff leaving their entry-level mediocre role. Please don't come here if you want a career. if you want to just come in, do work and leave then this is the place. If you're looking to work the extra mile and seek any promotional or career progressing opportunities then look somewhere else. You will not be rewarded for any extra work so if you are looking for a job to do the bare minimum to pay the bills this will work - 


nice colleagues


everything in the review
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Brilliant Place for Me

I have worked in the booking team for over two years and very happy with my job and the culture.Proud to play my part in the best nursing agency in the country.


Good commission and support


work one weekend in 4
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Dynamic Business

I have been with the company for almost three years and steadily risen through the ranks. Supportive and generous leadership if your attitude is good and you work well.Very lucky to have found this opportunity
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Not the best place to work

Management are all related by either birth or marriage which makes it quite cliquey. No chance of progression and you have to wait 6 months before you start to earn commission. Basic pay is not very good either. Shift patterns are 12pm - 10pm or 1pm - 11pm.


Free fruit every Mondays


Terrible shift patterns and basic pay. Upper management are not nice.
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Great Company to work for

One of the fairest companies I have worked for. Hard work gets rewarded and noticed. Company that cares about their employees and goes the extra mile to help out where they can. Flexibility offered around home life.
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Motivating and professional work place

No days are the same at Medgen! It is such a great workplace! Every member of staff is very helpful and friendly and the management is simply the best! There is a lot of support given between teams and not only, you can always talk openly and share ideas as they are listened and, most important, if you do your work with professionalism, you definitely build your path to success! There are incentives in place, staff parties and a lot of opportunities to become a better version of yourself every day!
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Great company to work for. The harder you work the more opportunities come your way. The company actually care about their staff and take an interest!

Wonderful company to work for, can’t recommend it enough. Was at MedGen for over 2 years and enjoyed every minute of it. The management are superb, they take care of each staff personally, and treat you like human beings!Would definitely return in the future!
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Wouldn't recommend it to my worst enemy

This has to be the worst job I ever had management don't know what their doing apart from HR was more or less verbally threatened by a member of management during a one to one you have no life working for medgen and they seem to have a thing about putting labels on people based on nationality and backgrounds that's all I will say about them other than that met some really good people in the company




Long hours no life
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I dealt with shift filling them with nurses that were suitable. I learned a lot of sales skills that i have continued to use in my career. The management was poor in my opinion. I was unfairly dismissed due to a nurse lying about her compliance regardless, I learnt many transferable skills.


Good pay


Long Hours
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The worst job experience ever

Working for medgen was horrible. The compliance & booking staffs are the worst. The management is incompetent and do not care for the staff. There is no job security, not staff support, they is no work. After all the ridiculous recruitment process, they promise you work but you’ll go for months with nothing. I honestly regret joining and I’m on my way to resigning.
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Would never recommend

There’s no job security. If you have no family or friends this job is ideal for you as they don’t care about their employees well being. Lol GOOD LUCK


Home time


Management and HR
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Overall rating

Based on 19 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.1 out of 5 stars for Culture

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