Mercedes-Benz Group
Happiness score is 55 out of 100
4.0 out of 5 stars.
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Mercedes-Benz Group Employee Reviews

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United Kingdom534 reviews

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3.8Work-life balance

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Team work

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Great place to work, fasted paced and fun, always looking to be market leaders. teamwork makes the dream work. The support network if vast and with an open-door policy it makes you feel part of the brand. Working with the best people in their fields makes it a great place to work.
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Awful culture in showroom

Horrible experience of working here, lack of trust in colleagues, blame culture, poor weak management & leadership, nobody listens to constructive criticism. No work life balance, very long hours !
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Insights into Mercedes-Benz Group

Based on 157 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Energising work tasks

Management are a joke

It seems within inchcape Mercedes liverpool you can employ your friends as managers and allow them to try and bully the staff causing all good hard working staff leave. Basically if your face fits you will be ok.
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Poor employment

Rubbish management, no clear communication, no sign of progression, more like a social event than work place, nothing serious about the company. Not disability confident

Pros

Nice work place

Cons

Rubbish management
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Extremely boring job

It is essentially a call centre job but was never advertised as such. Very repetitive, just saying the same sentence everytime you answer the phone.

Pros

Work from home

Cons

Boring and repetitive
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Gained a lot of experience

Good facilities and training equipment and software. Not much direction or support from managers. Gained a lot of new skills and the team i worked with were great aside from managers
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Great place to work

Great company hours are long, but rewarded accordingly. Also a great brand to work for. Staff very freindly and Christian and management team very approachable
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Fun and great place to work

Working for Sytner Mercedes Is a place I feel confident in my job. I enjoy giving my customers the experience they deserve making them feel special for choosing the Mercedes brand.

Pros

Lots of fun days

Cons

Flexible working hours
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Good place to work

Receptionist Would Recommend nice people easy going atmosphere, good trainning and a lot of trainning given….fair lunch and breaks, nice part time job.

Pros

Flexible people to work with

Cons

Better rate of pay needed
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Poor management

Management lack any sort of leadership skills. Only interested in making their bonus. No one knows if they are coming or going. Sell sell sell! Management will never defend or encourage employees. Very backwards, old fashioned work mentality.
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Your just number

Love the brand but the work place is stressful and I was treated unfairly and Unappreciated even when you achieve mass financial gains for the company. If you fit in then maybe you will get somewhere but to be very honest most people in the work place wouldn’t spit on you if you were in fire. There is no honour amongst the staff in the sales department. Shame really

Pros

You are an ambassador for Mercedes Benz

Cons

Long hours, little acknowledgment and unappreciated
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Great workplace to work for good benefit

Pay was good so was the perks company cars it is a stressful job due to targets but if you enjoy a task it will be the ideal job for you.Hours long good pay
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Gained a lot of experience

Great company and the benefits were excellent. The people I worked with were very clever and helpful. I learned many things very quickly and I liked the work environment.

Pros

Chances for advancement, gain skills

Cons

N/a
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Could have great potential

Good place to work, students really well behaved and willing to learn. Good facilities and training equipment and software. No direction or support from anyone, no training giving and no progression. Team work doesn't exist

Pros

Free lunch, laid back, you manage what you do!

Cons

Long hours, boring, soul destroying, management non existent
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Good company great benefits

Good company. Always changes to bonus structure but brilliant company to work for and can change jobs internally if you want too as sytner is a large group

Pros

N/a

Cons

Not much room for career progression
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The team was great but the work was fairly monotonous

The work was pretty repetitive and the targets were high and sometimes felt unachievable. The management were good. Overall fairly good place to work.

Pros

Good pay

Cons

Shift work
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Rubbish

Don’t go there wouldn’t entertain them to anyone mangers are so far up there backsides there all grasses and some of the staff love themselves because they have a Mercedes Benz uniform on

Pros

There isn’t any in this job unless you love kissing the bosses backsides

Cons

Not even worth the air I’m breathing
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If you work hard you will be rewarded with benefits

Fast paced, some manager need more training in how to deal with certain situations .Sales manager need to concentrate more on helping team than been critical , also the need to be more pro active with the customers

Pros

Good pay, some great staff

Cons

Long hours, pressure poor management at times
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Very quiet garage

Getting leads if your one of the managers favourites if you are quiet and don’t kiss up you get none. Terrible management who think they know best always. Excessive unnecessary paperwork. The particular place I worked at had extremely creepy staff wasn’t pleasant there, getting disgusting remarks and rude comments daily. Also only 22 days holiday

Pros

Good salary, weekends off, good hours

Cons

Creepy management, not much business, lots of paperwork for sales, only 22 days holiday
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A good enough employer, but lacks behind competitors

If you're from outside of automotive, the benefits might seem fantastic. At a management level, you do get a mostly free of charge car, however, the choice has been really limited for years. If you have a family, you will struggle to get a family car. Great if your 20 and want a C Class convertible, less so good if you have a family of 5 and dogs and need an estate.Salary is okay if joining. But once in and you get promoted, salary is beyond poor and doesn't encourage progression sadly.Systems and processes are poor, but keeps me employed at least trying to keep the lights on.Always loose employees to competitors and never recruit from them, says enough IMO. Thankful for my time there, but happy to be leaving onto pastures new. It's a shame as the company make some good products, if more competitive on remuneration the best employees would stay, instead you left with the average, which best describes Mercedes.

Pros

Car scheme (if you can get something you want) and job security

Cons

Pension is woeful, mismatch of strategy between Germany and UK, pay poor for internal movers
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Not a good place to work bad management

This is not a good place to work awful place bad management I would never recommend anyone to work here as the customer service given is really bad staff are unprofessional as inexperienced.
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Overall rating

Based on 8,108 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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