Work wellbeing score is 66 out of 100
3.9 out of 5 stars.
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Merseyside Police Employee Reviews

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3.5Work-life balance

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Busy with little time for breaks. Supervision will do anything for a promotion including making a big deal out of nothing for evidence for their portfolio. Decent pay, can be a fun rewarding job if you can handle the stress, and if you’re put in on a decent team
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Ok……if your face fits

Good job security but management have their favourites difficult to get time off there and no one has your back only to stab you in it! Culture is getting better but lots of gossiping..

Pros

Job security

Cons

No flexibility with hours or holidays
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Great experience and a satisfying feeling when solving someone else's problems

What is the best part of working at the company?Meeting and dealing with members of the public. What is the most stressful part about working at the company?Working for Merseyside police as a community support Officer is not a stressful role.What is the work environment and culture like at the company?Brilliant work and culture environment What is a typical day like for you at the company?Checking logs and dealing with reassurance calls and visiting members of the public
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Steer Clear

A typical day for me, using my initiative would be to identify jobs that had come in and to make a note of details connected to the job in order to type interviews. However, supervision said this was not my place to do this and this slowed down the process. There was no help, support from supervision with anything and if you addressed the fact you felt overwhelmed, you received a negative response. I was off sick long term with stress and anxiety and received no support regarding this, hence my decision to resign. If you're a certain type of character, then supervision will find your Achilles heel and you will become a shadow of yourself. A shame as I enjoyed the work, but supervision of my department needs to be looked at as there was also a high turnover of staff within the team I worked in.

Pros

None

Cons

A lower grade than should be. Supervisors. Lack of organisation.
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No care for the carers

Could be an amazing job, caring for traumatised police and staffAs long as the offer 'looks good' there is no care on the impact of staff under management who do not seem to care about broken rules and staff.Joined a great passionate team, busy role as counsellor - unmonitored changes in management brought distress and chaos, ignored when cascaded up.Had to sadly leave role as making me unwell, followed by a stream of leavers.100% would not recommend working here, psychologically unsafe setting for therapists.Sad to leave a great team - good training opportunities but the culture has to change for this to be successful

Pros

Good training, onsite parking, good wage

Cons

Issues ignored, not safe ethically, de-skilling
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Insights into Merseyside Police

Based on 43 survey responses
What people like
  • Fair pay for job
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Energising work tasks
  • Ability to meet personal goals
  • Time and location flexibility

Custody Paramedic

Good team to work with but due to distance some custody suites are problematic for myself to get to. I actually only worked at a single suite for much of my time and that allows you to get a good relationship with the different teams
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Rewarding and entertaining

So nerve wracking during the interview stage, but really thorough training programme and support from line managers and supervisors when starting the job after training. 9 month probation period and it takes about 2 years to feel comfortable in the role. Some really interesting calls, lots of mental health issues. Pay is not great but the shift allowance makes a huge difference.

Pros

Interesting calls and interaction with callers

Cons

Hair and nails need to be kept simple
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Just a number

Exactly as it says, you are just a number and the higher ranks have no consideration of you your family or the stress the job causes. In 30 years I can count on one hand the number of good supervisors I had.

Pros

job security

Cons

long hours and days off constantly cancelled
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The people I worked with most of them were nice, helpful.

For most of my time in Mersyside Police Employment I was happy working there. The only reason I left was due to not being able to work nearer to my home, as I needed at the time, due to having a very young family.
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Productive and exciting career

My career in Merseyside police was during a change of police legal procedures with PACE being introduced. The work was exciting , challenging, dangerous and the comradery was excellent !!!
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Hard working environment with some rewards

On joining Merseyside police it was my dream job. As the years progress, changes in laws and red tape begin to take over. However still an enjoyable job with some rewards but is demanding and stressful times. With very little work life balance. But still an enjoyable job.
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Clicky and unsupportive.

I joined Merseyside Police as a special to give me an insight of the police before joining as a reg. Although I did have some good times there, it was poorly organised and considering it was a VOLUNTARY role, you were disciplined for not getting your portfolio done on time. Most specials balance being a special with a full time job - some being able to offer more depending on their job role. We were expected to complete a portfolio - same as ordinary regs but the difference was if you wanted to join the regs and hadn't completed your portfolio, your 'line manager' wouldn't support your application for the police which is ridiculous. The role is supposed to be a minimum of 16hrs a month - I could just about do that and did lag behind on my portfolio due to the fact that sometimes on my shift we'd barely do anything. You can't magic up certain scenarios or cause certain things to happen just to tick a box. It was also very very clicky. If you weren't in with a certain group/certain supervisors people really weren't interested. Supervisors definitely had their favourites and it showed. I wanted to enjoy and learn the job however the fun and learning experience was taken out of it by being threatened with disciplinary to not get boxes ticked. I just found it a joke considering we all give up our own time & would stay on after hours to support the normal constabulary.
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Stressful

It was a stressful job from day 1 and a very big boys club. Would not recommend and the academy training is inadequate to prepare you for getting out on the streets
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Good working place .

Lovely place to work, and good staff. As long as you doing your job there is nothing to worry,Be helpful, and try to help public with any questions asked.

Pros

Good understanding management

Cons

Good flexible hours, no presure.
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Not good

Worked in a Police staff role:Very poor culture Managed just over 12 monthsNo support from management No flexibility in working ways Very poor communication from management Lots of bullying Lots of false promises Avoid working here unless you have no other choice

Pros

None

Cons

Terrible work culture
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Awful place to work

I took this job to get more job security. I do feel it is a secure job. However the atmosphere is awful. The management are very unapproachable. Colleagues don’t even speak to each other. It’s a very demoralising and depressing workplace. The money is only good because you work very unsociable hours. I have now left and took a role on less money just to get out of there.
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3 months training then mentoring process

The job can be stressful. I worked every weekend including every 3rd weekend nights. Training was OK but had mentor to support me before going in live calls. Not much flexibility around hours. Didn't like the hierarchy within the police.

Pros

Extra allowance for weekend working

Cons

Shift work nights
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If you get the opportunity take it

I worked for vehicle fleet for 17 years and only left due to medical retirement. It was by far the best job I've ever had working for the best employer I've ever had. My job was very varied and no 2 days were the same. If you get offered a job grab it with both hands, I now work in the private sector and the difference is chalk and cheese. Highly recomended.

Pros

Responsible employer your not just a number you matter

Cons

None
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Best job I've had

I loved working as a police officer and only left due to personal circumstances. Worked with great people. Different every day. Shift work so that may be a problem. Also public holidays, and unsocial hours. A mixed reaction from the public but to be expected. You know your general shifts for the whole year, but obviously subject to change when incidents dictate.

Pros

Decent pay, camaraderie

Cons

Potential for working over shift, could be stressful if you let it
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None

Great people to work for after 40 years on the railway. Hopefully get kept on working for an agency along side the police at the moment,supervisor has informed me that 3 people will be taken on permanently hopefully am one.

Pros

Days family time.

Cons

None really
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They look after their staff, welfare conscious. Great colleagues and supervisors, but old story of not enough officers.

Exciting and varied work', but not enough staff. Great atmosphere amongst colleagues and supervisors. You have to be prepared to work a variety of shifts, includi g nights and weekends. Also need to be flexible as you're frequently required to stay on at end of shift, not optional.
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Overall rating

Based on 104 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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