Working at Methodist Homes (MHA): 442 Methodist Homes (MHA) Reviews

Very Enjoyable Experience

Care Assistant (Current Employee) - Berwick Grange, Harrogate - 15 April 2023

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Methodist Homes (MHA) selected this as a representative review

The care provided by the management and stuff is first class. Very caring and efficient care home. Very well organised. The staff here go above and beyond. They live the values by treating residents with dignity, compassion, kindness and so much care. Their care is exemplary and create lovely atmosphere. Residents are happy and feel settled, content. I am absolutely blown away by all members of staff and the quality of training provided. I'm so happy to be part of that team and looking forward to what the future holds.

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Official response from Methodist Homes (MHA)

20 April 2023

Thanks for the feedback. This is a great example of how our colleagues live MHA’s Values and deliver our Mission to enable people to live later life well.

The best team work.

Care Assistant (Former Employee) - Ellesmere Port, Cheshire - 15 November 2023

I worked at mha for 5+ years, my first job in care & the best place I’ve ever worked, management are extremely helpful, every day is different & the residents are always well looked after, spending 12 hours on a shift surrounded by support always made the day better, it’s challenging at times but we had the best team work, always a laugh and a giggle! The Christmas party’s were always the best!

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Interesting

Health Care Assistant (Current Employee) - Bristol - 9 November 2023

What is the best part of working at the company?Good working conditions and fair payWhat is the most stressful part about working at the company?Nothing is stressful about working for this company as I like everything about it What is the work environment and culture like at the company?Friendly, there's always someone to help What is a typical day like for you at the company?Personal careAssisting with feedingVarious activities

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Official response from Methodist Homes (MHA)

15 November 2023

Thank you for sharing your thoughts on working for MHA. I’m so pleased that you’ve found it to be a positive experience. The work you do is vital in supporting our older people to live later life well.

I've worked in better envrironments with better training and more support

Receptionist/Administrator (Current Employee) - Aberystwyth Town - 31 October 2023

What is the best part of working at the company?Leaving asap or don't join in the first place What is the most stressful part about working at the company?Everything which MHA is causes stressWhat is the work environment and culture like at the company?The issues about blame culture and the lack of systems training What is a typical day like for you at the company?Chaotic, unsupported and overwhelming at times

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Official response from Methodist Homes (MHA)

15 November 2023

Thank you for sharing your experience of working for MHA and I’m sorry that it wasn’t a positive experience for you.If you would be comfortable, it would be helpful to hear more about your experiences so that we can make improvements at MHA.Please get in touch with us at 07902 134498 or at reviews@mha.org.uk and we can have a confidential chat about your concerns.Kind RegardsRebecca

Not a good place to work

Head Chef and Kitchen Manager (Current Employee) - Yarm - 22 October 2023

Management say they are approachable but they will tell your business to others and also very rude u go above and beyond and it’s gets u no where when all u have is the residents best interest at heart you have to watch people getting away with everything no one ever gets sacked even when there behaviour is disgusting and shocking they have a huge turn over on staff the good ones because of management they say they are a charity but that not how they act it’s all about budgets and money and not about the residents I’ve learnt a massive lesson here and and I would never work for Mha ever again and would tell people never to work for them

Pros

Getting to know the residents

Cons

Not been treated with a bit of respect

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Official response from Methodist Homes (MHA)

15 November 2023

Thank you for sharing your experience of working for MHA and I’m sorry that it wasn’t a positive experience for you.If you would be comfortable, it would be helpful to hear more about your experiences so that we can make improvements at MHA.Please get in touch with us at 07902 134498 or at reviews@mha.org.uk and we can have a confidential chat about your concerns.

Stressfull work environment

Care Assistant (Former Employee) - Stafford, Staffordshire - 22 October 2023

Used to be a lovely place to work but has since gone down hill. Teamwork is non existent which makes for a very stressfull work environment. Some lovely staff that genuinely do care but far more that are lazy and unfriendly towards the new staff and agency and alot just sit chatting all day ignoring the residents. Activities for the residents are very sparse, and staff often don't have time to engage in activities. Wages often have discrepancies but if you question it you are told you are wrong. Good rates of pay but is it really worth it if your mental health suffers?

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Official response from Methodist Homes (MHA)

15 November 2023

Thank you for sharing your experience of working for MHA.Whilst we always try to be the best employer possible, we know that there is always room for improvement.It would be really helpful to discuss your thoughts on what we can do better. Please get in touch with us at 07902 134498 or at reviews@mha.org.ukThank you.

A good charity to work with.

Home Manager (Current Employee) - Colne, Lancashire - 19 October 2023

MHA have strong core values and these are reflected in the standard of care provided. A passion to care makes any role more enjoyable as the world of health care can bring its challenges. There are many staff benefits including a free staff meal, pay enhancements and annual pay reviews, staff support scheme and a caring team of colleagues to support you. Plenty of opportunities to progress in your career and nationally recognized training schemes available.

Pros

Free staff meal, free DBS, free uniform, full training, staff support service, career progression.

Cons

The care industry can be challenging at times but there is plenty of support available.

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Official response from Methodist Homes (MHA)

15 November 2023

Thank you for sharing your thoughts on working for MHA. I’m so pleased that you’ve found it to be a positive experience and are happy with the benefits that we offer. The work you do is vital in supporting our older people to live later life well.

Loved the residents but not MHA

Care Assistant (Former Employee) - Stafford, Staffordshire - 12 October 2023

Long days, hard work. Loved residents and families. Had a great team, fab colleagues. No 2 days were the same, so although it was hard work, it was interesting, varied, fun, lots of laughter, it was such a nice place to work. Changed alot last 18 months/2 years. Hard watching colleagues leave, the lack of experienced staff, new management. You don't see Management as they rarely leave the office, approachable but lack of knowledge and experience very apparent. There is a culture of if your face fits and isn't pleasant when yours is one of the ones that doesn't.

Pros

Lovely residents

Cons

Not a nice environment to work in

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Official response from Methodist Homes (MHA)

17 October 2023

Thank you for sharing your experience of working for MHA and I’m sorry that it wasn’t a positive experience for you.If you would be comfortable, it would be helpful to hear more about your experiences so that we can make improvements at MHA.Please get in touch with us at reviews@mha.org.uk and we can have a confidential chat about your concerns.Thank you Rebecca

Not a bad place to work just needed a manager

Care Support Worker (Former Employee) - Cumbria - 11 October 2023

What is the best part of working at the company?It had a good team of carers hours were good What is the most stressful part about working at the company?It had no manager was run by the staff with no back up from anyone What is the work environment and culture like at the company?Work environment was ok just lacked the role of a managerWhat is a typical day like for you at the company?It was very full on in a morning sometimes didn't get a break but staff worked as a team

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Official response from Methodist Homes (MHA)

17 October 2023

Thank you for sharing your experience of working for MHA.Whilst we always try to be the best employer possible, we know that there is always room for improvement.It would be really helpful to discuss your thoughts on what we can do better. Please get in touch with us at reviews@mha.org.ukThank you.Rebecca

Good place to work

Senior Care Assistant (Former Employee) - Bedford, Bedfordshire - 5 October 2023

I enjoyed working here for a number of years. Staff are lovely and hard workers. The residents are wonderful too, staff are able to progress if they want to by completing NVQ levels in Health and Social Care and training is kept regularly up to date.

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Official response from Methodist Homes (MHA)

17 October 2023

Thank you for sharing your thoughts on working for MHA. I’m so pleased that you’ve found it to be a positive experience. The work you do is vital in supporting our older people to live later life well.Thank youRebecca

Family of staff

Admin Manager (Current Employee) - Newcastle upon Tyne, Tyne and Wear - 22 September 2023

I work with my second family and we do it for the residents we look after in their home. Long hours and never switch off but all part of the role and wouldn’t change it

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Official response from Methodist Homes (MHA)

17 October 2023

Thank you for sharing your experience of working for MHA.Whilst we always try to be the best employer possible, we know that there is always room for improvement.It would be really helpful to discuss your thoughts on what we can do better. Please get in touch with us at reviews@mha.org.ukThank you.Rebecca

Good pay and flexibility too. No sick paid and low private pension.

Care Assistant (Current Employee) - Leeds - 19 September 2023

What is the best part of working at the company?Pay is competitive, often the company have flexibility so you can chose the shifts, hours you want to work. Also they support you to do NVQ level 3. What is the most stressful part about working at the company?Lack of staff put pressure in the team twhen delivering care. It is hard for the company to be enough staff in all the areas. When no lacking of cares they lack of cleaners, cooks or administrative staff.What is the work environment and culture like at the company?It is very welcoming to diversify. They take very seriously any kind of discrimination or unfair treat.What is a typical day like for you at the company?There are good and not so good colleagues, bit in general we work as a team and team leaders are very supportive. In my scheme there is not a day that is same to the rest but in general goes busy but easy once you are used to it. Building trust and good professional relationship is very important. I get along with my coworkers so it feels like a second family, same with residents. I think MHA could improve with the benefits that gives to workers but it is a nice environment, at least in my scheme.

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Official response from Methodist Homes (MHA)

21 September 2023

Thank you for sharing your experience of working for MHA.Whilst we always try to be the best employer possible, we know that there is always room for improvement.It would be really helpful to discuss your thoughts on what we can do better. Please get in touch with us at reviews@mha.org.uk Thank you.Rebecca

Good

Kitchen Assistant (Current Employee) - London - 15 September 2023

The typical one is when will Los residence Equality diversityGood managementDifferent culture weare learning aboutThe hardest part of the job was in covid time The most enjoyable time is to be with the residents

Pros

No lunch

Cons

Yes

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Official response from Methodist Homes (MHA)

21 September 2023

Thank you for sharing your experience of working for MHA.Whilst we always try to be the best employer possible, we know that there is always room for improvement.It would be really helpful to discuss your thoughts on what we can do better. Please get in touch with us at reviews@mha.org.ukThank you.Rebecca

Supportive and flexible workplace

Health Care Assistant (Former Employee) - Derby - 14 September 2023

Great, supportive and flexible management, I would recommend MHA as a good company to work for. Always shifts available for those employed on the bank.

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Official response from Methodist Homes (MHA)

21 September 2023

Thank you for sharing your thoughts on working for MHA. I’m so pleased that you’ve found it to be a positive experience. The work you do is vital in supporting our older people to live later life well.Kind RegardsRebecca

Way too much work and mgmt too focused on savings and cutting corners

Senior Care Assistant (Former Employee) - South West - 28 August 2023

Senior mgmt are more interested in their bonuses and budget savings than customers and service delivery. Would be nice for Area managers to actually spend time on front line as they all seem to have forgotten what it's like with conflicting work priorities and balancing so many balls in the air

Pros

Nice local team to share the burden

Cons

Long hours and too much to do with time alloted

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Official response from Methodist Homes (MHA)

21 September 2023

Thank you for sharing your experience of working for MHA and I’m sorry that it wasn’t a positive experience for you.If you would be comfortable, it would be helpful to hear more about your experiences so that we can make improvements at MHA.Please get in touch with us at reviews@mha.org.uk and we can have a confidential chat about your concerns.Kind RegardsRebecca

Rubbish workplace

Care Assistant (Former Employee) - Bedford, Bedfordshire - 15 August 2023

The staff here are mean, partially day staff. Management does not care about people in the home or staff. Very vindictive and cliquey. Was not a good place to work.

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Official response from Methodist Homes (MHA)

22 August 2023

We take your comments seriously and would like to gain a better understanding of your experience. Please email yvonne.wilkinson@mha.org.uk to arrange a confidential chat with our HR Team.

There’s some good to all the bad

Senior Care Assistant (Former Employee) - Nottingham - 20 July 2023

Residents lovely well cared for, staff and management on the other hand. Never known a place with such ignorance to eachother while working a 12 hour shift.

Pros

Fair pay

Cons

Staff two faced Managment same

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Official response from Methodist Homes (MHA)

3 August 2023

We take your comments seriously and would like to gain a better understanding of your experience. Please email yvonne.wilkinson@mha.org.uk to arrange a confidential chat with our HR Team.

Productive

Chaplain (Current Employee) - Fulwood Court Liverpool - 18 July 2023

Remember to be relaxed at your interview and to be yourself. It’s an informal interview and a general chat. We look after the spiritual care of elderly people in later life. Offering support to their mind, body and spirit.

Pros

Retreats and gathering conferences

Cons

Longe voluntary hours

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Official response from Methodist Homes (MHA)

3 August 2023

Thanks for taking the time to share your feedback. We really appreciate it!

Not managed properly,management never want to help you if you have a problem

Laundry Assistant (Former Employee) - Oxford - 14 July 2023

Im not saying the company isnt good to work for,im saying the management at Brookfield care home is a joke..no support at all..changing management would help... it needs someone who genuinely care for there staff

Pros

Free lunch

Cons

Low wages, no management support

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Official response from Methodist Homes (MHA)

18 July 2023

We take your comments seriously and would like to gain a better understanding of your experience. Please email yvonne.wilkinson@mha.org.uk to arrange a confidential chat with our HR Team.

Lovely home. Horrible management

Care Assistant (Current Employee) - Stoke-on-Trent, Staffordshire - 29 June 2023

The management team are the most unfair and backstabbing people I have ever met. The lower management backstab their way to the top and the middle management don't have a clue what they're doing half of the time

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Official response from Methodist Homes (MHA)

3 July 2023

We take your comments seriously and would like to gain a better understanding of your experience. Please email yvonne.wilkinson@mha.org.uk or call 01332 221816 for a confidential chat with our HR Team.

Challenging but rewarding at the same time.

Health Care Assistant (Current Employee) - Ellesmere Port, Cheshire - 26 June 2023

Worked here for a couple of weeks and have to say so far so good. Staff are very friendly and helpful, good management and there is always someone to ask if you are unsure of any tasks and nothing is too much trouble for anyone. I feel appreciated and it is a happy environment, clean home and you can see that the residents are well looked after. No two days are ever the same, it is a challenge, but rewarding at the same time.

Pros

Friendly and helpful staff.

Cons

Not an easy job, but it is rewarding.

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Official response from Methodist Homes (MHA)

3 July 2023

Thank you for your message. We really do appreciate your feedback!

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