Metro Bank PLC Careers and Employment
Work wellbeing
Results based on 144 responses to Indeed's work wellbeing survey.Happiness
How enjoyable people find their day-to-day life at workPurpose
How meaningful people find their workStress-free
How manageable people find their work stressSatisfaction
How content people feel with the way things are at workAbout the company
- CEOCraig Donaldson76%approve of Craig Donaldson's performance
- Founded2010
- Company size1,001 to 5,000
- RevenueHidden by employer
- IndustryBanking & Lending
- HeadquartersLondon, England
- Link
With our ambitious growth plans, there are always exciting opportunities for great people at Metro Bank. Our colleagues are passionate about delivering amazing customer service and that has enabled us to grow to where we are today.
We're proud of the career development opportunities:
• We promote from within: we always look for internal candidates before searching externally and last year promoted 25% of colleagues who had been with us for a year or more.
• We offer colleagues the opportunity...
With our ambitious growth plans, there are always exciting opportunities for great people at Metro Bank. Our colleagues are passionate about delivering amazing customer service and that has enabled us to grow to where we are today.
We're proud of the career development opportunities:
• We promote from within: we always look for internal candidates before searching externally and last year promoted 25% of colleagues who had been with us for a year or more.
• We offer colleagues the opportunity to gain a professional qualification: we’re the only bank that offers all our store and contact centre advisors the chance to gain qualification with the Chartered Banker Institute.
• We have fantastic training facilities: our dedicated internal training centre, Metro Bank University, offers over 75 different classroom-based courses and more than 130 e-learning modules.~
• We have an established and growing apprenticeship programme: With around 100 places available, we offer sector-specific programmes across IT, HR and cashiering. With the schemes accredited by either City and Guilds or The Chartered Banker Institute, apprentices will receive a recognised qualification at the end of the 12-36 month programme.
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Salaries
Salary estimated from 2.1K employees, users, and past and present job advertisements on Indeed.
Popular roles
Customer Service
Management
Rating overview
Rating is calculated based on 221 reviews and is evolving.
Reviews
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Questions and answers
People have asked 63 questions about working at Metro Bank PLC. See the answers, explore popular topics and discover unique insights from Metro Bank PLC employees.
Interview insights
Insights from 314 Indeed users who have interviewed with Metro Bank PLC within the last 5 years.
Interview questions
Why do you want to work for Metro? Why the savings product?
Why do you want to work for Me...
Describe a time you went above and beyond to help customers ? Describe time where you helped a angry customer ? Roleplay : customer coming to exchange euros how would you go about ?(No bank knowledge is required )
Describe a time you went above...
Give examples of how you displayed core brhaviors - exceed expectations, attentiont to detail, complaint handling, changing procedure or behaviors.
Give examples of how you displ...
Common questions about Metro Bank PLC
Working at Metro Bank PLC
- Customer Service Representative2.6 out of 5 stars.
- Cashier3.9 out of 5 stars.
- Direct Sales Representative3.1 out of 5 stars.
- Assistant Manager3.7 out of 5 stars.
- Assistant Store Manager2.6 out of 5 stars.
- Manager3.5 out of 5 stars.
Metro Bank PLC locations
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