metropolitan Employee Reviews in Nottingham

A typical day would be listening to customers regarding repair or housing issue such as ASB, neighbourhood issues, I have learnt a lot throught the contractors we have used regarding repairs related at my property, the hardest part of the job is if someone is upset due to a death in the family or just general issues. I have met a group of wonderful people and will treasure my memories and the fun we had

Pros

Meeting friends

Cons

People complaining

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caution.

Care and Support Worker (Former Employee) - Nottingham, Nottinghamshire - 20 June 2017

Senior management staff would make you feel like you were the problem for raising staff issues.They don't listen. Cons:- Rudeness.Favouritism.Unequal Caseloads .Disrespect. Pros:-Senior can offer you advice & support as a new starter. Overall the hours are great.No weekend work or late nights.I can't fault the customers and really good training opportunities but would give this a miss. Head office never picks up on stuff.Based off site from HR.

Pros

Flexibility-Hours-Community based

Cons

Travelling-

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Good ethos but continually restructuring leads to high turnover

Business Intelligence Analyst (Current Employee) - Nottingham - 18 October 2016

The company has a positive ethos but continually internally restructures which leads to a loss of experience and leads to high levels of staff turnover

Pros

Positive ethos

Cons

Poor staff retention

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Very little job security

Income Officer (Former Employee) - Nottingham, ENG - 3 October 2013

Although I enjoyed my work at Metropolitan, I received very little support from my management in challenging situations. However, I managed to collect over £150,000 to help reduce the company's arrears and maintained a collection rate of over 106%. I enjoy customer service and assisting people with managing their debts, but would prefer a role with more job security.