Michael Kors Employee Reviews

High pressure environment with lots of pressure from management. Could be a bit toxic due to pressure. However it was sometimes a really enjoyable role, colleagues great and great pay and benefits

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Nice atmosphere and good pay/ commission benefits

Sales Associate (Former Employee) - Portsmouth, Hampshire - 21 November 2023

The pay is rewarding and there are commission benefits, you don't have to carry heavy items and the work is not physically demanding. It can be mentally draining as on your worst days you still have to be put on a happy face and be positive to reach targets but as long as you are can withstand that it is great.

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Jobs at Michael Kors

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Sales Associate - Fulltime - House of Fraser

Seasonal Temp Cashier Full Time

Bicester

30+ days ago

Great workplace

Sales Assistant (Former Employee) - White City, Greater London - 17 November 2023

It was my first experience as a sales assistant in retail, amazing workplace and lovely people to work with. Great salary and commission, great team and customers

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Very fast pace fashion brand

Merchandiser (Current Employee) - London, Greater London - 4 July 2023

Great new office with lovely kitchen , flexi work , flexi start finish, discounts in sister brands too. Staff sales , wellbeing. Staff Parties , Summers Fridays

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Official response from Michael Kors

12 July 2023

Thank you for taking the time to share this review. We are happy to hear you are having a positive experience at Michael Kors.-Michael Kors Human Resources

Assistant manager was very rude

Sales Assistant (Former Employee) - Ashford, Kent - 31 May 2023

I used to work at Michael Kors a while ago and the manager was lovely most of the staff were very kind but the assistant manager was horrible and rude especially to new employees. Another member of staff was rude to me whilst I was new and also has been rude to customers on a couple of occasions. Toxic environment from a couple staff members. Very strict and structured. Wasn’t. enjoyable and very draining to work here.

Pros

Great pay, Good discount

Cons

Toxic staff, Long hours standing

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Official response from Michael Kors

12 July 2023

We appreciate you taking the time to write this review. We encourage all employees, past and present, to provide direct feedback so we can investigate the situation and make all necessary changes. If you are comfortable sharing your experience, please do so by clicking - https://secure.ethicspoint.com/domain/en/default_reporter.asp. Each inquiry submitted through Ethics Point is reviewed by Human Resources. Thank you for your feedback. -Michael Kors Human Resources

Insights into Michael Kors

Based on 9 survey responses

What people like

Ability to meet personal goals
Fair pay for job

Areas for improvement

Clear sense of purpose
Sense of belonging
General feeling of work happiness

Fun for part-time

Sales Assistant (Current Employee) - United Kingdom - 22 January 2023

Great Part-time as pays better than other places. Only progression is within stores- no opportunities for existing staff within Head Office/Operations.

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Toxic

Sales Advisor (Former Employee) - York, North Yorkshire - 8 October 2022

Absolutely toxic environment. Avoid this place! The higher managers and HR do nothing to help and resolve issues. Really bad manager in place. Huge staff turnover! Muddled and inconsistent workplace.Save yourself the headache!

Pros

Pay

Cons

Long hours, weekends, bad manager

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Not great not awful

Sales Associate (Former Employee) - London, Greater London - 29 August 2022

Fine to work for but few things to note. I worked part time and I was told I’d be paid extra for overtime and was told it would be generous pay, turns out to be the same hourly pay for overtime, and I did at least 5 hours overtime weekly with the knowledge of thinking I’d be paid extra, only found out when I got my payslip. Quite a lot of micromanaging from other people who are same level. Supervisors can be off if you call in sick, despite being told you’d be sent home if you’re sick. No break after 5 hours standing on your feet, are allowed water though. Get told of if you clock in a few mins before shift- shady. Have to wear the outfit they provide which to curvier women doesn’t look flattering and knocks your confidence having to approach customers. Get underestimated a lot (I felt). The pricing and promotions are a mouthful to tell customers, as it’s often select things, rather than other stores which just do 20% everything (for example). Don’t get trained if it’s your first time even, just tell you how to do it and expect you to know it all, I was put on the shop floor on my second day with no product knowledge given. I think should’ve been paid more for the fast paced environment it is and only 1% commission!

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relaxed but fast paced environment

Cashier (Former Employee) - Bicester, Oxfordshire - 10 August 2022

mostly chilled environment to work. sometimes stressful when really really busy. Great people. the social at work was great 10/10. Management was good. You'll enjoy working here.

Pros

people

Cons

faced past

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Productive

Sales Associate (Former Employee) - Bicester, Oxfordshire - 21 July 2022

The is little room for progression unless really worked for beyond that the company has amazing management and a lovely, comfortable setting.The staff are incredible kind and considerate especially to new staff.

Pros

Lovely staff

Cons

None

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Fast paced, amazing management good pay

Sales Assistant (Former Employee) - York, North Yorkshire - 21 February 2022

Michael Kors in the York branch was an amazing place to work as the people were all encouraging and fun. Everyone wants each other to do well and there are really good discounts and bonuses.

Pros

Discounts in other stores in the outlet

Cons

Sometimes stressful when busy

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Fun workplace, exciting stuff for sale and lots of positive vibes

Back of House Team Member (Former Employee) - Portsmouth, Hampshire - 14 February 2022

It was a pleasure to work here, I was buzzing every morning before work! I worked in back of house and I loved it. Staff lovely, supportive and very friendly. Thank you MK team x

Pros

Paid lunch, paid lovely uniform, staff discounts

Cons

Always at work, every holiday, weekend

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Pays really well, poor management and competitive environment.

Sales Assistant (Former Employee) - London, Greater London - 17 December 2021

Learned a lot about fashion and styling, lots of pressure about sales targets, lack of boundaries and lots of competition. Didn't feel close to anyone, just had to work and go home.

Pros

Discount and pay

Cons

Competition, management.

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Ageist and don’t appreciate enthusiastic people

Sales Assistant (Former Employee) - Manchester City Centre, Greater Manchester - 24 November 2021

So I had a interview here not too long ago, which I excelled in and I received a invite back for a mock shift. I did really well in this shift even sold a handbag.I was enthusiastic promoted the company’s values embodied them too, I believe I made the customers very happy in their experience in the store as they were giving me praises uncalled for. I noticed the other workers weren’t so bothered about the company’s work environment none seemed happy at all which put me off to a certain degree. I was asked my age by one of the employees which I found absurd, as I had stated it on my job application and at the interview,so it came across very much ageist. So what I’m trying to get across by this is that don’t let anyones ageist comments dictate wether you can do something effectively, I was passionate and manifested making the store a better environment and I could’ve been the perfect sales assistant but this company/store did not see past my age.The ethos of this store is not there !!! Gave a depressing aura too.

Pros

None

Cons

As stated in my description

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Great workplace

Sales Assistant (Current Employee) - Ashford - 15 November 2021

Such a great supportive team I currently work with, such an amazing adventure, and experience working here honestly couldn't fault anything with the company. Just amazing!

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Too much work.

Part-Time Stock / Sales Associate (Former Employee) - Stock - 28 September 2021

The job was a decent first job. I did learn a lot about the work force and got some good experience. However, the pay did not much work. You get very under pay.

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Very stressful

Sales Assistant (Former Employee) - Portsmouth, Hampshire - 4 August 2021

There is an Opportunity to earn ok money however this role very stressful and intense. The energy isn’t friendly because everyone is in competition with each other due to the commission aspect.

Pros

Commission

Cons

Bad Management skills

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Expect far too much

Manager (Former Employee) - Liverpool - 10 September 2020

You have to look and dress a certain way. They expect far to much for its brand. The products are not worth the money you are trying to sell to customers. The sales targets are high and the expectations are unrealistic.

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Official response from Michael Kors

11 September 2020

Thank you for taking the time to leave your review of Michael Kors, we will be sharing your feedback with the appropriate teams. -Michael Kors Human Resources

A good company to work for

Sales Assistant (Former Employee) - selfridges - 5 March 2020

The work in Michael kors was fairly good and easy. Management was also good but would of loved it more if the pay for my experience was slightly higher

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temp position

Sales Assistant (Former Employee) - Glasgow - 28 February 2020

I worked at Michael kors for a couple of months as I was offered a temporary position. The first few weeks were great the team and manger were all very polite and helpful, I felt confident in what I was doing and felt like I was exceeding in the shop, the weeks to follow left me with a different opinion, more than one occasion I experienced the store managers rude manner when given instructions or criticism I feel like it could have been handled much better. Staff members would approach me to tell me they were upset and dreaded coming into work because of her actions. The space of a couple of months I worked there I witnessed a girl walk out crying as she quit a few weeks in and others spoken down to. By the end of my contract I had lost all confidence in what I was doing and was scared to put a foot out of line. If asked if this shop would be good to work in I’d say yes but definitely under poor management.

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fun, stressful

Sales Assistant (Former Employee) - Bicester, Oxfordshire - 25 February 2020

fun, relaxed, but more like a school playground than a job, bad pay, bad management, if there were plants to be inserted in micheal kors, a lot of associates and managers in charge of the store as a whole would get fired for all types of violations.

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