Milestones Trust
Happiness score is 46 out of 100
3.1 out of 5 stars.
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Milestones Trust Careers and Employment

Work happiness

Scores based on about 17 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel they have the time and location flexibility they need?

About the company

  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £18m to £73m (GBP)
  • Industry
    Non-profit & NGO
  • Headquarters
    Unit 10, Eclipse Office P...
  • Link
    Milestones Trust website
Learn more


Browse jobs by category

Personal Care & Home Health

56 jobs


Salary estimated from 1.9K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 52 reviews and is evolving.



Support Worker in Winterbourne, Gloucestershire
on 1 April 2022
Good intro to carework
Overall I did enjoy my time at Milestones, and I think it would make a good introductory organisation for someone looking at a potential career in care.I left mostly due to the pay which is not very competitive and did not reflect the work required as a residential home support worker. As time went on the hours required no longer allowed for a good work life balance - especially as the staffing issues became such that you would be covering waking nights/sleep shifts after finishing your afternoon shifts. Sadly due to ever decreasing funding to the adult social care sector homes become reliant on agency staff as staff turnover is high.
Assistant Team Leader in Bristol
on 6 April 2022
Do not work for this shocking company
Little to no support. Lack of management for guidance, mentoring or support. Rota done on an adhoc basis; at best might be done 2 weeks in advance, if you're lucky.Staff are not listened to. Management do not respond when you try calling them for advice or worse scenario in an emergency. Zero training. Lots of different, conflicting ways of conduct. Competitiveness by team leaders. Bullying and favoritism. It's a question of 'if your face fits'.
Home Support Worker in Bristol
on 20 March 2022
Challenging times
Cost cutting and covid restrictions Have impacted the quality of life for many residents, staff are overstretched and feel they cannot give the level of care that they want to and this is demoralising though this is care services everywhere.
Bank staff in South Gloucestershire, Gloucestershire
on 26 February 2022
Depends on the location you work at.
The bank is a good way to pick up shifts as and when you like. The problem is that some services are much better run than others, so staff experiences will vary wildly. If you are able to find some homes you are comfortable at then this could be a good little deal.Rather than pay agency's at stupidly high rates they should change their policy to give regular staff pay incentives to pick up shifts with notice.Milestones suffers from similar problems all over the sector. Staff who do not do their duties, especially in lone working roles where they can get away with it. There doesn't seem to be enough money to provide decent facilities that could enrich quality of life.Overall I'd recommend care staff to this company, but pay could be better, especially for bank who only make £9ph basic, with regular staff getting paid more.The app for checking your shifts and pay is a good addition in the past year.
Causal Support Worker in Staple Hill
on 4 November 2021
Don’t work for them. Terrible support for staff well being considering they are a care company. Don’t listen to staff. Managers change their mind to suit the situation, no consistency. Staff treated like they are the problem instead of addressing issues.Shocking sick pay and contracts.

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Questions and answers

People have asked 19 questions about working at Milestones Trust. See the answers, explore popular topics and discover unique insights from Milestones Trust employees.

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Interview insights

Insights from 53 Indeed users who have interviewed with Milestones Trust within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

If l am passionate with care or its for money

Shared on 29 December 2020

Mainly things to do with how you would help residents in particular situations.

Shared on 8 December 2018

Common questions about Milestones Trust

Milestones Trust locations

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