Mind
4.2 out of 5 stars.
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Mind Employee Reviews

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Support is excellent. This is volunteer work, and job opportunities are extremely limited. But you will never forget the great experiences. The supervision is excellent.
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Is nice to work make friends and talk to customer be on time and good communication and skills and good music and good time with your boos and the retail assistant
Pros
Good
Cons
Good try done all job
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Great place to work and lovely staff with great customer service and the staff are also very helpful, great location, good work life balance and good pay
Pros
Treated fairly
Cons
Long hours
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It was always fun place to work at mind however I was travelling from Harrogate to Wetherby to work There but overall I was really happy to be part of the team, the only thing we had short break
Pros
Great collies
Cons
Short break
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The hours were flexible and i enjoyed meeting new people. The staff were very friendly and helpful towards me. The work culture felt like home, everyone was friendly and caring.
Pros
Flexible hours
Cons
None
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Bully culture attitude of others will happily do your job if you dont want it No thanks praise or respect from higher management Pay poor for what is expected
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I worked volunteering here at the huddersfield store I have loved every minute and made some really nice friends also had the choice to obtain recognised qualifications while being here every one is friendly and works as part of a team at all times.
Pros
Choose what hours suits you best
Cons
None
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Folkstone mind is a great space for people surfing from mental health difficulties, it is a place of peer support and friendliness. No formal culture what so ever.
Pros
Sociable
Cons
No pay
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staff were so inviting, they taught you everything you needed to know and were very patient especially when it came to learning your everyday tasks. would definitely recommend if you are looking for a rewarding job.
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Approaches to young clients seemed to be 10-20 years out of date. Poor communication between departments. Offices and function rooms were shabby and poorly kept. Bullying.
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Was a decent place to work however as it’s a charity and they rely on funding there is not much job security in some areas. You are guaranteed a break everyday
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It was ok but management weren't good ,volunteers and assistant manager were lively and first manager I wouldnt have worked there again with the same management
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upper management very supportive, excellent training package, ongoing support, very manual hard work but very rewarding. Lots of opportunities to progress.
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I gained alot of experience whilst working I. Mind and found that I gained experience and confidence working with the public. I gained a wider view of how retail works through the seasons in a year and see the need for constant change within the stock levels.
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I liked the job but it got boring quickly, the management wasn't great at supporting or finding new staff. The charity is one I really support so its a shame.
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It is good place to volunteer at mind charity shop in Stoke the staff made me well come I have leaning alot new skills I think it is best place I volunteer at
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I worked for mind for four years. They have a system of 'values and behaviours' that managers must follow but upper management sadly neglect. The internal communicatIon from head office to shop is absolutely appalling. Many shops have been stolen from by managers as banking just isn't checked. Regional managers enjoy hotels and perks and holidays but those that do the back breaking work are left to rot. I tried to kill myself four times while working for mind- and was actually penalised for taking two weeks off (Dr signed me off) to regain control of my mental health. A poor pay, bad management and they seem to let favoured members of staff get away with anything.
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It helps to gain confidence in a work place and learn practical skills I learnt how to use the till, talk to people and organise the donations given to the charity shop
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My dad worked as the manager so I used to come in as a volunteer so dident get paid but the people are very good and the environment helps a lot everyone gets along and works great together as a team
Pros
Great staff and friendly environment
Cons
None
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Management were overly critical and poor, especially considering that this is a mental health charity. Communication was a joke, especially from the store manager and the several different regional managers.
Pros
Local
Cons
everything else
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It was again, a volunteering job but we received a discount for the workers. I was taught how to use the till, and I had basic training on how to work in the shop.
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