Mindbody
3.6 out of 5 stars.
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Mindbody Employee Reviews for Customer Specialist

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Job Title
Customer Specialist2 reviews
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Ratings by category

3.8Work-life balance

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Found 2 reviews matching the searchSee all 154 reviews

The people you work with are really great!

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I love the people that I work with, they are creative and fun and giving. We have a lot of software add-ons that we also have to troubleshoot and help customers set up and use to benefit their business. We also have multiple software providers that we use to do our work, so there are a lot of programs running on our computers, and multiple help suites open for reference.

Pros

Good people to work with, on-site fitness rooms, you get to be yourself here.

Cons

Procedures have been changing often, so you spend more time following the new steps and not enough time on the phone helping customers.
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Awesome work environment!

Been with MINDBODY for a little over 2 years and I absolutely love it! The incentives they offer, the work environment, and the staff are all a breath of fresh air! and I get paid pretty good for what I do. :)

Pros

$65 wellness card / optional overtime / yoga balls as chairs, free fruit, ability to relocate
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Insights into Mindbody

Based on 1 survey responses
What people like
  • Trust in colleagues
  • Sense of belonging
  • Support from manager
Areas for improvement
  • Energising work tasks
  • Time and location flexibility

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Overall rating

Based on 154 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.8 out of 5 stars for Culture
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