Ministry of Justice UK Employee Reviews

work with very nice people and am picking up skills in a range of tasks the location is also great and very accessible - pay is not amazing but it's okay

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Fantastic Project

Project Support Assistant (Current Employee) - Rugby - 31 May 2023

Professional work partners 💪 enjoying every day working on a really good project for Prison Levers,💪 fantastic support from Managers and co-workers. Thank you

Pros

Work from home

Cons

None

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Insights into Ministry of Justice UK

Based on 140 survey responses

Areas for improvement

Energising work tasks
Sense of belonging
Support from manager

Isolated role heavily involved in reporting data that is already accessible to HR colleagues to review.

HR Performance Manager (Former Employee) - HMP Garth - 25 May 2023

What is the best part of working at the company?Job applied for was not the job I was doing - too analytical whereby I expected more HR and people casework/support and issues to resolveWhat is the most stressful part about working at the company?Not getting involved in HR processes within the establishmentWhat is the work environment and culture like at the company?Good. People are friendly and approachable.I worked alone in a small office but would have liked to have had a full induction of the establishment but just with HR processes What is a typical day like for you at the company?Meeting GovernorsGoing through reportsSupporting absence process Inputting data for reports

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great people good pay

Prison Officer (Current Employee) - Leyland, Lancashire - 13 May 2023

pros:Great colleagues understanding management prisoners aren't too over the top either.cons:old facilities poor equipments lots of nonces so it can be hard at times

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Avoid at all costs

Business Administrator (Current Employee) - Bedford - 11 May 2023

Poor management. Managers promoted beyond their abilities. Toxic culture. Lots of lazy staff. Completely unsupportive management. Training non existent.

Pros

Some lovely people

Cons

Too many to mention

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Moj, great work environment

Interim Category Manager (Former Employee) - Leeds - 3 May 2023

Great place to work, good offices and great work life balance. Nice new offices in Leeds easy to get to near station. Great support team, and interesting chall ngung project to work on .

Pros

Great offices

Cons

None

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Extremely high workloads

Probation Officer (Current Employee) - North Wales - 5 April 2023

Supportive middle managers however unfortunately they have little influence in improving ongoing staffing crisis - high turnovers, difficulty retaining new staff - culminating in unmanageable workloads and pressure.

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Staff levels poor

Prison Officer (Former Employee) - Manchester - 2 April 2023

No staff. Big turnover of staff. No Morale. Dangerous job, low wage no room for manoeuvre re staff yet told to show prisoners such duty. New staff given too much control or power without respecting experienced or hierarchy.Service not ready to change on a whim automatically without educating staff and prisoners on why a system that has “worked” for generations needs to be changed.

Pros

Real life experience

Cons

Lots of them

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Average

Fines Enforcement Officer (Current Employee) - Cwmbran, Monmouthshire - 1 April 2023

9-5 hours are nice but pay doesn't reflect the stress of the job. Lots of angry customers and you get shouted at on a daily basis. Lots of things to improve on.

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On it’s knees

Magistrates Admin Officer (Current Employee) - South West - 26 March 2023

Sadly for the most part it is a very stressful environment due to the botched reform program, a useless call centre who will replace us at some point, a broken new IT system, complete underfunding of the staffing budget, resulting in admin staff and legal advisers dropping like flies. Staff sickness is rife. We are on at least 3 or 5 duties each day. Each individual duty requiring our absolute sole concentration, but having to carry these all out alongside each other. The morale is low but we usually all come together as a team when there is a major issue or it all gets too much. There are too many managers which results in conflicting opinions. Would not recommend to those wanting to start out in an admin job, would much better suit somebody used to a highly pressured environment, better still someone who has managed this sort of environment. But most of all you must have the passion to work in this environment. With all this said it is an alright job, the people I work with are nice to work with and the work itself (ignoring the time constraints and pressure) is quite easy to understand.

Pros

Pension, PCS representation, insight into the criminal justice sector

Cons

On it’s knees crying out for funding and a clear vision

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Jobs at Ministry of Justice UK

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Average workplace.

Admin Officer (Current Employee) - Port Talbot - 22 March 2023

Not a bad place to work. Not much progression. Can be toxic. As long as you stay out of the cliques, you'll be fine. I had many happy years there but glad to have left ultimately due to severe lack of progression.

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Sold a lie

Approved premises residential worker (Former Employee) - Southampton, Hampshire - 14 March 2023

Left a very good job to work at a AP under the impression it would be 1:1 helping people living at the AP, this was not true it was a glorified reception job

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Awful, life sapping

Court Clerk (Former Employee) - Swansea City - 8 March 2023

Poor management, treated like naughty school children, rubbish wages, absolutely dreadful, as are most government departments. Couldn't recommend staying away enough.

Pros

None

Cons

The job

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Osg

OSG (Former Employee) - Everthorpe - 13 February 2023

It's the worst job iv had absolutely no training feel out of your depth expected to know everything with in 2 weeks some other fellow osg are really good and will help you and show you what to do but 60% of them just want to either see you fail or talk about you behind your back because you don't know how to do a job you have not been trained for. There is a lot of bullying from the long standing staff and if you don't do what they say then your done for. Not many people stay longer then 1 month and if they do its because they need the money not because they like the job The upper management know exactly what's going on and who's responsible but just turn a blind eye to it all.... there are some nice people there but they are few and far between. And as for the wage we'll 1519. A month it's diabolical a single person could not live on that wage. There is no structure and no organisation either there is a detail but its never followed everyone just does as they please. There are several jobs that an osg is ment to do but you never get to learn all aspects of every job because there favourites do them and everyone else has to get on with the jobs that no one wants to do.

Pros

Hours are not bad and the pension is really good

Cons

Horrible staff, no training, bullying, wage

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Sports area is great! Celebration Days for Staff are Great Diversity - visible & engaging. Team Needed. Team Work & GSOH are Must be skills

Middle Management (Former Employee) - Rochester, Kent - 26 January 2023

Working with some of the most powerful & challenging Young People is hard work. There are resources on site & training opportunities where you can learn why young people may be displaying so many different emotions. One day is not the same in this environment which might add choice, change decision making skills for the Young People & some will manage this better than others. You are there as an Officer, an adult, someone to support the Young People. You are not there to be their friend!!

Pros

decent wage, training opportunities, staff team support staff development days

Cons

Unsociable hours, Sickness Absence, Risk of Violence, Provide more life skills, cooking a meal, budgeting, providing YO with detailed, information for release.

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Osg

OSG (Current Employee) - Chelmsford - 11 January 2023

OK but some of the osg,s are rude and make you feel uncomfortable, some have no people skills I honestly don't know how they got the job could be excellent if trained correctly in some of the departments.

Pros

Can open up other job opportunities

Cons

Shift pattern

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Not a rewarding place to work

Court cleek Band d- Watford Employment Tribunal (Current Employee) - St Albans, Hertfordshire - 3 January 2023

Very disappointed and disheartened with the service. The salary is awful for the work and hours put in it is very stressful and the team are overworked and constantly bad atmosphere

Pros

The people I work with are good

Cons

Long hours no job satisfaction

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Avoid The OPG

Administration Officer (Former Employee) - Birmingham - 3 January 2023

Avoid Office of the Public Guardian. Disorganised and dysfunctional organisation where staff are treated like children.Management at D and C level are aggressive and rude and behave appallingly to staff that is unless you are a yes person. It's a case of it's not what you know it's who you know.Nepotism and favouritism is rife.The organisation is not fit for purpose. Management are ways right despite fact they are

Pros

Flexible workong

Cons

Poor manageme

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Not valued

Legal Adviser (Former Employee) - London, Greater London - 10 December 2022

Gave 25 years of my career without progression as managers only support who they want to promote. Too much work politics and civil service culture. Enjoyable part of job is some colleagues were fun to work with and some decent people.

Pros

9-5 type job

Cons

No career progression and incompetent managers

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great people, interesting work, poor evironment

Court Clerk (Former Employee) - Bristol - 5 December 2022

Great people, poor pay, a lot of office politics at times. Manager and team leaders very hit and miss. The place is underfunded and the training, if you can call it that, is very poor and in some cases nonexistent.

Pros

great people

Cons

impossibly frustrating place to work

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Not a good place to work

Prison officer (Current Employee) - Kingston upon Hull - 27 November 2022

Terrible place to work . The management treat and talk to people in the worst way. And do not support you. You are expected to work 14hr shifts and get your apprenticeship work done in your own time as they do not give you training time. But expect you to learn the job, do apprenticeship work and sit exams for things you will never need when you work there .

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