Ministry of Justice UK Employee Reviews
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Insights into Ministry of Justice UK
Areas for improvement
- Support from manager
- Energising work tasks
- General feeling of work happiness
Great learning curve
Court Administrator (Former Employee) - Leeds, West Yorkshire - 5 May 2022
Indeed featured review
The most useful review selected by IndeedGood employer to work for and the people are great. Adapting and open to flexi hybrid working. Only left due to being an agency worker with no sign or staff being made permanent.
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Don’t even bother
Probation Officer (Former Employee) - Westminster, Greater London - 14 April 2022
ITS EVIL PLACE TO WORK !! NO SUPPORT NO TRAINING THEY EXPECT YOU TO KNOW EVERYTHING! If you want extra stress and depression go head but save yourself the stress !!!!!!!!! Go for job that doesn’t make you cry at home.
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Stressful for low pay
Support Services Assistant (Former Employee) - Wales - 30 March 2022
The job was very stressful and demanding, however the pay did not reflect this. Poor management - could often be very rude, patronising and contradictory.
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Management poor
Query Management Case Administration Officer (Current Employee) - HMCTS - 2 March 2022
If I could easily change my job I would. There appears to be no process that works efficiently. Management aren't interested in tried and tested ways of working unless they have put these forward themselves. The staff turnover is constant.
Pros
Over-time is usually available
Cons
Constantly being watched/monitored by line-managers, All breaks and lunches are timed and decided by team-leaders
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Bit of fun
Administrative Assistant (Former Employee) - Birmingham, West Midlands - 14 February 2022
I thought working at moj was really fun and enjoyable. I think i would definitely apply again but unfortunately they do not always offer permanent contracts.
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Temporary staff or staff recruited on contract basis treated poorly and poorly managed.
Court Officer (Former Employee) - Skipton - 7 February 2022
During course of my temporary contract employment I was made welcome from day one i.e induction process not managed and my job role changed day to day from marshalling to administrative work. My venue of employment changed from day 2 and I was left paying transport costs with no reimbursement advised by management. Also employed at other court centres where I was left to endure working wearing a coat due to freezing cold for a number of weeks! No regard by management to concerns,in fact due to virus prevention measures appears one could easily end up with very bad cold or pneumonia rather than from virus itself. Very double faced organisation and bureaucratic when it pleases management ,very business orientated with little regard to staff. The list goes on.
Pros
Some great people to work with and job security.
Cons
Double standards and poor senior management., Poor pay for established staff, and ever changing job role which changes to meet business needs., No one to deal with staffs welfare or health concerns and welfare, no duty of care for staff.
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Good work life balance
Case Manager (Current Employee) - London, Greater London - 2 February 2022
Great place to work if you want easy work from home role. it is a deadens job, Looks great on Cv but way is shocking compare to other government departments. you only get London salary if you leave in central London lol like we get discount on house and bill in north or south area of London. Outer London salary is shocking
Pros
flex working good management supportive
Cons
poor wages
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Awful. Dont even think about it
Probation Officer (Current Employee) - London - 23 January 2022
An awful place to work. Awful management, so much stress, the biggest possible caseload, no real time to make a difference. you will regret it as soon as you start.
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Good staff, not much else
Prison Officer (Current Employee) - HMP - 19 January 2022
Overworked, bad hours, low pay. Staff make the days go by but overall it's not worthwhile. it's good the experience a different world but the only thing that makes me want to stay is the pension.
Pros
Different experience
Cons
Long hours, stressful, low pay, short staffed
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Low pay
Hmp Whatton (Former Employee) - Whatton - 13 January 2022
Hour are all over the place and the pay is very low . I like job but for what we do in red and hour pay it not good . I could stack shelf in supermarket for more and less stress
Pros
No we pay for staff mess
Cons
Very long hours follow by early start
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Jobs at Ministry of Justice UK
Completely different to what I expected. Judges are normal people!
Disability Qualified Tribunal Member (Current Employee) - Greater Manchester - 26 December 2021
The interview process was, understandably rigorous due to the nature of the role. Being a member of the MoJ is unlike any role I have held before. Support services are excellent, providing prompt responses to any queries throughout the process through to appointment.
Pros
Good work/life balance Meaningful attempt to address recognised inequalities in some staff groups
Cons
Disparity between legal and non-legal salary levels
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Good people but frustrating environment
Senior IT Project Manager (Former Employee) - London, Greater London - 5 December 2021
Good people trying to do a good job in difficult circumstances where so much capability has been outsourced. Processes are byzantine and broken making it very, very difficult to get things done.
Pros
Good people, caring environment, good family policy, job security, decent training if you after it.
Cons
Money isn't great, management top-heavy, broken processes with very few people given any real authority.
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Avoid
Prison officer (Current Employee) - Wrexham - 3 December 2021
If you want a job where you are spoken to worse than the people you are looking after then this Is for you, if you want a job where you are spoken to like an adult by members of management then this definitely not for you!
Pros
None
Cons
Everything
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challenging
eo (Current Employee) - work from home - 13 November 2021
busy and challenging, management depends on your manager, mine are all nice and supportive. culture: encourage new ideas and inclusive. the hardest part of the job: need to communicate with multi parties, work fast while maintaining accuracy. the most enjoyable part of the job: Flexi and not customer-facing
Pros
flexi time
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Good place
HR Manager (Former Employee) - Wolverhampton, West Midlands - 3 November 2021
Relaxed environment, poor salary. Good place to get experience, managers are supportive. Quite old school, can be repetitive, no perks just basic salary which is not in line with market rates
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Poor Management
Prison Officer (Former Employee) - Wayland - 19 October 2021
Used to be an ok job but years of Government cuts have left the service as a very dangerous place to work. The management are awful and put staff at risk. No longer a career.
Cons
Poor Management, dangerous.
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MOJ still a good career to choose, but NOT the privatised prisons
Prison Officer. HMP Northumberland (now privatised) (Former Employee) - Acklington, Northumberland - 17 October 2021
Ministry of Justice Prison Officer is still a secure long term career for anyone to choose. Avoid private prisons as their standards are a lot lower when it comes to spending money or supporting staff.
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Not safe
Prison Officer (Former Employee) - Manchester - 30 September 2021
Long hours, inexperienced staff, older staff not wanting to support new staff - there is a clear divide. Ratio of staff to prisoners was unacceptable. Risky, dirty and volatile environment. Not a pleasant place to work
Pros
Salary and pension and paid sickness and holidays
Cons
Dangerous job, lack of support
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Totally toxic working environment
Prison Officer (Former Employee) - Lancaster - 29 September 2021
Totally disgusting job. Previously I'd worked as an OSG for 5 years and loved the role. 3 months training was fun but the job is horrendous. On the job training is non existant, management are incompetent, some staff are corrupt and the job is frankly dangerous. Completely toxic working environment and encountered some of the nastiest people in my life... That's the staff. Avoid this 'job' at all cost for sake your soul.
Pros
Free uniform
Cons
Everything the job entails
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Feel like prisoner yourself. But please try it out.
Prison Officer (Former Employee) - Sutton, Greater London - 25 September 2021
The training for this role was amazing 4 years back (I think they made this process express now), great teachers, very hands on, well structured. The job on the other hand is traumatising... You are in with the prisoners the whole shift, being watched and analyzed. Environment can get ugly in seconds, assaults on staff/other prisoners are normal, as is mentally unstable inmate self harming. Stress is never ending while you are there. Pay should be £60k/year minimum. On my last day at this job a prisoner was shouting for PO, I attended his cell and he just wanted me to look while he sliced his stomach open with a self made knife, blood gushing out.... that was the final straw. I'm out of the job now with new appreciation for prison officers and how dangerious, difficult and vital their role is. This experience gave me another perspective on other jobs outside prison service industry and how valuable for example the ability to just use your phone at work is. I hope people try this role out, there are staff that do enjoy the thrill that prison officer job gives. Good luck!
Pros
A different perspective.
Cons
Bad hours, bad working environment, stresssss.
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Rewarding as a positive role model
Functional Skills Tutor (Former Employee) - London - 22 September 2021
Long hours working and long commute to work. Enjoyed working with the inmates but very poor conditions and very little support/guidance from management.
Pros
No pros whatsoever
Cons
Long hrs, long commute.
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Ask a question about working or interviewing at Ministry of Justice UK. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
2.7 out of 5 stars for Management
2.9 out of 5 stars for Culture
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Questions about Ministry of Justice UK
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