Mint People

Mint People Employee Review

Draining

Agency Worker (Current Employee) - Manchester - 2 September 2023

What is the best part of working at the company?Free transport to the location What is the most stressful part about working at the company?Not enough shifts at all only December What is the work environment and culture like at the company?Inexperienced staff member and lack of careWhat is a typical day like for you at the company?Work for 5 hour no break and some places give food most dont

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Official response from Mint People

7 September 2023

Thank you for taking the time to leave us feedback.We really appreciate your comments.If you would like to email us at feedback@mint-people.co.uk so we can look to improve on our service we would appreciate thisEmma x

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Same role

Festival bar staff

Agency Worker (Former Employee) - Leicester, Leicestershire - 12 August 2023

Unfriendly and uncaring team to work for. Despite no bar working experience (which they knew at interview and again before the shift) the manager expected front line service with no training (nothing!) and no support. Extremely stressful environment. Signed up for back bar shift hoping to learn and gain experience. No team spirit. Extremely disappointing. Would not recommend if new to the business.

Pros

Festival music, pay reasonable, transport to venue

Cons

Unfriendly, uncaring, no support

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Official response from Mint People

29 August 2023

Thank you for taking the time to leave feedback.We can only apologise for the experiences that you have been facing working for MINT.If you would like to send us an email to feedback@mint-people.co.uk so we can look into this and improve on our service we would greatly appreciate it.Emma x

Same roleSame location

Disorganised

Agency Worker (Former Employee) - Manchester, Greater Manchester - 14 January 2023

Not very professional, job descriptions on shifts can be wrong or just none given. This means people are unsure of their exact role before going, and may wear the wrong uniform. I had pay issues at the start but with a lot of discussion I haven’t had this issue since. I know someone who got their P45 from Mint, and the address was listed as “1234 road” so there’s definitely something going on with that. Co-workers are often 16 year olds that have no idea on how to behave on shift, and it can be a little embarrassing being associated with the behaviour of some staff. Not many shifts going these days either compared to 2021 especially for FOH. They just don’t seem to be properly reviewing who they’re hiring. Shifts will be cancelled on you the day of with no explanation and no compensation. Expect you to confirm on the app at 4/5am. Should work on a system that if someone accepts a shift they are actually going to do it because the way that it is makes staff more inclined to cancel last minute as they (rightfully so) don’t respect the employer.

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Official response from Mint People

6 February 2023

Hi,Thank you for taking the time to leave us feedback.We have taken your comments onboard and will look to improve our service.ThanksEmma x

Same location

Easy to get into but not enough training

Waiting Staff (Former Employee) - Manchester, Greater Manchester - 5 November 2023

To Mint's credit; if you don't have a lot of experience; they will still give you the chance and hire you. However, the training is highly insufficent. You are trained to carry three plates and that's all- nothing about drinks, pouring pints etc. Results in stressful shifts as you are not trained and staff and customers become angry with you- despite never receiving the guidance in the first place.

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