Work wellbeing score is 61 out of 100
2.5 out of 5 stars.
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Mitie Care & Custody Careers and Employment

Work wellbeing

Results based on 64 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 61 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Low

Satisfaction

How content people feel with the way things are at work
Below average

About the company

  • Industry
    Management & Consulting
  • Link
    Mitie Care & Custody website

We’re a longstanding outsourcing partner to the UK government, helping them manage immigration, providing facilities management services to part of the prison estate, and delivering forensic medical services to over 50 police custody facilities throughout England and Wales.

Our Care + Custody business brings a new approach to justice and immigration services.

We are a rapidly growing business with a clear structured career paths and fantastic development opportunities for outstanding team me...

We’re a longstanding outsourcing partner to the UK government, helping them manage immigration, providing facilities management services to part of the prison estate, and delivering forensic medical services to over 50 police custody facilities throughout England and Wales.

Our Care + Custody business brings a new approach to justice and immigration services.

We are a rapidly growing business with a clear structured career paths and fantastic development opportunities for outstanding team members to become the very best that they can be.

We put our unique approach into action every day, in the professional and positive way we treat everyone: detainees, visitors, and the people that work for us.

Learn more

Rating overview

Rating is calculated based on 98 reviews and is evolving.

2.69 out of 5 stars.20192.75 out of 5 stars.20201.83 out of 5 stars.20212.30 out of 5 stars.20222.80 out of 5 stars.2023

Reviews

HCP in Midlands
on 12 July 2023
Great Team but pay not as good as NHS
The team are great (usual back stabbing and moaning but that is workplace reality)Client groups are challenging but ultimately rewarding when you hear a thank youLots of training opportunitiesVisible next line management unlike other companies and they usually listen Pay appears attractive but when compared to NHS it isn't that good (NO shift allowance at any time including bank holidays.Abs...
DETENTION CUSTODY OFFICER in West Drayton
on 4 November 2023
Soul destroying
What is the best part of working at the company?Diabolical company to work for, What is the most stressful part about working at the company?Lack of managment, no quality of work life balance. What is the work environment and culture like at the company?Toxic, unsafe, exhausting, violent.What is a typical day like for you at the company?Dealing with verbal abuse, physical abuse and no su...
Detention Custody Officer in Strathaven, South Lanarkshire
on 15 October 2023
Good place to work
I enjoy working here. The staff are friendly and helpful. No issues at all. Shifts are long but you work 4 on 4 off. It is what you make it at the end of the day
Detention Custody Officer Manager DCOM in London / Gatwick Airport
on 13 October 2023
A pleasure to work there with great people
What is the best part of working at the company?A great place to work, good salary, plenty of progression opportunities and no day the sameWhat is the most stressful part about working at the company?I always find it a positive stressWhat is the work environment and culture like at the company?The people are great to work along sideWhat is a typical day like for you at the company?There ...
Police Services Administrator in Manchester
on 3 October 2023
Supportive
Mitie is an employee focused employer but with an emphasis on getting the work right. Pleasant workplace and friendly staff. Flexible working and supportive manager.

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Questions and answers

People have asked 36 questions about working at Mitie Care & Custody. See the answers, explore popular topics and discover unique insights from Mitie Care & Custody employees.

Popular questions

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Interview insights

Insights from 179 Indeed users who have interviewed with Mitie Care & Custody within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

Examples of when we have shown leadership. Example of when we have defused a situation.

Examples of when we have shown...

Shared on 23 October 2021

Questions regarding teamwork, previous experience and the resolution of problems,managing customer expectations etc

Questions regarding teamwork, ...

Shared on 6 September 2021

Working at Mitie Care & Custody

  • Custodian2.2 out of 5 stars.
  • Correctional Officer2.0 out of 5 stars.
  • Community Care Worker3.0 out of 5 stars.
  • Paramedic5.0 out of 5 stars.

Mitie Care & Custody locations

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