MITIE Security
Happiness score is 50 out of 100
2.7 out of 5 stars.
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MITIE Security Employee Reviews in Birmingham

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Birmingham15 reviews

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2.6Work-life balance

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Okay company to work for

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The work environment is okay. Job is settled with guaranteed hours. No room for progression or to further enhance your personal development. Management doesn't care as long as someone fills the gap. No one to one meetings to discuss plans going forward


Paid breaks, regular hours


No progression. Very mondane and repetitive workload
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Stay away from Mitie

If you know how to keep management happy . U gonna completely fine and ur job is secure if you start saying no to management. Then you start counting your days at work. Only you apply job here if you don’t notice around 1. U did not see anything 2. U didn’t hear anything One of worst place I ever worked in my life. You can’t even trust your friends once they find a chance they gonna run you over.




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Insights into MITIE Security

Based on 373 survey responses
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Support from manager

Great place and great people to work with. An excellent working environment

I have been with Mitie for eleven years now, having various jobs. It has been a great place to work at and colleagues are an excellent bunch.Some departments I worked in I.e. Mobile Redponse the team has been great. When one individual is stuck and needs help we always jump in and help them out, to lesson the burden.
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Rubbish company

Poor management that don’t care about the staff promised more then minimum wage and no replies from management ever operation managers are a joke at mitie security
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Good workplace to work in, a very slow paced job

Long hours on site other staff on site gets more pay then security even tho they do staff be out in all weather condition.too many friendly circles




Not good pay, management very poor short breaks
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Had 3 years of unappreciated work, from people who couldn't care less about the staff.Management are a joke.Long hours worked for minimum of wage...unpaid breaks!!




Bad work practices.
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Needs a lot of help if they want to keep contracts

Managers only call you if they require something refuse holidays every time have to chase them by e mail and if lucky mobile let’s please gat manager vist once a week and help workers with issues and get feed back come on


Good work mates


No future just ticking over
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Avoid like the plague!!!!

I currently work here and tell you about how I feel working for them it’s really shocking how they treat you as you are some kind of garbage for them which they picked from the street. I informed the line manager that I’ve decided to returned to college to complete my studies and told me that I should consider leaving my job if I decide to go to college as if that would be possible they have no right to interfere with my life.




Too many
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I have seen around 6 managers leave in my short time with the company. Almost every month there are pay issues that are difficult to resolve and the work hours long with little to no opportunity for rest breaks (site dependent). Unfortunately, for this alone, I would not recommend Mitie. Positives, its work and that's it
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good company

Mitie are a good place to work for they look after there staff and give good holiday time but the money is not suitable for such a risky job as a aviation agent
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Too overbearing. Expect too much for little reward

Having worked for them for 8 years, they have changed the internal structure of management too far, too much to be done by too few. This filters down to the ordinary employee and you are not made to feel part of a team. Management do not seem to want to listen or engage with you, it's more us and them, which does not exactly do the working relationship any good. a culture of, come in, do the shift, go home, whatever. Everything seems reactive not pro active. Even if you see something simple to solve a problem, no one seems to care, because they are too busy. Need a new challenge, because I still feel I can make a difference.




excessive hours and driving
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Company is going through changed

Management is going through changes and finding it difficult to recruit mid level managers there for while I worked here I did have anyone to report to for over 12 months.


Working on your own


Night shifts work required
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work place

good place to work enjoy working with co-worker we help each other for long time no management visit. enjoyable work site
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Relies heavily on self motivation as i usually work alone

• Work along key bodys such as the Police, Fire etc • Incident reporting • Access control • Front of House operations • Guard premises against unauthorised access or occupation • CCTV Monitoring • IT & Communications between customers and clients etc • Maintaining a professional appearance • Adhering to current legislation • Secure the building for customers and making sure it is a safe environment
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Good Team Players

A good team to work with on Response, we all worked for each other. If one of us was stuck on an alarm activiation, the other one would offer to pick up somke of their hits (Patrols) as we called it.


a good team


upper management could be negative
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Overall rating

Based on 651 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.5 out of 5 stars for Culture

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