MITIE
Happiness score is 49 out of 100
2.9 out of 5 stars.
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MITIE Employee Reviews for Cleaner

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Job Title
Cleaner555 reviews
Location
United Kingdom555 reviews

Ratings by category

2.9Work-life balance

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Not the best

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Worked in offices cleaning at depot which was easy work,but never get any help from area supervisor or management,then transferred onto train cleaner as thought it would be better,even worse no back up left on stations in winter with summer uniform,get recommended from train company for working above and beyond to receive award,just for company to bin it

Pros

none

Cons

getting told one thing and never happens
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Mitie is good to work for if you have a good manager.

I worked for mitie limited for over 2 years as Touch Point Cleaner during covid. The work wasn't a hard job you had enough to do and I had a good manager. Which makes life much enjoyable and better.

Pros

Overtime

Cons

Cheap wages
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Insights into MITIE

Based on 877 survey responses
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Support from manager

Flexible

Very calm atmosphere, very friendly people. Very flexible with my start times which is really helpful. Management are always there if you need any help / questions.

Pros

Flexible

Cons

None
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Great bunch of people

Great people to work with apart from the area manager was useless.Didn't know who was your manager they went through so many it got confusing.Nice and friendly people

Pros

Paid on time

Cons

Management
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Manager

The management have there favourite employees and will ignore any one else always short of cleaning equipment I was suffering with cancer had no support whatsoever would recommend stay away from this company

Pros

None

Cons

Manager
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Ok

Good pay. Cleaning is basic. Constant staff shortage. Expect to make your own way to work. Management/supervisors are not as supportive as you would expect.
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Finish of the contract was not a pleasure. Finally it was not a job, just a pleasure.

Difficult time 2021 - 2022Covid-19 Test Centre and finally work at the special area with full staff who was keeping really useful and nearly family atmosphere. Very friendly and nice sharing a job time. All the best for full Staff.

Cons

4x4 12h shifts
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Tupeed over from Interserve to Mitie ,jobs only as good as the person managing you

What a joke ,wrong pay for 4 months on trot as soon as supervisor changed it all went to s***t,no help to sort it out, have to wait till next month then it’s wrong again !Holiday cover always an issue ! Bossy texts ,no sick pay after 7 yrs of work ! Interserve none of the benefits mentioned at any time ,

Pros

None .

Cons

Don’t pay you correctly and don’t care !
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Good place to work

I currently clean a GP surgery for the company and have been there afew years now. The other cleaner I work with is really nice and we get along to do the job. Our manager has always paid us on time and if you do extra hours it is always added on. Ordering stock is very easy and has been delivered in a timely manner. The only down side is that I don't feel the wages are high enough as my job is minimum wage. Other than that the company offer benefits that other companies do not and we were given recognition for working through covid and given a extra day holiday to say thank you. I would recommend working for Mitie.

Pros

Benefits, good managers, nice team.

Cons

Wages need to exceed minimum wage
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Cleaners

Mitie do not supply any PPE at all you have to provide your own PPE you ask your managers for it and they just ignore you, there is no thought about the operatives just treating like a animal

Pros

Home time

Cons

Bad management
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Decent work

Alright to work for definitely would recommend they have lovely staff working for the company depending on your job role they offer you a company car
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Non helpful management

Horrible company to work for, wages always wrong, no help or support from management, a lot of friends and their family all work here and they seem to get anytime they want off, can come in early, go home early, can take the day off but still marked as done full shift and still get paid and the rest of us have to do their work. Very hard to get uniform and stock needed to do job properly

Pros

None

Cons

Long hours, messed up pay, unappreciated
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Work place

Very good workplace good location friendly staff good management good pay friendly and helpful company the tasks for the job were very good and easy to complete
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Avoid at all costs

If you want to be treated like dirt, threatened constantly, over worked and underpaid this is the place to be however no one has any idea what is supposed to be done. The supervisor sits on a machine for the entire shift whilst you are left to run about doing all the work!
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Boring

Boring, no chance of progress , bad management culture, unfair treatment, forced to cover areas of people who are constantly off sick. No investment in staff.

Pros

Holidays

Cons

Everything else
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Productive workplace

Worked for them for 4 years. Found management efficient and pretty understanding, they appreciate hard work plus good attendance and getting on with your employer.
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Stressful

Long 12-hour shifts, all payments are incorrect; either the monthly wage or holiday entitlement.There is no support from upper management, there is no family work balance, and after a 12-hour shift with multiple jobs, all you can do is shower, sleep, and return to work the next day.There are many issues between coworkers, and the volume of work is distributed based on how well you get along with the supervisor.Take the job only if it is absolutely necessary; otherwise, mental health and psychical issues will be a constant presence in your life.
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No proper equipment and dosent pay properly

I would not recommend working for mitie they never have enough staff they expect you to do double the amount of work without extra pay they don't pay your properly people have lost there homes and had to go to food banks to feed there children where they haven't been paid properly people are struggling to pay there bills it's just awful

Pros

None

Cons

Don't get paid properly
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Don't do it!

Absolutely shocking line managers, can't get in touch with them at all. Leave you with no cleaning equipment and yet still expect the place to be kept up to standards. Expected to do the job of 2 people in the same time and with the same pay and keep the same standard. Absolutely shocking

Pros

Non
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Good company to work and learning from

Mitie it's a good company work for learning possibilities in the environment that you are working get involved in group discussions if you wish at Mitie we have app to you all this including your hours
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Warehouse

You have got young team leaders that have not done cleaning just telling you to sign your name has you got none time to clean the toilets, You are not given any training on how to use any chemicals , You do get any time for your breaks
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Overall rating

Based on 2,134 reviews

Ratings by category

2.9 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture

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