Mole Country Stores
3.3 out of 5 stars.
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Mole Country Stores Careers and Employment

About the company

  • CEO
    Andrew Jackson
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    £100m to £500m
  • Industry
    Retail & Wholesale
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Rating overview

Rating is calculated based on 37 reviews and is evolving.


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Work-life balance


Warehouse Assistant in Market Rasen, Lincolnshire
on 2 August 2020
Mole Country Stores Market Rasen
If it wasn’t for the people I work with it would be the most depressing place to work. Great manager. Pay is not the best. But was put thru Forklift training.
Stock File Administrator in West Sussex
on 24 March 2021
Stock File Administrator
No help or back up from management. An ever changing stock file that is impossible to keep accurate. Zero thanks for the amount of work you put in. Dreadful pay - one year was a 0.3p payrise. Higher management don't care about staff and are very sloppy shouldered. They stress and have no idea how to communicate with their staff. If you want to work in an environment of very low pay, get abused by customers yet expect to work your backside off for little thanks - this is the job for you.
Customer Service Assistant in Newbury, Berkshire
on 22 October 2020
Amazing place to work, work family
I’ve been here over 2 years now for a job I intended to stay just for a year or so for. I wake up on the day of my job and look forward to every day ahead, yes there are times when it can be stressful and there are times when customers annoy you but the whole culture at mole country stores is great. We might not get paid enough for what we do but that’s head office for you not the store! The management constantly complement on how well we’re doing and giving us recognition for our jobs! You get great staff benefits as well!
Office Administrator in North Devon
on 31 July 2020
Unorganized & unprofessional
They use ancient computer systems! The training is messy, very unlear and also extremely contradictory. The pay is tereible! The management are dreadful.
Customer Service Assistant in West Sussex
on 16 June 2020
Rewarding but stressful
It's a very fast-paced workplace, there's always something that needs to be doing but there is a team to help you get through your work load. The main issue I have found has been the archaic till system and it took me months to understand it, but it is a rewarding place to work with a lot of friendly people.
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Questions and answers

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Interview insights

Insights from 30 Indeed users who have interviewed with Mole Country Stores within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

Tell us about you? What are you passionate about? What makes outstanding customer service? How would you handle an aggressive/unhappy customer? Are you able to work outside of the advertised hours? What makes a job fun? Why Mole Valley?

Shared on 5 February 2020

How would to help a customer if you were already dealing with another customer? Are your hours flexible?

Shared on 11 September 2017
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