Mole Country Stores
Happiness score is 57 out of 100
3.3 out of 5 stars.
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Mole Country Stores Careers and Employment

Work happiness

Scores based on about 18 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Andrew Jackson
    61%
    approve of Andrew Jackson's performance
  • Founded
    1960
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
    Retail & Wholesale
  • Headquarters
    Mole Valley Farmers Ltd, ...
  • Link
    Mole Country Stores website
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Jobs

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Customer Service

9 jobs

Rating overview

Rating is calculated based on 45 reviews and is evolving.

3.7520182.7320193.6720202.7520213.002022

Reviews

Warehouse Supervisor in Piercebridge
on 24 September 2022
Great place to work poor pay
I enjoyed working here but pay was poor for my position. Also the hours were long and worked every other weekend. The general workers were on minimum wage.
Counter sales team member in Newark-on-Trent
on 19 July 2022
Such a fun place
Mole Country Stores is by far the best job I have had. Laid back management with an amazing team. The work is very slow paced usually with the occasional busy hour.
Assistant Manager (Acting Manager in Bury St. Edmunds
on 3 May 2022
offered lots of training
Lots of external training offered. Job role involved heavy lifting and customer service. Some operational aspects of the role far too complicated making good customer service tricky at times. Job suited to someone with equine or farming background.
Manager in North East
on 14 February 2022
Lack of support and job security.
Training was very limited, for the amount to learn on out of date systems didn’t seem to warrant the expectations required. Lots of courses to expand your learning which was good, some limited and made you wanting to learn more as it left you feeling half trained. Some people within the business are very supportive and will help you. Simple tasks can take forever to be resolved by head office. Just gets passed on from one person to another. Didn’t feel supported throughout the short period of time within the business from my Area Manager, the review process wasn’t very constructive and left me feeling a little lost.Job security doesn’t exist!
Customer Assistant in Dorchester
on 9 February 2022
The people I work with were awesome, but management were poor
Every day was different, meeting new people and meeting the regulars was greats but we were never praise for meet targets and pushing sells. Didn’t have proper training on certain items. Always short staff

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Questions and answers

People have asked 18 questions about working at Mole Country Stores. See the answers, explore popular topics and discover unique insights from Mole Country Stores employees.

See questions about:

  • Working Culture
  • Working Environment
  • Benefits
  • Interviews
  • Working Hours
  • Hiring Age
  • CEO
  • Company Future
  • Dress Code
  • Part Time Jobs
  • Promotion
  • Salaries
  • Work Life Balance

Interview insights

Insights from 71 Indeed users who have interviewed with Mole Country Stores within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

Tell us about you? What are you passionate about? What makes outstanding customer service? How would you handle an aggressive/unhappy customer? Are you able to work outside of the advertised hours? What makes a job fun? Why Mole Valley?

Shared on 5 February 2020

How would to help a customer if you were already dealing with another customer? Are your hours flexible?

Shared on 11 September 2017

Common questions about Mole Country Stores

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