Monarch Personnel
3.6 out of 5 stars.
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Monarch Personnel Careers and Employment

About the company

  • CEO
    Pam Steed
    approve of Pam Steed's performance
  • Company size
    51 to 200
  • Revenue
    £4m to £20m (GBP)
  • Industry
    Human Resources & Staffing
  • Link
    Monarch Personnel website
Learn more


Salary estimated from 635 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 21 reviews and is evolving.



Tanker Driver in Birmingham, West Midlands
on 30 September 2019
Good communication
Since I started working for monarch communications is of a very good standard and they take the time out to give feed back holidays and salaries is ok having the work app makes things much easier I would definitely recommend working for this company.
LGV1 Aircraft Refueller Technician in East Midlands
on 6 September 2021
Professional and Thorough Agency
From my application Monarch have been professional and caring. They are not like other agencies. Monarch has adopted a small enough to care big enough to cope ethos. I get weekly and monthly reviews. Payments on time and they go above and beyond to solve and issues. I'm very privileged to have been given I chance to work on a very responsible driving position.
Aircraft refueller in London / Gatwick Airport, West Sussex
on 8 December 2019
I was taken on by this agency to do Aircraft refuelling at a major UK airport. This was a job that I was wanted to do, so expectations were high. After I got offered the job, things rapidly went down hill. I had to go on a driving assessment with possibly the rudest most unhelpful assessment bloke I had ever come across, to the point I actually mentioned to Monarch about the attitude but heard nothing back. Once I arrived at my station, training was very hit & miss. It was apparent I was being used as a gap filler covering holiday & sickness. I was promised 175 hours but I was lucky to have got 100 hours s month. Then the real trouble started. Terrible managers that basically treated you like something on the bottom of their shoes. I then got a Disciplinary as my roster had changed but no one notified me. I was dragged over the coals for this & docked money from my weeks wages. By this point I had, had enough & resigned. To my surprise, week later I received a very threatening letter from the owner of Mobarch demanding over payment. Some £200 & if it wasn’t paid I’d be taken to court. So I’d be extremely cautious about working for this crowd. They are ruthless & your not even a number to them. In fact I’ve never worked for anything quite like it. All this for £14:50 an hour but wages didn’t go above £12 an hour.
Aircraft Refueler in Gatwick
on 25 November 2019
Poorly run agency.
Not a good agency to work for but it was the only way to get the job as a Aircraft Refueler I desperately wanted. Poor management qualities. No local contact. Out of hours contact in Mauritius.
Tanker Driver/Aircraft Refueller in Heathrow Terminals 1, 2 & 3 Station
on 12 November 2019
Terrible company to work for Avoid
They don’t care Abou the employees, just the contracts they have with the company. They would get rid of you at Aston if a hat. No support. You have to work as a temp for them for 2 years before being considered for a permanent role. There a 10k pay difference and your doing the same job. No benefits, no perks.

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Questions and answers

People have asked 14 questions about working at Monarch Personnel. See the answers, explore popular topics and discover unique insights from Monarch Personnel employees.

See questions about:

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  • CEO
  • Benefits
  • Working Culture
  • Working Environment
  • Working Hours

Interview insights

Insights from 5 Indeed users who have interviewed with Monarch Personnel within the last 5 years.

Average experience
Interview is average

Interview questions

Past work and skill based

Shared on 25 January 2019

How you would react to situations, work goals if you mind doing long hours. Weekend work.

Shared on 20 January 2019

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