Monarch Personnel Employee Reviews

Since I started working for monarch communications is of a very good standard and they take the time out to give feed back holidays and salaries is ok having the work app makes things much easier I would definitely recommend working for this company.

Was this review helpful?

Professional and Thorough Agency

LGV1 Aircraft Refueller Technician (Current Employee) - East Midlands - 6 September 2021

From my application Monarch have been professional and caring. They are not like other agencies. Monarch has adopted a small enough to care big enough to cope ethos. I get weekly and monthly reviews. Payments on time and they go above and beyond to solve and issues. I'm very privileged to have been given I chance to work on a very responsible driving position.

Pros

Excellent pay and hours, easy to put in requests through their work app.

Cons

None what i can think of

Was this review helpful?

Toxic

Aircraft refueller (Former Employee) - London / Gatwick Airport, West Sussex - 8 December 2019

I was taken on by this agency to do Aircraft refuelling at a major UK airport. This was a job that I was wanted to do, so expectations were high. After I got offered the job, things rapidly went down hill. I had to go on a driving assessment with possibly the rudest most unhelpful assessment bloke I had ever come across, to the point I actually mentioned to Monarch about the attitude but heard nothing back. Once I arrived at my station, training was very hit & miss. It was apparent I was being used as a gap filler covering holiday & sickness. I was promised 175 hours but I was lucky to have got 100 hours s month. Then the real trouble started. Terrible managers that basically treated you like something on the bottom of their shoes. I then got a Disciplinary as my roster had changed but no one notified me. I was dragged over the coals for this & docked money from my weeks wages. By this point I had, had enough & resigned. To my surprise, week later I received a very threatening letter from the owner of Mobarch demanding over payment. Some £200 & if it wasn’t paid I’d be taken to court. So I’d be extremely cautious about working for this crowd. They are ruthless & your not even a number to them. In fact I’ve never worked for anything quite like it. All this for £14:50 an hour but wages didn’t go above £12 an hour.

Was this review helpful?

Poorly run agency.

Aircraft Refueler (Former Employee) - Gatwick - 25 November 2019

Not a good agency to work for but it was the only way to get the job as a Aircraft Refueler I desperately wanted. Poor management qualities. No local contact. Out of hours contact in Mauritius.

Was this review helpful?

Terrible company to work for Avoid

Tanker Driver/Aircraft Refueller (Former Employee) - Heathrow Terminals 1, 2 & 3 Station - 12 November 2019

They don’t care Abou the employees, just the contracts they have with the company. They would get rid of you at Aston if a hat. No support. You have to work as a temp for them for 2 years before being considered for a permanent role. There a 10k pay difference and your doing the same job. No benefits, no perks.

Was this review helpful?

Insights into Monarch Personnel

Based on 4 survey responses

What people like

Feeling of personal appreciation
Trust in colleagues
Support from manager

Professional and Caring

HR Support (Current Employee) - Chorley, Lancashire - 30 September 2019

I have been working for Monarch since 2011 and can honestly say that I have grown as a person and have learned and developed so many new skills. Not two days are the same which make the job fun and keep you on your toes with some days more challenging than others, but rest assured that you are never left on your own and help is always at hand when needed. With the amount of people I have seen had their breakthrough in the Fuel Industry through Monarch Personnel I would highly recommend anyone who is interested to be a Tanker Driver, an Aircraft Refueler or any other roles in this Industry to not waste any time and pay a visit to their Website.

Was this review helpful?

Excellent and innovative team spirit

HR Support officer (Former Employee) - Chorley, Lancashire - 30 September 2019

Working with Monarch Personnel has been as good as thought. Monarch is always going forward with new advance technology to help out those looking for job and also helping current employees by introducing new and less time consuming technology. Very supportive and comprehensive team managers and colleagues. I would recommend anyone without any hesitation to apply with Monarch. It has been 2 very fruitful and knowledgeable years working with Monarch Personnel. All the best and thank you.

Was this review helpful?

Great place to work

Candidate Experience Executive (Current Employee) - Chorley, Lancashire - 30 September 2019

I work at head office on boarding our new employees for aircraft refuelling and tanker drivers. It's very interesting and I enjoy my work. A lovely family run company.

Pros

Free coffee and water

Was this review helpful?

My experience working for Monarch Personnel Ltd

HR Support Officer (Current Employee) - Chorley, Lancashire - 15 February 2019

Since I started with working with Monarch Personnel I feel I have grown more confidence and keep on improving everyday. With the support of my colleagues whatever difficult task there are it become easy with the professional guidance and training. Every morning I look forward to face new challenges and ready to help our new applicants and employees with smile. Working with professionals make me eager to learn even more.

Pros

Professional workplace

Cons

None

Was this review helpful?

Busy, challenging but interesting

LGV 1 Aircraft Refueller (Current Employee) - Bristol / Lulsgate - 1 February 2019

Refuelling aircraft, loading and driving aviation fuel tankers. Receiving bulk deliveries and sampling of aviation fuels. Full training from experienced approachable operators. Lots to learn, but full procedures to ensure you’re safe in your knowledge. Work hard culture, especially during the summer/ski seasons. Bad weather is probably the hardest part of the job, but adequate kit issued to protect you as much as possible. Most enjoyable part of the job? Knowing you’ve done your job correctly to get people away on holiday, business or visiting family. Great team of operators all trying to achieve the best service we can give.

Pros

Great team of operators. Free airport parking. Discount in airport stores.

Cons

Changing shift patterns

Was this review helpful?

Rate your recent company

Share your experience to help others

I enjoy working at Monarch Personnel as every day is different.

Social Marketing and Brand Communications (Current Employee) - Chorley, Lancashire - 31 January 2019

My role ensure the candidate is receiving the best possible experience from when they first apply with us and throughout their employment with us. My first job every day is to look at incoming applicants and ask them to complete applications and book them in for video interviews. I am in charge of ensuring new starters who are going to be working at the airport have their Airside Passes completed, this is a difficult job as the rules and procedures required for the pass are very strict. I also run the social media pages for the company and ensure I am posting content that both applicants and employees will find useful and interesting. I like my role as I'm constantly busy and as I said before, no two days are ever the same.

Pros

There's lots of opportunity for progression in my role

Cons

It can get stressful as I'm often working to meet deadlines

Was this review helpful?

Assisting our clients to skillfully source their stars of tomorrow.

Client Relations Manager (Current Employee) - Chorley, Lancashire - 29 January 2019

Its my job to work with our Board of Directors and our customers to encourage new ways of thinking and continue to be a market leader in our sector. I am proud of my achievements at Monarch Personnel having started as a trainee and over the years progressed to a senior member of the management team. I continue to seek new goals and challenges related to helping our customers. Every day is different and making sure we meet our customer's requirements whilst offering unique and scientific process means that you are always on your toes.

Pros

Excellent opportunity to progress and learn new skills, Very fast paced and must have ability to think on your feet

Cons

Must be willing to work flexibly and ready to take on new challenges

Was this review helpful?

Nasty Outfit, you are better than this

ADR Tanker Driver (Current Employee) - Uk - 28 January 2019

Petty deductions from wages, little feedback. No shift Allowance although You always work shifts. Love ex military who are conditioned in being told what to do. offering Staff the chance of 5 Gift vouchers lately to boost those 5 star reviews, so please watch for those appearing prior or after mine . They won't update the ADR. You probably earn in the region of 10k less than other counterparts you work with however you just have to keep smiling whilst you get short changed at every turn. Some ex oil companies use monarch as a sole agency. Best advice is to avoid. Those £18 an hour overtime Rates,relax it's like chasing a Rainbow

Pros

Dont Ring you every 5 minutes They let the Client to that

Cons

Penny pinching

Was this review helpful?

The worst place i ever work

Tanker drivers (Former Employee) - Grays, Essex - 25 January 2019

This the worst place i ever work all they think about is that the work is done, even if you are going over your driving hours they don't care , two hours to the first drop ,15 to 18 drops a day 35 minutes a part each drop would not recommend my enemies.

Pros

None

Cons

Long hours

Was this review helpful?

Fast paced enjoyable workplace

Fuel Tanker Driver (Current Employee) - Midlands - 25 January 2019

Deliveries of fuel to building sites, residential and local business. Continued personal and professional development with the support form Monarch and my attached workplace. On average 10/11hr shifts working at a steady pace.

Pros

Decent hourly rate and approachable management

Cons

None so far

Was this review helpful?

very serious, straigh forward and efficient!!!

refueller (Current Employee) - Gatwick Airport Station, West Sussex - 25 January 2019

in the job interview, done by the Manager, I really liked the effort made to clarify every little detail jobwise and the salary expectations!!! Got the job and in every request I have done, by phone or email, the staff was very professional, fast and efficient in their answers. really like to work with this company!!!

Pros

fast, efficient, clear, professional and serious

Cons

none untill now, 3 months already ;0

Was this review helpful?

Great company

Ops assistant (Former Employee) - Prestwick, South Ayrshire - 25 January 2019

Staff are very friendly and always sort any problems you have straight away . They are very approachable and will negotiate for the best job offer for you

Was this review helpful?

Very bad Agency

Fuel Tanker Driver (Former Employee) - Staines-upon-Thames, Surrey - 23 January 2019

Worked for this company for 6 months, never ever saw a change from £13.50, Mon -fri, Where as the company contracted workers get over time rate at about £18 a hour after 8 hours. When I left due to bad terms with the management of the agency, over me being off work sick, they decided to dock all my breaks of my final monthly wage that was very petty as from the start I always got payed my breaks. Would not recommend this job to anyone. Only thing that came out of it was I manage to get a PDP, but me leaving within the year still has me paying back £1800

Pros

PDP card

Cons

Wages, overtime rate, hours a bad company altogether.

Was this review helpful?

Horrible agency

Tanker Driver (Former Employee) - Grays, Essex - 20 January 2019

Contract says 120 hours but they say 175hours. Make you do 4 days on and 4 days of. We're if you don't do the 175hrs a week you get no over time and the basic 1800 a month for a tanker driver that's is a complete joke. Get treated like dirt and expect you to do them all sorts of favours and get nothing return. Would highly recommend looking elsewere unless that desperate.

Pros

They never ring you.

Cons

Get all your hours worked wrong, pay way less then they say, expect 15 to 18 drops a day. 12 to 15 hour days, vwry high turn over of drivers.

Was this review helpful?

Recruitment with a difference.

Director (Current Employee) - Chorley, Lancashire - 10 January 2019

Our mission is to use scientific methods to identify new employees who can become our client's stars of tomorrow. Our recruitment methods primarily look at your mindset rather than your existing skill set. Excellent training is provided as we work with our customers to up skill new employees to the required expertise. We employ people permanently, rather than using temporary contracts, in the hope for the longer term that our employees become direct employees of our customers. We have a track record of providing this service for over 25 years and look forward to receiving your application.

Pros

Excellent training, Competitive pay rates, No experience required

Cons

You have to be looking to develop your skill set

Was this review helpful?

Good

AIRCRAFT REFUELLING TECHNICIAN (Former Employee) - London, Greater London - 1 September 2018

work was good. there is a large gap between those who do the job and those who run the company. Silly procedures are put in place that arent effective for the operation