3.6 out of 5 stars.
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Monarch Personnel

Monarch Personnel Employee Review

Poorly run agency.

Not a good agency to work for but it was the only way to get the job as a Aircraft Refueler I desperately wanted. Poor management qualities. No local contact. Out of hours contact in Mauritius.

Ratings by category

2.0 out of 5 stars for Work/Life Balance
2.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
2.0 out of 5 stars for Culture
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Similar reviews

Same role

Professional and Thorough Agency

From my application Monarch have been professional and caring. They are not like other agencies. Monarch has adopted a small enough to care big enough to cope ethos. I get weekly and monthly reviews. Payments on time and they go above and beyond to solve and issues. I'm very privileged to have been given I chance to work on a very responsible driving position.


Excellent pay and hours, easy to put in requests through their work app.


None what i can think of
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Same roleSame location


I was taken on by this agency to do Aircraft refuelling at a major UK airport. This was a job that I was wanted to do, so expectations were high. After I got offered the job, things rapidly went down hill. I had to go on a driving assessment with possibly the rudest most unhelpful assessment bloke I had ever come across, to the point I actually mentioned to Monarch about the attitude but heard nothing back. Once I arrived at my station, training was very hit & miss. It was apparent I was being used as a gap filler covering holiday & sickness. I was promised 175 hours but I was lucky to have got 100 hours s month. Then the real trouble started. Terrible managers that basically treated you like something on the bottom of their shoes. I then got a Disciplinary as my roster had changed but no one notified me. I was dragged over the coals for this & docked money from my weeks wages. By this point I had, had enough & resigned. To my surprise, week later I received a very threatening letter from the owner of Mobarch demanding over payment. Some £200 & if it wasn’t paid I’d be taken to court. So I’d be extremely cautious about working for this crowd. They are ruthless & your not even a number to them. In fact I’ve never worked for anything quite like it. All this for £14:50 an hour but wages didn’t go above £12 an hour.
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Same role

Terrible company to work for Avoid

They don’t care Abou the employees, just the contracts they have with the company. They would get rid of you at Aston if a hat. No support. You have to work as a temp for them for 2 years before being considered for a permanent role. There a 10k pay difference and your doing the same job. No benefits, no perks.
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Overall rating

Based on 21 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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