Monzo
Happiness score is 51 out of 100
3.7 out of 5 stars.
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Customer Service Representative interviews at Monzo

Here’s what others thought about the interview process at Monzo.

Interview experience

Based on 16 interviews
Average

Interview difficulty

Based on 16 interviews
Medium

Interview process length

Based on 16 interviews
About a day or two

Customer Service Representative interview process at Monzo

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 5.

Interview process length
About a day or two
31%
About a week
25%
About a month
19%
About two weeks
13%
More than one month
13%
Most reported steps
Problem solving exercises
67%
Take-home/sample work
60%
Group interview
60%
On-site interview
53%
Background check
47%
Least reported steps
Drug test
0%
They have no interview
0%
Other
0%

What was your interview with Monzo like?

Your insights will help other jobseekers.

Customer Service Representative interview tips at Monzo

Dress code for the interview
  • They didn’t have a dress code39%
  • Business casual (e.g. dress slacks)33%
  • Casual (t-shirt and jeans)17%
  • Formal (business suit)11%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Monzo

  • Prepare by focusing on your own individual skills and qualities, along with looking at competency-type interview questions, rather than focusing on things about the company, as they're looking at your…
    Shared on 13 July 2022 - Customer Service Representative - Remote
  • It’s a long process. It takes 2-3 weeks. You get sent a home test, if you complete that and they like your answers you will be invited to interview stage. You will be interviewed by people just out o…
    Shared on 21 June 2019 - Customer Service Representative - Cardiff, Cardiff
Read more about interview tips for Monzo
  • Companies
  • Monzo
  • Interviews
  • Customer Service Representative
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