Monzo
3.8 out of 5 stars.
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Monzo Pay & benefits reviews

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United Kingdom11 reviews

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3.7Work-life balance
3.9Pay & benefits

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Found 4 reviews matching the searchSee all 32 reviews

Management are great and very supportive if you need help

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Great place to work, you get sick days and dependency leave if your kids are sick.Company is very supportive if you do need time off and also give you lots of support if your not hitting targets.Just not that this is a very fast pasted company and you do need to work very quick.

Pros

Sick leave Dependants leave Free dinners every now and then Free swag when you join

Cons

Hours are long Very fast paced
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Avoid

Not many pros really, mainly working remotely and smart people.Cons:- below market salary- ageism- it isn't a diverse or inclusive environment - for instance in my team British people are higher paid and have higher ranks whereas foreigners are at the bottom - foreigners are similar with regards to experience- they do not use other people's experience, they think they can do it better at Monzo which is a time waste in re-inventing the wheel- overpromoted folks, who are really inexperienced and don't know how to manage people. Simply they micromanage you- harsh feedback, not much support- there is no feedback loop from, and better do not provide the feedback as you will be punished- not much strategy or vision- run by a bunch of clueless kids- in general avoid if you can- not much promotion opportunities, you need to work 24/7 and get burnt out for 2 years and you may be lucky to get a promotion - you are better off to find a job somewhere else. Most likely they will employ and external hire.
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Avoid avoid avoid

The worst decision ever was to leave my previous employer and join Monzo. Work from home was the reason I joined. While on boarding you don’t really have a full picture how the work will be organized but as soon as they push you into fire without properly train you, you realize that it is not the same as they advertised. You end up doing 1-10pm shifts every day, working almost every weekend. Also the job role was advertised as live chat and on the job interview I confirmed that it will not be a call centre job role, but you end up on calls every day for 6 hours trying to calm down banned customers. Very disappointed and disturbing as well. Be very careful if you still want to joint. Salary low for what they expect from you. Avoid because you are better than this.

Pros

Mac equipment

Cons

Everything
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Friendly and Welcoming

Monzo is an LGBTQ+ friendly workplace who advocate equality and acceptance. The diversity in the company is incredibly well managed. The people are wonderful and whilst the job provides a big challenge it is balanced out by the lovely people to work with.

Pros

x2 free lunches a week, lots of free snacks, free drinks of all kinds

Cons

Can sometimes be shifted to work 6 days in a row, 1 day off, then another couple of days back in.
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Overall rating

3.8

Based on 32 reviews
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Ratings by category

3.7Work/Life Balance
3.9Salary/Benefits
3.2Job security/advancement
3.8Management
4.0Culture

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