3.8 out of 5 stars.
Get weekly updates, new jobs, and reviews

Monzo Pay & benefits reviews

Review this company
Job Title
United Kingdom11 reviews

Ratings by category

3.7Work-life balance
3.9Pay & benefits

Sort by

Found 4 reviews matching the searchSee all 32 reviews

Management are great and very supportive if you need help

Indeed featured review

The most useful review selected by Indeed
Great place to work, you get sick days and dependency leave if your kids are sick.Company is very supportive if you do need time off and also give you lots of support if your not hitting targets.Just not that this is a very fast pasted company and you do need to work very quick.


Sick leave Dependants leave Free dinners every now and then Free swag when you join


Hours are long Very fast paced
Was this review helpful?


Not many pros really, mainly working remotely and smart people.Cons:- below market salary- ageism- it isn't a diverse or inclusive environment - for instance in my team British people are higher paid and have higher ranks whereas foreigners are at the bottom - foreigners are similar with regards to experience- they do not use other people's experience, they think they can do it better at Monzo which is a time waste in re-inventing the wheel- overpromoted folks, who are really inexperienced and don't know how to manage people. Simply they micromanage you- harsh feedback, not much support- there is no feedback loop from, and better do not provide the feedback as you will be punished- not much strategy or vision- run by a bunch of clueless kids- in general avoid if you can- not much promotion opportunities, you need to work 24/7 and get burnt out for 2 years and you may be lucky to get a promotion - you are better off to find a job somewhere else. Most likely they will employ and external hire.
Was this review helpful?

Avoid avoid avoid

The worst decision ever was to leave my previous employer and join Monzo. Work from home was the reason I joined. While on boarding you don’t really have a full picture how the work will be organized but as soon as they push you into fire without properly train you, you realize that it is not the same as they advertised. You end up doing 1-10pm shifts every day, working almost every weekend. Also the job role was advertised as live chat and on the job interview I confirmed that it will not be a call centre job role, but you end up on calls every day for 6 hours trying to calm down banned customers. Very disappointed and disturbing as well. Be very careful if you still want to joint. Salary low for what they expect from you. Avoid because you are better than this.


Mac equipment


Was this review helpful?

Friendly and Welcoming

Monzo is an LGBTQ+ friendly workplace who advocate equality and acceptance. The diversity in the company is incredibly well managed. The people are wonderful and whilst the job provides a big challenge it is balanced out by the lovely people to work with.


x2 free lunches a week, lots of free snacks, free drinks of all kinds


Can sometimes be shifted to work 6 days in a row, 1 day off, then another couple of days back in.
Was this review helpful?

Rate your recent company

Share your experience to help others

We want to help you find great companies. Help us be the best!

Do these reviews help you learn more about working at Monzo?

Want to know more about working here?

Ask a question about working or interviewing at Monzo. Our community is ready to answer.Ask a Question

Overall rating


Based on 32 reviews

Ratings by category

3.7Work/Life Balance
3.2Job security/advancement

Compare Monzo with

Monzo Reviews by Location

  • Companies
  • Monzo
  • Employee reviews
  • Pay & benefits