3.5 out of 5 stars.
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Mothercare Careers and Employment

About the company

  • CEO
    Mark Newton-Jones
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    £500m to £1bn
  • Industry
    Retail & Wholesale
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2 jobs

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Salary estimated from 166 employees, users, and past and present job advertisements on Indeed.

Popular roles

Sales Advisor
£9.82 per hour
Store Manager
£24,220 per year
Deputy Manager
£19,702 per year
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Rating overview

Rating is calculated based on 619 reviews and is evolving.


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Work-life balance


Deputy Store Manager in Stevenage, Hertfordshire
on 17 October 2020
Fast paced environment
Great team ... struggled to keep management due to expectations of long hours and poor pay.Customer service was paramount and staff were trained to a professional high standard to ensure customers received the best service. Car seat fitting service and bra measurements were available on a daily basis. Support from hierarchy was poor most of the time was down to management taking control and rectifying any issues.
General Manager in Oxford and swindon
on 9 March 2021
Poor environment and benefits
My experience with mothercare was both stressful and disappointing in terms of head office support and policy.The pressure is applied from above to perform as a store with limited value placed with any employee.Whilst on Mat leave I struggled to get holiday pay and now once leaving I find my pension contributions have Been taken Back by the company- this is indicative of mothercare - publically putting mother’s first however in practice it’s a very different story. Avoid .
Customer Service Advisor in Leicester
on 30 September 2020
Horrid workplace
Absolutely disgusting. Painful. Stressful. Great company if you want to be slav3d around by lazy management who couldn't care less about you. No sense of ownership, hypocritical supervisor. You can't talk to other staff but it's fine for them to laugh around. Let's not forget being put onto shifts you were not made aware of or asked if it's okay to work all night.
Merchandising in Telford
on 10 September 2020
Loved every minute and dearly missed.
It was such a family, loving and kind enviroment. Everyday arraning gondolas, dealing with customer enquireys and learning about new stock. Miss every second of working there and hope to see it return to the UK.
sales assistant in Brent Cross
on 29 August 2020
Good work place
Decent workplace Became stressful after a while Fast pace Worked with a lot of people so gained a lot of experience Pay started off low for 17 yr olds but got higher
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Questions and answers

People have asked 41 questions about working at Mothercare. See the answers, explore popular topics and discover unique insights from Mothercare employees.

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Interview insights

Insights from 236 Indeed users who have interviewed with Mothercare within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two

Interview questions

Customer service questions and solutions on customer complaints also asked about team player.

Shared on 3 February 2020

Various standard customer service oriented questions

Shared on 21 August 2018

It depends on the role that you are selected at

Shared on 17 April 2018
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