MSC Cruises
3.8 out of 5 stars.
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MSC Cruises Careers and Employment

About the company

  • CEO
    Gianni Onorato
    78%
    approve of Gianni Onorato's performance
  • Founded
    1988
  • Company size
    more than 10,000
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    Eugène-Pittard, 40 1206 Geneva (Switzerland)
  • Link
    MSC Cruises website
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Jobs

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Customer Service

4 jobs

Rating overview

Rating is calculated based on 427 reviews and is evolving.

2.4420192.2020201.0020211.002022

Reviews

Contact Centre Agent in Uxbridge
on 20 January 2020
mixted emotions
mixted emotions about this place some people are very nice and kind management is a bit too arrogant nice office plenty of tea/coffee available as well as fruits
Contact Centre Agent in Uxbridge, Greater London
on 27 February 2022
Don’t bother. Stressful job
Do not work for this place. The most stressful job ever. Management team do not look after you and do not know what they are doing. Looked down by other teams in contact centre. You will always be in trouble because you are just a contact centre agent, easy to blame. The training when starting is awful and does not help at all. No benefits to the job apart from free tea in the staff room.
Customer service executive in Uxbridge
on 18 June 2021
It’s not worth it
Management need changing they never ever take accountability for anything instead they love to blame and shame people it’s an awful place people run for the hills mate run for the hills !!!!
Contact Centre Agent in Uxbridge, Greater London
on 18 June 2020
Competative and stressful
The MD is always talking about Royal Carribean Cruises as if he fears competition. Training is given before the commencement of the job. Favouritism exists. Can be very stressful and challenging. The management at the Contact Center needs to be changed
Photographer in Fantasia
on 4 April 2020
Overall needs to improve
Organization of photo dept is waste of time, not around efficiency and sales, but about time consuming. Push strategy is working only to certain level.

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Questions and answers

People have asked 16 questions about working at MSC Cruises. See the answers, explore popular topics and discover unique insights from MSC Cruises employees.

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Interview insights

Insights from 36 Indeed users who have interviewed with MSC Cruises within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

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