MSI Group Ltd
3.8 out of 5 stars.
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MSI Group Ltd Employee Reviews

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Lovely reactive staff who genuinely care about you as a person. Freelance medical write CERs for a 3rd party. Managed by MSI Always free to chat which is good as remote working
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Management lazy no clue of there own job. Certain staff under valued no pay rise, no flexibility, HR is very one sided, no reward no bonus, no training
Pros
Some good people
Cons
Long hours no flexibility no pay rise poor management
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got to learn alot about different mental health problems and challenges that people face and also enjoyed it because i got to travel with my job. my manger was supportive throughout
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The registration procedure was fast and easy. Company paid my Moving and Handling and Life Support trainings. They promised me lots of jobs but got shifts only out of London eg. Tonbridge,Sevenoaks,Edenbridge and the company didn't pay back travel cost.
Pros
Very kind and polite staffs
Cons
Not enough shifts
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Lovely company to work for, everyone friendly and welcoming. Directors and ceo always willing to talk to you and help out. One big family. Monthly incentives for sale consultants and yearly (holidays) but no incentives for back office staff.
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Excellent, fun place to work with plenty of earning potential and opportunities to advance your career. Continuous support from management and colleagues alike.
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With updated mandatory trainings (PMVA), etc, I am confident and competent as an agency worker at mental rehabilitation facilities. Workplace culture is a third party representation and I learnt that keeping friendship (team work) is relevant to ensure that interests of both parties being represented are protected. Quality communication with colleagues, helps to keep tab on management goals. MSI, cares so much for quality service from employees for high appraisal from the industry. Therefore, making employees comfortable becomes fun working for them. Management is sensitive to employees concerns and therefore are supportive with information and training to remain industry compliant. Their timely remuneration motivates. The hardest part of the job is the ability to move-on with racial sensitive clients. Though over-time, all inclusive communication approach and plan is applied to get going. The enjoyable part of the job is that I gained multi-cultural exposure which improves my communication and relationship skills considering Geert Hofstede culture.
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Msi are by far one of the best companies i have worked i worked out of office in birmingham which has been closed which is such a shame as it could have gone places great people to work for very friendly and made to feel like part of team
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MSI take care of their staff and the offices are the best i have seen. I enjoyed working their and wish them the best of luck
Pros
good office
Cons
long hours and high KPI's
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I was hired at MSI during the restructuration of the company. I was left to learn on the spot and the management was not great . Again I was directly dealing with the the NHS and other government bodies.
Pros
locationwise
Cons
Poor management
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