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What advice would you give the CEO of mydentist about how to improve it?

29 answers

  • Put people before profits. Offer better wages to attract a higher caliber of managers and staff.

  • Stop ignoring the NHS targets during the pandemic and making them your own. There is too much foot traffic going in and out of practices making the spread of covid a high risk in the workplace. You’re working your dentists, nurses and receptionists to breaking point and honestly making everyone want to quit.

  • I wonder if the CEO is aware of the questionable ethics of his management staff

  • Look after the staff better. Ridiculous how the company now is wanting to open 8am-8pm and enforce the hours on staff esp in the current pandemic situation. All just to make more money. No point in CEO asking how we like our jobs when we are constantly bullied by the area manager

  • All dentists are talking about how CEO and head managers have made money during pandemic off the dentists by not paying the nhs dentists properly- smaller practices have paid their teams correctly; but My Dentist ripping them off. This business and CEO too close to the CDO so nothing getting sorted

  • Related questions (more answers below):

  • You need to ensure all staff have enough ppe to work safely, I'm not sure reusing ppe and constantly running out is a professional way to work, it makes staff feel anxious about coming to work and does not give staff have any confidence in the company

  • The CEO has been very informant during the COVID19 pandemic with regular updates, it is a shame that many other people from head office don't have the same high spirit and work ethic to help run smooth practices.

  • Employ nurses for hygienists and include them in the team. We are left on our own most of the time with no help.

  • Pay for dental nurses to go up.

  • Stop the bullying and demoralising emails daily to reception or asking PMs to pass on daily reports about our so called failures regarding targets. Even if we hit 2 targets out of 3 the fact that we didn’t hit one is all that’s mentioned. Makes you wonder what’s the point.

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