Happiness score is 49 out of 100
2.6 out of 5 stars.
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MyDentist Employee Reviews

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United Kingdom29 reviews

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2.6Work-life balance

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Not very good

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Stressful, demanding. Getting shouted at by patients for mistakes that aren't your fault. No support, just leave you to do everything until you drown
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Not great

Terrible place to work , very unprofessional , lack of care for their staff, nothing good to tell about this company, just interested in money.They promise you to upgrade professionally but you never get offered this , only if is convenient for them.
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Insights into MyDentist

Based on 139 survey responses
Areas for improvement
  • Sense of belonging
  • Energising work tasks
  • Overall satisfaction

Nice place to work. Good training and support from management

Long working hours.4 working days :)Good training, nice staff, amazing supportive management, fair teamworking, nice pay rate.I would recommend this company
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Super friendly staff, fun but professional atmosphere

Worked for my dentist for 15 years. I have nothing negative to say about the practice that I worked in. Only left due to relocation. Would go back one day!


Career progression, good work life balance, lovely colleagues.


Weekend shifts
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Absolutely zero care regarding childcare/sickness issues.Underpaid and overworked.The dentists are rude and entitled. They speak to the nurses in the most appalling manner. Promised to be reimbursed regarding vaccines and never received a penny. 10/10 would not recommend.




Rude dentists. Underpaid.
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more of a business then healthcare

my experience at my dentist wasn’t off to a good start, got passed from one location to another before starting. the terms agreed weren’t kept, sending staff to over practices almost weekly. expected to cover but with no dentist seemd to only care about the business side rather than patient carei would not recommend


Wage, progression


travel, poor staff morale
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No organisation or progression prospects

Working for a co.pany for over 20 years there is no progression just expected to do the work and show new management what to do. No payrise in 10 years


Good team work


Poor pay and no progression only if face fits
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Stressful environment no respect

You will have no help from management. When higher management come in they don’t acknowledge you. Also very unorganised and no holiday given to you. I have never worked in such a disrespectful environment.
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Awful company, only focus is figures and numbers

Since I’ve been in this job we’ve had 3 practice managers, none of which have a clue what they’re doing. There’s No support at all and on top of absolutely no staff (4 nurses to a 7 surgery practice) we’re expected to run a round like headless chickens all day I’ve have no time for training, I got chucked into surgery pretty much as soon as I got my jabs and was expected to perform to the high standard even though I had absolutely no prior experience to nursing The pay is shocking considering the nurses are basically between 2 full time working dentists and hygienists which makes us run into lunch. ( overtime is never authorised) Instead of getting and looking into getting new nurses for the nurse shortages our PM employed a new dentist and hygenist and that in its self just shows they care more about private revenue and figures than their nurses and staffs wellbeing and mental healthAwful place, Awful management and awful company.
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just dont

company switched to different practice. left with no job security found this to be awful company practice. everyone was nice besides the one dentist i worked with who was awful and could not change to work with a different dentist




everything else
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Not a nice place to work

Terrible place to work , very unprofessional , lack of care for their staff, nothing good to tell about this company, just interested in money. They promise you to upgrade professionally but you never get offered this , only if is convenient for them.




Poor management low pay rates
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Worst place I have ever worked

Avoid, avoid, avoid!Unless you are desperate don’t work for MyDentist. They treat staff like they are disposable commodities. All about chasing targets and profit. Standards are low, they are recruiting dentists with interests rather than specialists in order to pay less. Always short staffed and lack of resources yet they are pushing for ridiculous targets and only value dentists who can earn the most. Other skills (included specialist qualifications) not valued. Never again!
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The amount of work they want for pay in comparison to industry standards is appalling

If your new to dentistry and need somewhere to learn the ropes MyDentist is a big enough to do that and then leave and get the pay you actually deserve.As a treatment co-ordinator the team had a sales target over the 1 million mark in private revenue for just a team of two people. For exceeding that your not taking more than £2000 a year in a bonuses which is poor and a hourly rate of £12 per hour. For the amount of constant hounding, meetings, reviews and pressure your under it’s not worth the pay unless you want your foot in the door into dentistry My advice: if your experienced in dentistry or treatment co-ordinating go elsewhere. If your new to the role, take the role, learn and leave
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I don’t hate it

Fast paced environment but all staff are really helpful and just a nice atmosphere. Never really had any problems and management always very helpful if you need anything .
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Happy in my job

I love the practice I work in. I feel supported on a daily basis. I feel respected and trusted to do my job. I have been a dental nurse for many years and mydentist have always given me security in my job role. The support they gave us through the pandemic was second to none. There have also been a lot of positive movements within mydentist. Although I do feel the pay could be better - as there is a competitive market for nurses at the moment. But I love my job and love coming to work.


Supportive, Free CPD, Indemnity and GDC registration, Career progression, experienced and supportive managers, state of the art equipment.


Pay could be better, Expanding Hours as a business
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It’s an okay place

Decent place to work, pay is good , good team. Had my own dentist to work with , peaceful and relaxed Decent place to work, pay is good , good team to be part of
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Great team

The nurses at my practice get along well. There is a team spirit. Surgeries can get very busy. Some equipment dated. Reception is a challenge. Working hours is reasonable
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Could be better managed

Very enjoyable job full of job satisfaction great colleagues and terrific learning experience through my academy on line learning modules different subjects pertaining to the job helps if you never came from dental background


Mostly wishing commute distance


Poorly managed
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Not the culture to thrive in

Some great career advancement of your face fits however if it doesn’t….. You get to work with some great people in an ever changing environment but you are micro managed at a detriment to your personal well-being. Unprofessional in a lot of ways and an environment of embarrassment and humiliation masked in a culture of holding people responsible to helping them develop.No performance reviews, appraisals or development plans for yourself as expected by the business or CQC. Great company of you have a strong stomach. Terrible if you need strong leadership and the ability to grow.Do yourself a favour and stay in retail.
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Very busy and pressured role

I really enjoyed working at Mydentist however I didn't enjoy training over staff members who started after me but were getting paid more, I also didn't enjoy lack of appreciation when staff shortages were a consistent problem which led to alot of pressure on the remaining staff.Lack of support from area managers and corporate who didn't out anything into place to help the pressures the practice were under. I left in 2020, I hope it has got better but I very much doubt it.
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Worst work place

Very toxic corporate environment Not about patient care only about targets and numbers!! More profit!! No prevention and advice to patients Incorrect diagnosis
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Overall rating

Based on 29 reviews

Ratings by category

2.6 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.2 out of 5 stars for Management
2.6 out of 5 stars for Culture

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