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National Express
2.9 out of 5 stars.
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National Express Careers and Employment

Work happiness

Scores based on about 32 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Can people generally avoid feeling stressed at work?
Do people feel they are achieving most of their goals at work?

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    £1bn to £5bn
  • Industry
    Transportation & Logistics


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Information Design & Documentation

4 jobs


Salary estimated from 501 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 550 reviews and is evolving.


Driver in Stansted Airport
on 16 May 2021
Stress and no recognise structure
You are just a number yes you get a uniform and good training and you were paid for CPC. But if you like your weekends for get it as normally four days on and two days off .
Cleaner (part-time) in Birmingham, West Midlands
on 13 June 2021
Not a good place
If I could give this job zero stars I would please everyone don’t apply for this job.Your just a number at this workplace there is no care or respect for u no matter how much u do unless u get on great with the managers or people who are close with the managers not to mention everyone’s family members cuz it’s a family bussiness.Just don’t bother honestly place is just full of gossip Aswell if I could say more I would!!!!
Bus driver in Wolverhampton, West Midlands
on 18 May 2021
Rubbish to work for
If the face fits it’s a good job but if your outspoken and not one for creeping round management then don’t bother. Drivers get loads of abuse with no help off anyone. No sign of inspectors on buses. Always take on drivers because so many leave.
Assistant Operations Manager in Cranford
on 4 May 2021
Not a very nice place to work
Really not a very place to work , treated like third class citizens, I achievable targets , will sell you down the river at the first instance. AVOID!!!!
Driver in Birmingham, West Midlands
on 29 April 2021
Travelling time rota shifts
Here is the catch... Joining you have to quit your job because taking the driver training, if you fail the test you get 2 attempts, (official dvla test) you are left without a job... so no pressure Plus the 2 year bonding agreement this is were the alarm bells should be ringing because that's a long time to have a agreement if you don't like the job, why so long? Rubbish duties they will slowly make there investments back from you, and 2 years of no pay rise. Promise of a rota, you have to wait for the other drivers to change or come off current rota's.. could be months up to a year. the contracts currently are far far worse then the older drivers so you work harder longer for less. (Example older contracts only work 5 hours on a Sunday for a full day's pay were as you will work 9 hours (average) plus travel to the change over point, but you're payed 7.38 hours. It works out roughly 1 full weekend off a month so you can't plan a home life, especially if you have kids or activities after work. and they give you set days to have your holiday and will make you stick to that if they have too... As for the driving I enjoyed the driving part it's pretty easy, the public are pretty polite crazy right!! I enjoyed the training and the trainers. But far too many other things going on such as scheduling, and favourism, and why you need to join the union to save yourself from any unnecessary telling offs... all in all the new drivers don't stay once the penny drops, if your face fits it fits I guess and it will be the same old faces in the depo, because they have the good contracts... and get payed a lot more then you for doing the exact same job, it's not about being resentful or jealous it's about knowing the knowledge of how the company works, use the experience if your interested in driving a large vehicle I would suggest getting a C license instead.

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Questions and answers

People have asked 57 questions about working at National Express. See the answers, explore popular topics and discover unique insights from National Express employees.

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Interview insights

Insights from 205 Indeed users who have interviewed with National Express within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

They want safe drivers perfect driver old mans head young man's body if you are interested do your research on company also study for CPC and hazard perception from my experience 80% of the public are nice people you do get some people that can be trouble. My advice don't take the job personal . And drive safe .

Shared on 18 November 2019

Can you work till you drop so we can sweep you up and bin you

Shared on 6 October 2018

Are you mad

Shared on 11 June 2018