National Express
Work wellbeing score is 63 out of 100
3.0 out of 5 stars.
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Customer Service Representative hourly salaries in England at National Express

Job Title
Customer Service Representative85 salaries
Average salary
£11.86 per hour
Above national average
Average £11.86
Low £6.65
High £17.90

Salary estimated from 85 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 08 September 2023

Compare all Customer Service Representative salaries in England

Reviews for Customer Service Representative at National Express

It’s okay

The company itself is good but sometimes it can be management. If you do one of the smallest mistakes and they don’t like you, they can easily put you on a warning or a disciplinary without hearing your side.The money is good for what you do but sometimes it’s not worth it.
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Not much job progression, ok for the most part but can get very hectic at times. Long hours on your feet all day with not much places to sit down. Agressive passengers!
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Long hours

Long hours few breaks pay not that good 11.5 hour shifts one official 40min break staff facilities poor , demanding work and physically and mentally tiring Difficult hiring and retaining staff on the job training which can be pretty limited


Long hours
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How much does a Customer Service Representative make at National Express in England?

Average National Express Customer Service Representative hourly pay in England is approximately £11.86, which is 24% above the national average.

Salary information comes from 320 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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