Average salary
£11.86 per hour24%
Above national average
Average £11.86
Low £6.65
High £17.90
Salary estimated from 85 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: 08 September 2023
Compare all Customer Service Representative salaries in England
Reviews for Customer Service Representative at National Express
It’s okay
Customer Service Advisor (Current Employee) - Stratford, Greater London - 16 July 2023
The company itself is good but sometimes it can be management. If you do one of the smallest mistakes and they don’t like you, they can easily put you on a warning or a disciplinary without hearing your side.The money is good for what you do but sometimes it’s not worth it.
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Hmmm
Customer Service Advisor (Current Employee) - UK - 7 June 2023
Not much job progression, ok for the most part but can get very hectic at times. Long hours on your feet all day with not much places to sit down. Agressive passengers!
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Long hours
Customer Service Advisor (Current Employee) - London / Gatwick Airport - 15 May 2023
Long hours few breaks pay not that good 11.5 hour shifts one official 40min break staff facilities poor , demanding work and physically and mentally tiring Difficult hiring and retaining staff on the job training which can be pretty limited
Cons
Long hours
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