National Grid Electricity Distribution
Work wellbeing score is 65 out of 100
4.4 out of 5 stars.
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National Grid Electricity Distribution Employee Reviews

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United Kingdom49 reviews

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4.2Work-life balance

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Found 49 reviews matching the searchSee all 51 reviews

Rewarding, but they play the numbers game,as it is about being at the top in the tables game.

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If you’re face fits, you’re welcome, if not very hard work, with no back up.The training is very good and the instructors are the best in the country (world leaders) the information given is the best you can get.


Pay day
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Demotivating work environment

Unfortunately due to poor management the records team is not the best environment to work in. The work isn't structured correctly, coordinators/team leads are not given enough support. When the manager does show up she treats the staff poorly. Asking employees to hold her bag, fetch things and overall just had a very demotivating demeanor.
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Insights into National Grid Electricity Distribution

Based on 22 survey responses
What people like
  • Ability to learn new things
  • Clear sense of purpose
  • Fair pay for job
Areas for improvement
  • Support from manager
  • Energising work tasks
  • Trust in colleagues

Get your money and run!

The main reason why people stay in this job is because of the excellent pay! Now you need to.ask why? The hours are long and unsociable. Lots of late nights and weekends ( no matter what they say) Practically impossible to book a holiday, so you end up exhausted! Management are something else. There are a few gems, the rest need to take a Management course. You are treated like children. The upside is your work colleagues are brilliant. They'll keep you sane.The job consists of taking emergency electrical phone calls. Power cuts, meters run out of money, cut through power cables etc. Its very stressful and there's no room for error! The customer is always right! 🙄Even though it's not stated. When there's storms etc you're expected to work on. Overtime rates are insane! You've basically sold your soul! Hopefully now National Grid have taken over it'll improve. Take my advice..Take the money then run!


Good pay


Long unsociable hours, impossible to book holidays
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Great place

Great place to work, management very experienced. No stress environment with great pay and benefits I recommend anyone to try and work there I wish I haven’t left?


Pay and benefits


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Not worth it

Great pay and if you can deal with shift hours then well worth it. Can be difficult to book holidays and teh company is pretty antiquated but may change now National Grid has taken over.


Good pay


Difficult to book holiday
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stress and bully boy management

should be a good company to work for, but there is a put up and shut up mentality, if you can think for yourself you will struggle, working here will lead to bad mental health
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Very good company

Job for life, fun and management great they put trust in you and the benefits are excellent. Excellent package within the company and offer full time sick pay with good holidays!
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No day the same

Different job day to day. Great work place. Long hours. But paid well. If your willing to work hard. You’ll benefit. Great benefits and great overtime rates.
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Productive ,but safety comes first every time

Good place to work with good job security,good pension oppotunities.Chances for promotion are good if you work hard for it.Depending on job title,but on the tools many long extended days,also be prepared to travel long milage for job location & job training.Big brother watching you all the time with trackers on all vehicles.


Free xmas party Free safety party (if no accidents in 12 month)


Mostly long hrs( extended days)
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Great place to work

If you have to go to work then this is probably the best place to go. Great comoradery between workmates. Tough & Challenging work but well compensated.
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Good place to work

I am currently a temp at WPD but looking to be become permanent, its very flexible and a nice environment to work , i am part time but can pick up extra when i need to
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Professional, friendly place to work

The teams are all friendly and the atmosphere is happy. You really get looked after as an employee. Salary is good, flexi time is available. There is parking,
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Fun place to work

A nice atmosphere in the work place, friendly staff, on site car park, good location. A large working office open plan, on site 24 hour security, plenty of staff and people on site.


Kitchen on site


No flexible working
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Excellent company to work for

Great company to work for. Friendly motivated staff and great managment creating a positive working environment. Excellent salary and pensions scheme.
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Good company to work for

Good company but gradually being changed from above with more paperwork, less time for jobs, more scrutiny and less trust towards employees. But still a good company to work for just not as good as previously
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Great company

Good environment Well paid Proffessional Great structure Up to date systems Understanding Various routes Facilities Secure parking Flexible hours and flex days
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Productive Work Place

Brilliant Employer, Fair and Great Team Atmosphere. Excellent training provided on various computer systems. Kept up to date with company policy and company news.


Great communication and atmosphere


No room for advancement
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Productive and Hard working

My time at western power distribution gave me a great insight to the electrical field. the company has amazing training facilities for all levels of abilities. it is a great company to work for and id recommend them to anyone.
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Productive and fun workplace

• Scanning, answering the phone and welcoming clients – first point of contact • Organising word processing letters/documents • Updating of database to book new appointments, managing databases and filing systems • Cleaning, photocopying, shredding, dealing with post • Managing general administration • Taking deliveries • Booking meeting rooms and organising diaries • Working to deadlines • Organising training courses at the training centre • Booking and arranging travel, transport and accommodation • Creating invoices and purchase orders • Liaising with staff, suppliers and clients


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Productive work place environment

A typical work day is truly fulfilling. I get requests for the calculation of protection settings and or development of relay configuration files to be installed in Numerical relays. I handle this professionally with the highest level of quality of work.
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Lovely place

great place to work good start in the morning at the office waiting to get called out to a job they supply all need equipment, good working with nice people.
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Overall rating

Based on 51 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.6 out of 5 stars for Salary/Benefits
4.1 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture

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