National Highways
Happiness score is 51 out of 100
3.4 out of 5 stars.
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National Highways Employee Reviews

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Location
United Kingdom114 reviews

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3.3Work-life balance

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Progression poor

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Very little chances of progression, potentially long hours on some days and quiet on other days. Understaffed for sure, try to put as many resources across projects as possible.

Pros

Corporate

Cons

Long hours, Understaffed
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Na

No real opportunity for advancement. Shift pattern at the time wasn’t fantastic.People there were nice to work with.Pay should have been slightly more
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Poor culture, issues are left unresolved.

Poor senior leadership and HR being the worst of a company I’ve experienced. Loosing peoples personal details, not paying correctly. Inability to resolve issues due to not wanting to make decisions. This breeds a poor attitude culture of people who can get away with what they like. Lowest paid high speed / motorway workers. Understaffed. High pressure.
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.Good WorkPlace

Excellent way back into work for people returning to the workplace - great opportunities for young graduates as future projects will allow them to develop
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interesting place

8 hour day with an hour Break,thats if they arnt short of staff so no break!training was poor,Mangement was poormentoring was poorshort of staffno breakyou work 6 days on which is challenging because your last working day sometimes went in to your day off, so when the company says 6 on 3 off,thats not really the truth. So if your 6th day and you do a night shift and you finish at 6am on your day off!! i would give it a no star for the review if there was a option

Pros

free coffee

Cons

6 days on
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Catching up

This could be the greatest work place in the world. But can be slow and draining, with a bully bit mentality! There is good progress in some areas, but HR is in trouble with its diversity issues within the business.

Pros

Travel arrangements

Cons

Long hours and inexperienced project team
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Great place to work

Great team to work with and love my time within highways. Always fully supportive of career development and constant praise from team leaders. If you are thinking of applying just do it best place ever

Pros

Great atmosphere
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very good company to work for

its a busy and demanding job role but can be very rewarding supported by a government owned company with great benefits such as discounts and a good reward scheme recognising valued work

Pros

interesting work
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Bullying culture

Shifts are around the clock as with most emergency services. You really do have to beg and grovel to get any annual leave whatsoever.There is a terrible bullying culture in place from the line managers upwards. There is always a critical staff shortage and it’s time somebody looked into the rapid staff turnover and the reasons for it.Couldn’t wait to leave there and it was the worst job I’ve ever had.

Pros

Parking

Cons

Everything else
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Loved working here

Great people. Great projects. Great locations. One of the best places I have worked. Can't really say much more here. Have the balance right and was a pleasure to work here

Pros

Flexible working hours. Great people. Supportive culture

Cons

Living away from home most of the time
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Traffic officer

The job itself is good also satisfying and can be difficult at times also sometimes traumatic as we deal with an array of circumstances from debris to accidents, lane closures to serious incidents involving the use of other agencies .24hr 7 day a week 6 shifts on 3 shifts off

Pros

Pay is good for what you do

Cons

Managers are only helpful when it benefits them
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Official response from National Highways

26 May 2021
Thank you for your review. We’re sorry to hear that you haven’t always felt fully supported. If you are experiencing issues, we recommend contacting your line manager in the first instance. Alternatively, you can always contact HR in confidence to discuss any issues.

Poor direction

Poor. No development strategy, no investment in talent. Non technical. Project management and KPI focus. Poor ethics regarding team and graduate development.

Pros

None

Cons

Too long a list
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Official response from National Highways

14 December 2020
We’re sorry to hear you didn’t have the best experience with us. The development of our colleagues is a priority for us and part of this involves taking the time to read and digest these reviews. Thank you for taking the time to leave us a review.

Great people to work with

One of the nicest places to work. Lots to do and constantly changing environment. Many parallel activities. Good staff engagement. Excellent working environment.

Pros

People were great and open to suggestions

Cons

Young and inexperienced management team
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If your face fits you can get away with anything

I was press ganged into this organisation then bullied out by a vindictive line manager and his cohorts. This, however was not before I witnessed staff having driven to Nottingham from Birmingham do a few minutes of work then leave presumably to go home early, with the cabal doing likewise.

Pros

Great if your face fits

Cons

You will be mistreated if you do not fit in
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Official response from National Highways

15 September 2020
We’re very sorry to hear that you had this experience with us. This is not the kind of work environment we promote at all and we take accusations of bullying very seriously. Thank you for brining it to our attention.If any current employees have experienced similar issues, we recommend contacting your line manager in the first instance. Alternatively, you can contact HR in confidence to discuss this.

underpaid and understaffed

Control Room Traffice Officers.... So short staffed that holidays are non existant... Management if ok IF your face fits.. Understaffed by 50 percent..the Shifts are BRUTAL and change so often you just want to sleep..Handover add 45 minutes to each day.. WINDOWS 7

Pros

Parking...

Cons

Hours Pay Conditions Equipment and lack of Holiday
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Official response from National Highways

15 September 2020
Sorry to hear that you’re not having a good experience with us. As employers who promote a healthy work/life balance, this is disappointing to hear and not the kind of work environment we support. If you have any immediate concerns with your conditions or management, you can contact HR in confidence to discuss this. We hope this situation improves for you soon.

good

nice place to work good training nice people good location good salary nice office helpful training good progressions flexible working hours good pension
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Official response from National Highways

15 September 2020
Thank you for your review. It’s great to hear that you’re enjoying so many aspects of your work at Highways England.

A high speed road & motorway environment

You need the training & experience to work in a very fast traffic work area the only thing between you & the traffic is cones you need to watch out for each other at all times & be professional in all your work .ps but I loved my job great lads too work with .
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Official response from National Highways

15 September 2020
Thank you for your review. Keeping our roads and colleagues safe is absolutely paramount for us. We’re glad you enjoyed your time with Highways England so much.

Job security good work colleagues overall not a bad place to work

Good conditions, own boss, no 2 days are the same reasonable benefits there was also reasonable training shift work includes early late and night shift
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Health and safety is diabolical

When run by carillon it was a fantastic place to work now it is run by college drop outs who haven't got a clue and run it to the ground with loads 😑 fhaci handers and corruption
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Government owned organisation

Highways England staff have a wide range of expertise and skills and come from all parts of the community. As a member of Highways England you will be collaborating closely with our partners across the supply chain to help carry out a challenging programme of work
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Official response from National Highways

15 September 2020
Thank you for your review. We're glad you're enjoying your time with us.

Planner

Highways England is a good place to work and fun with awesome team qualities in a vibrant office environment. Management are approachable and great to work with. However there is to much red tape in HE, and you only get to keep your job if you know someone who can pull strings otherwise your not so lucky,
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Official response from National Highways

15 September 2020
Thank you for your positive review, we’re glad you enjoyed your time with us so much. We aim to provide a fair experience for everyone who works at Highways England, not matter their role or department, so we’re taking comments like yours on board.

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Overall rating

Based on 116 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.2 out of 5 stars for Culture

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