National Trust Careers and Employment

A disappointing work experience by the time I left. Poor communication within the team and very little to no opportunity for professional development, mainly due to extreme levels of micromanagement. The building is incredible and my colleagues, in the same role, were amazing.

Membership and Visitor Welcome Assistant in Tredegar house

on 9 April 2021

Best job I’ve ever had

I loved my time at the National Trust. It was more like a family. I never dreaded going in. And each day brought new learning and fun. It was honestly my favourite job. And I would love to work for them again. The reason I left was moving away with family.

Membership and Visitor Welcome Assistant in Bangor, Gwynedd

on 16 February 2021

Great workplace and work culture

Worked last year as part of the seasonal team, in what ended up being a very strange year! Given all that happened, I can't commend The Trust enough for how they dealt with the crisis- we were furloughed, we were consistently kept in the loop via email, we felt involved and part of the team despite being newbies on a seasonal contract. My job role changed dramatically when the site reopened in July; it was still a people-facing role but without the membership sales aspect, and it was hard to provide the usual level of customer service tailored for each customer with all of the restrictions in place. Sometimes it could be a little unstimulating as a result of the site being much quieter than it usually would be (this was mostly due to the bookings-only policy), and that is honestly my only criticism of my time there, which was beyond The Trust's control. Really great managers, excellent colleagues, and just a good feeling working somewhere of such historic interest- I loved talking to visitors about the site, it didn't feel like work most of the time! I'm now in a frontline-worker role, which provides more security and consistent hours, but one day when life returns to normal I would love to work for The Trust again. Highly recommend.

Assistant Gardener in Devon

on 14 February 2021

Poor

Negative, unsupportive management. Stressed, distant staff. Underpaid co workers, unfair distribution of tasks, very poor training opportunities, over reliance on red tape and health and saftey protocols.Incredibly institutional.Boring, stale environment.Two faced.

Administration Assistant in East of England

on 9 February 2021

Colleagues very friendly

Very friendly colleagues and job that had a sense of purpose and pride. Lovely place to work in general. People friendly environment. Miss working there.

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Interview insights

Insights from 224 Indeed users who have interviewed with National Trust within the last 5 years.

Favourable experience

Interview is average

Process takes about a day or two

Interview questions

Mostly concerning your pulling power at the weekend (it’s a bit sad really)

Shared on 31 August 2019

People skills

Shared on 17 February 2019

Roughly around sustainability and conservation

Shared on 23 November 2018

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