National Trust
Happiness score is 63 out of 100
3.9 out of 5 stars.
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National Trust Careers and Employment

About the company

  • Founded
    1895
  • Company size
    more than 10,000
  • Revenue
    £100m to £500m
  • Industry
    Non-profit & NGO
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Jobs

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Food Preparation & Service

73 jobs

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Salaries

Salary estimated from 2.2K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Surveyor
£33,394 per year
Project Manager
£38,526 per year
Partnership Manager
£40,189 per year
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Rating overview

Rating is calculated based on 514 reviews and is evolving.

4.0220173.9620183.3820193.8820204.002021

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Work-life balance

Reviews

Collections Care Assistant in Lacock, Wiltshire
on 27 March 2021
Interesting building and collection with varied work
A disappointing work experience by the time I left. Poor communication within the team and very little to no opportunity for professional development, mainly due to extreme levels of micromanagement. The building is incredible and my colleagues, in the same role, were amazing.
Membership and Visitor Welcome Assistant in Tredegar house
on 9 April 2021
Best job I’ve ever had
I loved my time at the National Trust. It was more like a family. I never dreaded going in. And each day brought new learning and fun. It was honestly my favourite job. And I would love to work for them again. The reason I left was moving away with family.
Membership and Visitor Welcome Assistant in Bangor, Gwynedd
on 16 February 2021
Great workplace and work culture
Worked last year as part of the seasonal team, in what ended up being a very strange year! Given all that happened, I can't commend The Trust enough for how they dealt with the crisis- we were furloughed, we were consistently kept in the loop via email, we felt involved and part of the team despite being newbies on a seasonal contract. My job role changed dramatically when the site reopened in July; it was still a people-facing role but without the membership sales aspect, and it was hard to provide the usual level of customer service tailored for each customer with all of the restrictions in place. Sometimes it could be a little unstimulating as a result of the site being much quieter than it usually would be (this was mostly due to the bookings-only policy), and that is honestly my only criticism of my time there, which was beyond The Trust's control. Really great managers, excellent colleagues, and just a good feeling working somewhere of such historic interest- I loved talking to visitors about the site, it didn't feel like work most of the time! I'm now in a frontline-worker role, which provides more security and consistent hours, but one day when life returns to normal I would love to work for The Trust again. Highly recommend.
Assistant Gardener in Devon
on 14 February 2021
Poor
Negative, unsupportive management. Stressed, distant staff. Underpaid co workers, unfair distribution of tasks, very poor training opportunities, over reliance on red tape and health and saftey protocols.Incredibly institutional.Boring, stale environment.Two faced.
Administration Assistant in East of England
on 9 February 2021
Colleagues very friendly
Very friendly colleagues and job that had a sense of purpose and pride. Lovely place to work in general. People friendly environment. Miss working there.
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Questions and answers

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Interview insights

Insights from 223 Indeed users who have interviewed with National Trust within the last 5 years.

Favourable experience
Interview is average
Process takes about a day or two
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