Nationwide Building Society
Work wellbeing score is 67 out of 100
3.7 out of 5 stars.
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Nationwide Building Society Careers and Employment

Work wellbeing

Results based on 242 responses to Indeed's work wellbeing survey.
Work wellbeing score is Average, 67 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Average

Purpose

How meaningful people find their work
Above average

Satisfaction

How content people feel with the way things are at work
Average

Stress-free

How manageable people find their work stress
Average

About the company

  • CEO
    Debbie Crosbie
    78%
    approve of Debbie Crosbie's performance
  • Founded
    1846
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Finance
  • Headquarters
    Nationwide Building Socie...
  • Link
    Nationwide Building Society website

At Nationwide, we’re different from other financial services providers.

Why? Because we’re a building society. That means, unlike banks, we’re owned by our members.

We’re here to help them make the most of their money so they can achieve what they want in life.

And we do that by bringing them together, because together we can achieve things we can’t achieve alone.

When you work here, you’re part of that collective. Part of an organisation that’s dedicated to its members.

And we ask our colleag...

At Nationwide, we’re different from other financial services providers.

Why? Because we’re a building society. That means, unlike banks, we’re owned by our members.

We’re here to help them make the most of their money so they can achieve what they want in life.

And we do that by bringing them together, because together we can achieve things we can’t achieve alone.

When you work here, you’re part of that collective. Part of an organisation that’s dedicated to its members.

And we ask our colleagues to always remember that. To keep redefining what membership means to our

own generation and the next. We ask you to work hard to preserve who we are, where we’ve come from

and what we stand for. And we ask you to bring out the best in each other, to create a place where our

own differences are treasured, so we can do our very best for our members.

Together, we are building a stronger, kinder and greener society for our members’ mutual benefit

and the mutual good of all; with mutual respect.

Learn more

Jobs

Browse jobs by job title

Member Services Representative

35 jobs

Salaries

Salary estimated from 7.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 931 reviews and is evolving.

3.67 out of 5 stars.20193.47 out of 5 stars.20203.02 out of 5 stars.20213.57 out of 5 stars.20223.38 out of 5 stars.2023

Reviews

Member Representative in Islington, Greater London
on 30 May 2023
Productive, good environment to learn and grow
Good place to start a career, good training provided and always had management that were most of the time willing to help. Friendly atmosphere. Hardest part about the job is the customers, very wide range of different types of customer so getting used to that can be a challenge but rewarding when you see you can help.
Administrator in Remote
on 31 May 2023
Friendly helpful team mates
Supportive management team and their downline. Relativly stress free working from home. All equipment provided by nationwide 😊😊very thorough training process but great support from trainer and senior leaders
Administrator in Remote
on 31 May 2023
Never get made permanent
There’s people there that have been temporary for many years never being made permanent.They give no warning when letting you go hence why they keep everyone temporary
Administrator in Swindon, Wiltshire
on 31 May 2023
Hire and fire policy!
They hire a lot of people on contract basis and can fire you with immediate notice of one week's time without even giving proper explanation why they're doing so. When there's no work they don't care about your productivity. Even if its better than the other employees you're targeted if you're not pally with your Manager. The only good things I noticed while working over here was flexibility in wo...
Resourcing Consultant in Swindon, Wiltshire
on 28 May 2023
Absolute fantastic place to work
Great people and great culture and loads of support from management. Room to grow within your role and flexibility to work how you want to. Great place to work

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Questions and answers

People have asked 79 questions about working at Nationwide Building Society. See the answers, explore popular topics and discover unique insights from Nationwide Building Society employees.

See questions about:

  • Interviews
  • Salaries
  • Benefits
  • Working Hours
  • Hiring Process
  • Working Culture
  • Working Environment
  • Dress Code
  • Promotion
  • Work from Home
  • Background Check
  • CEO
  • Part Time Jobs
  • Shifts
  • Company Future

Interview insights

Insights from 802 Indeed users who have interviewed with Nationwide Building Society within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

Three situational competency questions, and three scenarios with answers to come from one of three choices

Three situational competency q...

Shared on 28 February 2023

Tell me about a time.....type scenarios (yawn!!)

Tell me about a time.....type ...

Shared on 5 February 2023

Interview questions are all competency based, interviewing manager can usually pick 5-6 competency based questions to ask the interviewee

Interview questions are all co...

Shared on 12 September 2017

Common questions about Nationwide Building Society

Nationwide Building Society locations

  • Swindon3.8 out of 5 stars.
  • Northampton3.8 out of 5 stars.
  • Bournemouth3.4 out of 5 stars.
  • London3.8 out of 5 stars.
  • Dunfermline3.1 out of 5 stars.

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