Nationwide Building Society
Happiness score is 53 out of 100
3.7 out of 5 stars.
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Customer Service Representative interviews at Nationwide Building Society

Here’s what others thought about the interview process at Nationwide Building Society.

Interview experience

Based on 89 interviews
Average

Interview difficulty

Based on 89 interviews
Medium

Interview process length

Based on 76 interviews
About a day or two

Customer Service Representative interview process at Nationwide Building Society

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 5.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
30%
About a week
24%
About two weeks
18%
More than one month
14%
About a month
13%
Most reported steps
Phone call/screening
69%
On-site interview
54%
Background check
38%
Problem solving exercises
30%
Group interview
21%
Least reported steps
They have no interview
3%
Take-home/sample work
0%
Drug test
0%

Customer Service Representative interview questions at Nationwide Building Society

Commonly asked questions, as reported by candidates

  • How my experience would benefit me and allow me to be a good employee Name a time when you had to overcome a obstacleWhy i left my last job.
    Shared on 6 June 2017 - Customer Service - Harrow London
Read more interview questions at Nationwide Building Society

What was your interview with Nationwide Building Society like?

Your insights will help other jobseekers.

Customer Service Representative interview tips at Nationwide Building Society

Dress code for the interview
  • Formal (business suit)45%
  • Business casual (e.g. dress slacks)31%
  • Casual (t-shirt and jeans)12%
  • They didn’t have a dress code12%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Nationwide Building Society

  • Make sure you prepare for competency based interview questions
    Shared on 18 September 2019 - customer service consultant - Wakefield
  • Just be yourself and try to relax and enjoy the time there.
    Shared on 31 July 2019 - Customer Service Advisor - Sheffield, South Yorkshire
  • Be yourself
    Shared on 19 July 2019 - Customer Service Advisor - Northampton, Northamptonshire
  • Companies
  • Nationwide Building Society
  • Interviews
  • Customer Service Representative
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