Nationwide Building Society
Happiness score is 52 out of 100
3.7 out of 5 stars.
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Member Services Representative interviews at Nationwide Building Society

Here’s what others thought about the interview process at Nationwide Building Society.

Interview experience

Based on 89 interviews
Favourable

Interview difficulty

Based on 86 interviews
Medium

Interview process length

Based on 62 interviews
About a day or two

Member Services Representative interview process at Nationwide Building Society

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 5.

Interview process length
About a day or two
23%
About two weeks
23%
About a week
21%
About a month
19%
More than one month
15%
Most reported steps
Problem solving exercises
74%
Phone call/screening
68%
On-site interview
54%
Background check
47%
Written test
35%
Least reported steps
Take-home/sample work
0%
Drug test
0%
They have no interview
0%

What was your interview with Nationwide Building Society like?

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Member Services Representative interview tips at Nationwide Building Society

Dress code for the interview
  • Formal (business suit)62%
  • Business casual (e.g. dress slacks)36%
  • They didn’t have a dress code2%
  • Casual (t-shirt and jeans)0%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Nationwide Building Society

  • Bare in mind that this is a position which requires you to sell.
    Shared on 9 March 2022 - Member Representative - Swindon, Wiltshire
  • Prepare for a practical task - to ‘serve’ a customer with some query (eg how to transfer £10,000 using CHAPS payment and how much fee would be, how long would it take to process the payment etc). You’…
    Shared on 17 February 2022 - Member Representative - Winchester
  • Read up about their core values
    Shared on 15 March 2020 - Member representative - Birmingham, West Midlands
Read more about interview tips for Nationwide Building Society
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