Nationwide Care Services Ltd
2.8 out of 5 stars.
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Nationwide Care Services Ltd Careers and Employment

About the company

  • Company size
    201 to 500
  • Revenue
    £1m to £5m
  • Industry
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Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Care Assistant
£9.49 per hour
Elder Care Assistant
£10.42 per hour
Healthcare Assistant
£9.03 per hour

Personal Care & Home Health

Care Assistant
£9.49 per hour
Elder Care Assistant
£10.42 per hour
Senior Care Assistant
£9.12 per hour

Administrative Assistance

Community Assistant
£8.96 per hour
Senior Community Assistant
£9.50 per hour
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Rating overview

Rating is calculated based on 84 reviews and is evolving.


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Work-life balance


Community Care Worker in Nottingham
on 14 February 2021
Nationwide is a great place to work overall with service users, I enjoy my job as a whole. The only downside is the management team, they give out unrealistic working hours with breaks in-between that could last 2 hours. The other problem I'd address is that you could have no work placed for you for a week or more, along with management being completely unresponsive through emails and calls as well as lacking any sort of team environment, which makes it hard to communicate.If care is a sector you would like to go into, personally I would recommend a proper care home with stability.Overall 2 stars for the company and 1 star for management.
Care Assistant in Derby
on 25 February 2021
Poor and unprofessional management
Do not apply for this company. I took this role thinking it was a great opportunity unfortunately this wasn't the case. Save yourself some time and stress and don't go for this company.
Care Assistant in Birmingham, West Midlands
on 26 November 2020
No fun to work here
The very few positive comments are from the office staff who are all related to one another, so there going to put positive comments. Don't believe this company they all stick together and lie about there attitude towards the staff that keeps them where they are today.
Care Support Worker in Dudley
on 21 November 2020
Rubbish word
You need to use your own car and the pay you get don't cove your fuel you put in your car as you use it all day going from house to house long hours pay rubbish
Care Assistant for the Elderly in Nottingham, Nottinghamshire
on 14 November 2020
Hard and unprofessional
Nationwide cares services....... well where do I start.I was at NWCS for 2 years.. and it really took over my life. I was depressed for the whole 2 years. The job is really demanding(physically and mentally) straining. The clients are lovely. You do get the odd horrible ones but majority are lovely.. the management at NWCS(Nottingham branch) are very unprofessional.. when you first start, they say if you have any problems or can’t attend your shifts. They’ll compromise and find cover for you.. this is all lies.. they tell you to find your own cover..... even if you’re new. The office staff gossip. The office staff have their favourites(usually the ones who’ve been there for a long time).. I’ll never come back here..
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Questions and answers

People have asked 31 questions about working at Nationwide Care Services Ltd. See the answers, explore popular topics and discover unique insights from Nationwide Care Services Ltd employees.

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Interview insights

Insights from 60 Indeed users who have interviewed with Nationwide Care Services Ltd within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Clearly don’t understand its a zero hour contract, as they try to tell you when to work

Shared on 14 November 2019

If you can work more hours but they dont seem to understand a zero hour contract

Shared on 11 August 2018

I was genuinely asked for all of my next of kins' details, but not for the normal reason of emergencies. They told me they would call my mum, partner etc if they couldn't get hold of me if they needed me to cover a shift.... Day or NIGHT... I thought she was joking, she was deadly serious. Should of run for the hills back then.

Shared on 7 September 2017
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