Work wellbeing score is 70 out of 100
3.2 out of 5 stars.
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Nationwide Care Services Employee Reviews

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United Kingdom148 reviews

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3.1Work-life balance

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Great place to work would go back

Featured review

Nationwide Care Services selected this as a representative review
Lovely managers and brilliant director he is very passionate about looking after his service users its should be about making staff and clients happy and they do that was happy working for them thankyou
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Very good company Very good office StaffVery good hours Very good supportVery good runsVery good peopleI like to work her and I am happy with working here




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Insights into Nationwide Care Services

Based on 74 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Supportive environment
  • Trust in colleagues

A good place to work

Gives opportunity to people without care experience with good training and support to have a career in care, They do have good number of shifts, and it's a rewarding job if you do have a caring nature,
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Productive and educative

I learnt a lot during at the training, things like dimentia, sepsis, stroke, and the best way to give a person entered care.They have such great instructor who is very lovely, understanding, strict but kind, and very good at training employees.


Good instructor


None for now
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The company appears to have a heart

Nationwide care services has alot of service users. They provide excellent training for new hires. Theri carers are mostly happy and have few compliants.
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I enjoyed working with nationwide

It is good to work with nationwide but they just have less hours everyone is friendly always help out my coordinators are very helpful just the hours don’t suit my needs as I can’t to long days


No free lunch


Break in our own time
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Helpful and understanding

Nationwide is a good company to work for. The management was very understanding when I had to have time of work due to medical reasons and they helped me through the time I was off sick. Management communicated with me well regarding clients needs and any concerns also regarding how I felt whilst I was working making sure I was happy and to regularly discuss what hours and days I wanted to work. Clients made you feel at home and comfortable during the calls which made the job more enjoyable.
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Bullying culture, staff not valued. Very poor T&Cs

The staff turnover is huge because people are treated dreadfully. Service users are not protected because of a lack of investment and inadequate staffing complements. Very negative experience in every sense.




No supervision, sick pay, protection from bullying and hassessment
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Rewarding and great management

Care work is hard but extremely rewarding, full training and support was provided by the company. Hours were flexible around my childcare requirements. The office and management team are supportive, friendly and encouraging.


Flexible, good support


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Beyond a joke

Management wasn’t help full didn’t give rota till night before rude out of hours office workers didn’t help when needed only positive was the clients


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Great place to work

Loved it, very friendly people and great atmosphere, good support from management and overall one of the best jobs I’ve had yet! 10/10 would go back in a heartbeat .
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Caring making time provide a service can be fun

They offer opportunities to further your skills and knowledge by offering courses to be a qualified nurse.Management is not a easy role in this sector but they do what they can to help in any situation. They have understanding to personal life and issues. Try to give you shift according to your requirements of hours and flexibility to accommodate if you have other commitments.A job for persons of any culture and religious backgrounds, or education status. There isn't anything hard working for company unless Management or other workers are not doing their part of the job to make your job easy. The fun part is not at the company it's with the clients. You don't really see the office unless ur restocking in supplies or handing in timesheets.


Free training and uniform


Can do end up doing longer hours if you are not keeping an eye on the hours requested per week
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Very proffesional work place

Love working for Nationwide care services ,very good staff ,needs are met .Proffesional company ,always understanding ,caring ,helpful.Get time off when when reqd e.g annual leaves etc Staff make you feel as if you are part of family Good team work ,trainings provided and paid .
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A lot has changed

I worked for Nationwide a few years back and left due to poor management. I heard through friends that all management has changed and the branch has developed in a very good way.The office staff are very helpful and understanding and always approachable if you need them
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Worse company out there

Carers are expected to work double shifts, no travel time, bad pay. There no communication with office and staff. The app they bought out even worse, they dump calls on you and expect you to just cover them even out of area. 95% of their staff is unhappy. Clients are getting missed calls due to poor communication very badly run company!! None of the office/head office staff care! Keep well away!!!
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Very poor

Avoid working for this company, as it is collapsing. The management are very poor and don’t treat you well. All workers and service users are leaving
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Good Place to work for a hard worker

If your willing to work hard, this company is good for you. You are rewarded for working hard and there is always plenty to do. If you would like extra or less shifts, this is always available as well. I feel the office will always listen to me and try their best to help out as much as possible.


Plenty to do and you will never be bored. Good team and great people in Nottingham Branch


Long Hours are sometimes required, but if your willing to do the work, the pay check is always a nice reward.
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Great workplace

I have worked for nationwide care services for almost 10 years, I started off as a carer in 2013 and have worked my way up to a branch manager.I have always been supported throughout my career by senior management. Nationwide care services helped me to develop as a person and as a professional, my confidence level has increased over the years and continues to. The best thing about nationwide care services is they always have work to offer it is reassuring to know you will always receive a sustainable income.I work with a large team who work well with one another and show respect to one another. The workload is shared out well with other colleagues to enable us to meet our targets. I enjoy my job role as in the care sector we are here to support individuals, and it makes me happy that I am part of a team that is able to make changes to someone's day to day life and well-being.There is always opportunities available to progress within the business and training is always offered to better skillset.I am proud to be part of an organisation that enables their staff to grow and offers support when needed.
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Productive and fun place to work

I work with a great team of people . All of our care staff are great and go above and beyond for all of our service users. I strongly advise anyone looking for care jobs to come and join nationwide care.
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excellent to work for friendly team

i find working at Nationwide Care Services to be both rewarding and enjoyable. I work with a good team of people who all enjoy their work that makes a difference to your day !!
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Great Team

I enjoy working for Nationwide Care Services. I feel appreciated and have plenty of support around me. I have no concerns with regards to my work and feel that i have everything I need to complete my work to the best of my ability.
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Overall rating

Based on 150 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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