Natural History Museum Employee Reviews
United Kingdom17 reviews
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The museum is a calm place to work, the people are polite, kind and friendly. I would recommend working here although the pay isn't the best. Good location, easy to get to.
Cheaper Lunch for staff & discounts in the shops
You could be reduced to working long hours.
Very low wages for a job which required a lot of hard work and above your grade . No sense of team work with some people . Quite clannish in some departments. I did however have a very good chief librarian as my boss . Not all of the people I worked with where unfriendly . Salary appealing though .
Great place to work with a very good work life balance. You get to work on a variety of task and projects and every day is different. Difficult to progress up and ranks and can take a very long time to meet the full list of requirements for advancement. Friendly colleagues.
Varied, exciting, subsidised lunches
Poor progression, low pay
Being part of the Museum's front of house team was an amazing experience. The work could be stressful and challenging at times, but some of the people I worked with were truly amazing. - There was a real sense of camaraderie and support from my colleagues. Yes, the role was looked down upon by scientists and other learned colleagues across the site, but their work was so often so far removed from our work, it didn't really matter. My biggest concern was the over reliance of agency members to fill 'full time' duties. I was a agency staff member for almost three years on a zero hour contract. It was sometimes difficult to plan your life around an unknown work rota.
Good team, good hours, good work / home balance, easy work
The customers, management, targets, zero-hour contracts
This job was delightful when I started; the managers were lovely, the other members of the team were happy and fun and the customers were excited to come to the museum. However, after a few months it became clear that the new managers at the museum saw no profit in the Roving department but, instead of phasing the team out and explaining the situation they just made the job more and more difficult and less and less worthwhile. They then decided to cut our pay to a level where it was not feasible to work at the museum and live in London. Not a pleasant job.
Access to the Museum
Management who is trying to cut all costs and corners
Every day was different, due to a very high volume of people from all walks of life. There were seven shops within the museum, that staff rotated between with each shift. You had to know the layout of each shop, and be able to give customer service on every item. It was challenging, but fun. The managers were very good at listening to the staff needs, and always did their best to make it a safe, rewarding and fair workplace. Everyone on the sales team worked really well together, and had good communication. The hardest part about this job was having to navigate the large museum premises. The best part about this job, was the massive diversity in customers. Every day you would meet so many interesting people.
My day would start with a staff meeting. I'd collect my rota for the day and get start The museum was a font of knowledge. I loved that you not only learned about the exhibits on display but being a tourist attraction we got the opportunity to learn about different country and cultures from out visitors. Also, I learned a lot about the surrounding area where the museum was located. My co-workers were excellent they made my day go faster. Management could learn to take their stresses out on a ball and less on us. Hardest part of the job would be unreasonable or impromptu request from managers who oft times had no idea that their demands were not feasible. Most enjoyable aspect would be the friends I've made both co-workers and visitors alike.
The stunning building/exhibits
Being on your feet all day
A typical day at work consisted in performing assay with larvae from a marine worm.The most enjoyable part of the job was the friendly atmosphere. I learned several lab technique such as micronucleus and neutral red assays as well as the culture and maintenance of several aquatic species.
A Typical day at work includes proactively engaging with customers and promoting Museum events and products. I have learned how to deliver customer service to a world renown standard and take on the responsibility of representing such a well known institution and constantly developing my practice of the profession. There is a lot of support from the management to deliver excellent service and for personal development and growth. The most enjoyable part of my job is the engagement with customers as I am a peoples person and love this aspect most of all about establishments.
Meeting lots of exciting people on a daily basis
Not enough opportunity to take on more responsibilities with another role in the field
My day starts at the galleries meeting visitors from different cultures and backgrounds, exchanging knowledge and talking to people from a large breadth of diversity. Large team in which everyone is great to work with. As I good team player, I really enjoy being part of a team like this.
Flexibility at work
Long hours standing on our feet
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