Nelft Nhs Foundation Trust Employee Reviews
United Kingdom51 reviews
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I would not recommend working for nelft. The manager I had was crazy, she bully’s the staff and harass’s them. She picks on lower bands when she started off as a low band herself. Human Resources managers are not very efficient and stick up for the bullies. They say they don’t tolerate bullying, but hr are also the ones responsible for bullying as well. Their alll in it together.
Relaxed environment with lots of free training opportunities. Great employee benefits and pension. I'm enjoying working with the team, everyone is supportive. I have learning a lot of valuable skills and knowledge, these have been utilize to help,support various projects
I enjoying working with the team, each and everyone were supportive throughout the process . I have learnt a lot of valuable skills and knowledge this I have utilize these to help,support and referred children and young people in the community and other organisations .The knowledge based work changes so often due to safeguarding and risk of children, hence it can become challenging at times when you come across some of the safeguarding cases. The manager and senor staff are always there to help and put you to the right person if you have a case that you are struggling with .
Working on reception, greeting families and professionals. Dealing with telephone queries, uploading information on RIO system. Taking messages and typing emails. Scanning and photocopying, faxing and franking post. Distributing incoming post. Ensuring the reception area was clean and tidy and replenishing stocks of information leaflets and cleaning equipment. It was very busy, but I enjoyed meeting the public and making them feel welcome and comfortable in difficult circumstances. There was a great team culture of everyone working together and supporting each other. I was experienced at dealing with any problems arising. Management were not very efficient.
Quite innovative, motivative and diverse. This is the first place that I do see nurses smilling home after the daus work. Consyantly progressive and producing good staff as well as putting patients care first
salary is low
Really enjoyed working in corporate. The staff are friendly anf helpful. The chief exec was down to earth and interested in the workings of the organisation. The salary tends to be lower than neighbouring trusts but the environment made up for this. Other staff may have other experiences but mine was positive
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Experienced psychological bullying by managers both as a student and qualified. No support for junior members of staff in my opinion. No forum to whistle blow without fear of harm to whistle blowers career. Senior managers like to pat each other on the back on social media whilst ignoring issues facing front line staff, It no wonder recent CQC reported in 2019 that nelft is not 'well lead' requires improvement'. Induction lasts 2 weeks for new employees. In induction week you learn about equality, respect and being professional and honest. Very idealistic and nice. However, when I was in my role I saw none of those values in practice by my clinical lead. As a junior member of staff I was belittled undermined and the clinical lead played mind games with me. This undermined by confidence, self esteem and competency as a professional. Please please think twice before joining nelft. There are some lovely people at nelft but they tend not to be in management positions If you experience any problems with nelft, I suggest you go to the CQC and report it and or go to your union for support. Nelft managment lacks transparency and lacks respect from front line staff. Its no wonder they have a high turnover of staff. For example, 150 new staff joined in November.
Each day was different, nice variety of work from reception duties to booking clinics and ordering stationery. Management where very supportive and always approachable. Hardest part of the job was when clients blocked the car park and then assumed that the reception staff could move the cars. The best part was when the day ended and you could say you made a difference to the clients.
Variety of jobs and my colleagues
Car park complaints
This company is NHS and therefore has good job security. I have enjoyed working here but wish to work in a different area. The people within an NHS environment are obviously very caring and there is job security and a good pension scheme.
Pension, job security
Can be asked to move to another base
Racism and Jealousy is ripe, Manager is very unprofessional towards staff and when she feels like it towards patients as well. There is no support from the manager. She behaves like a manipulating control freak. Her idea of managing people is by intimidating, ridiculing and harassing staff. How she has survived in a care environment is beyond belief. When she is away staff breath a sigh of relief and staff work very hard and tirelessly without her command of control and harassment.
Great Staff very supportive to each other.
Ward Manager needs to go.
Official response from Nelft Nhs Foundation Trust15 April 2019
Thank you for your feedback. NELFT take matters of racism and harassment seriously. I would be grateful if you could please submit your comments confidentially on https://www.nelft.nhs.uk/freedom-to-speak-up
On a daily basis I - log service users information on the database (RIO), - KPI spreadsheet, - create client files, - receive and process referrals, - Booking appointments, sending appointment letters to service users - Dealing with petty cash - Manage and monitor staff Healthroster (attendance register) - Arrange social events and staff away days - Dealing with telephone calls and taking and distributing messages to the appropriate persons - hardest part of my job is taking minutes and KPI spreadsheets - the most enjoyable part is meeting the service users and i enjoy just being busy.
able to use my initiative and ideas
able to work late if and when needed and receive extra annual leave