Network Rail
Happiness score is 65 out of 100
3.8 out of 5 stars.
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Network Rail Employee Reviews

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United Kingdom569 reviews

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3.7Work-life balance

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Found 569 reviews matching the searchSee all 587 reviews

Insights into Network Rail

Based on 79 survey responses
What people like
  • Fair pay for job
  • Supportive environment
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Energising work tasks

Great place to work

Featured review

Network Rail selected this as a representative review
Not what you would expect at all run more like a private sector company. Progressive, caring employer ample opportunities to progress. Great benefits and good work/life balance.
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Official response from Network Rail

3 February 2021
Thanks so much for your review, and we're so pleased that you are enjoying your experience.

A great organisation with a caring attitude

Running such a complex railway is a serious and responsible task. Thankfully Network Rail is a highly professional outfit and a pleasure to work in with some very committed and knowledgeable people.Things can move slowly and so staying at the cutting edge of technology is challenging as the rail network is so vast. There’s never a dull moment though and there will always plenty to do due to the shear scale of the railway.


Flexible working, modern equipment, great people


The complex and technical nature of the railway may not be everyone’s cup of tea.
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Job for a young new starter

Hours are horrendous they got a policy of 12 hour shifts now . If you are new and don’t know the rules and procedures you be ok , but if you were a dinosaur like me and know the rules and not a yes man to break them as they try to do, retired for a year now after 40 years within the industry and can say best retiring best thing I have done , last 10 years the change in railway is worst it’s ever been. The changes have not been for the better and the rules and procedures are such that it’s very hard to complete your task or job.
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If your face fits and you don't mind sucking up to management and stroking their egos then it's the career for you.

Don't bother you'll have no life , and be surrounded by two faced people including management . Extremely annoying when you have to put up with being side stepped for promotion and progression, Even after completing and passing numerous competencies for safety critical roles! Extremely frustrating.
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Productive and fun workplace

Lovely place to work. I enjoyed my time at Networkrail. Manager was very pleasant to work with. Work culture and family life was balanced. Annual leave package and performance related bonus was paid.
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Toxic management culture

Definitely a ‘a face fits’ organisation. Mine didn’t. Nepotism rife. Great salary, opportunity to earn silly money.Stupid terms and conditions, written in 1980 not fit for purpose in 2022! Restrictive and non inclusive too. Heavily unionised, heavily bureaucratic. Pointless OH and meaningless people practices!


Free tea & coffee on sites. Cheap gym membership. Ridiculous salaries


Monies not everything sadly - everything else is wrong!!
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Overall good experience

6m placement extended to 12. Not the best training but was in the height of covid. Good pay & Hours. Working from home and training in a new sector was difficult. Management did the best they could within the circumstances. Hours was very attractive and flexible. In the end it was a good experience but not for me.




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Great place to work but red tape and spending cuts

Great place to work and generally quite flexible. Monotony of maintenance is what it is, and opportunities for development are certainly logarithmic! Threats of job cuts and lacks of pay rises are troubling despite the pay being good.
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Great Organisation

Great Organisation to work for. Great management. Extremely helpful and always trying to do the right thing. Safety is the upmost priority of the organisation. Would highly recommend.


Work-Life Balance
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Stressful and treated badly

Re-org after re-org no care for staff, stressful deadlines and unrealistic expectations makes the job horrible and taxing on mental health and has affected my physical health negatively as well
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Great place to work, work can be slow paced however

Great place to work, work can be slow paced due to nature of company. All employees are friendly people, management can send out mixed signals sometimes.


Work from home
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One of the best workplaces to develop/promote yourself

Great company to work for and develop yourself both as a professional and as an individual. This is a place where you will feel valued and respected, voice your opinion on key business issues and the senior leadership team will support you in achieving your goals through personal development plans and training.


Flexi/ Hybrid Working, Individual training and development plan, Manager is supportive


Too much red tape
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Great place to work

Great place to work. Good pay. only downside being a signaller is they don't let you progress your career. They hold you back as training new signallers takes ages.
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Great workplace and company for career growth

I worked closely with Network Rail for 4.5 years. Within this time met alot of very welcoming managers, directors and management staff who were inspiring to me personally. If you work hard and make the right sounds you can climb the corporate ladder if opportunity are there. HSE paramount to NR , knowledge and bias is paramount to complete works properly to NR lifesaving rules.
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Relaxed and Productive workplace.

The teams are dynamic. People are made to feel valued. Training opportunities are provided and employees are encouraged to utilise them. Good work-life balance.Change implementation can be slow-paced sometimes. Overall good place to work.
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Nice place to work if you have the right manager

Nice place to work and very relaxed The package is not bad at all But wages are low at the working end of the company . Most people you work with are helpful friendly and considerate but you will get managers that are not so nice , and in some cases immature . Depends where you are based but in all pretty good job .
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Good place to work at

Good place to work at but you'll be doing lots of night shifts. And lifting heavy items and doing lots of grafting work. Working most of the weekends. But overall it's a good company to work for.
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Great company

Loved working for NR I made the mistake in leaving. The salary and pensions is excellent. Always room to up your career. Diversity is key in Network rail


Great people and salary


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Good place to work

Good for work life balanceComplex industrySlow paceHeavy governanceThe main issues I have with the role at the moment are the pace and given a large change to the industry there is a focus on staff reduction which limits progression opportunities.
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Comfortable and accommodating workplace

I have worked at Network Rail for three years now and can honestly say they are a good company to work for. They have accommodated my wishes to work from home and go into the office once a month and agreed that I can work three days a week. The management are easy to approach and will listen if you have any concerns. I previously worked for BT, and wish they had been so responsive to my needs. There is free tea and coffee in the office, and also a good canteen with reasonably priced meals. All in all a good place to work. Shame there’s no free travel though!
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Great for nightshifts

Management don't support the workers. Great if you like nightshift and working weekends. Jobs for the boys if your face fits. If it doesn't then your doing the remedial stuff and very much on the outside looking in.
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Overall rating

Based on 587 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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