New Look Careers and Employment

enjoyed my 3 years there, as a sales advisor my job was to help the costumers with anything. Management pretty good and understanding. Great to do alongside uni

Retail Assistant in Birmingham

on 1 May 2022

Wonderful colleagues. Very diverse

Workload is high & staff retention is bad . Newlook would rather cut back on hrs to save money than allow their stores to run effectively and safely . Your job security is based on how many app downloads, customer feedbacks and emails you can get from customers. This can make conversations with customers feel awkward and invasive. Environmental impact and carbon foot print ? Don’t get me started !!! It’s bad

Warehouse Operative in Newcastle-under-Lyme

on 29 April 2022

Targets are set too high

Having worked in a warehouse before I know about pick rates. At NL these are at least DOUBLE of my last place and unless one has worked there for more than three years set picking rates too high hence the high turnover of staff. Would not recommend.

Sales Advisor in Manchester

on 15 April 2022

Great colleagues but would not recommend

Awful shift patterns, managers had favourites and everyone else got treated as less than. No structure so I didn’t have direction of what I was supposed to be doing half the time. Minimum wage and short breaks. The people at my store were super friendly and good to work with. Get discounts.

Sales Advisor in Aberdeen

on 14 April 2022

Don’t work here.

Amazing staff. Amazing discount. Fine customers. However, a horrible management team. You’re not a person, you’re a number and if you don’t do well enough it’s made clear you will be replaced. Everyday is stressful and it’s far worse than the average job. Very high staff turnover which is a clear sign of bad management. Bad company too with low ethical standards. Just don’t work here.

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Questions and answers

People have asked 131 questions about working at New Look. See the answers, explore popular topics and discover unique insights from New Look employees.

Why did you leave your job at New Look?

What is the New Look employee discount?

What would you suggest New Look management do to prevent others from leaving?

What can I expect at my second interview and how long before I hear back from them

What is the interview process like at New Look?

Why do you have a second interview with a area manager if the role is for a sales manager.

How are the working hours at New Look?

I am going for an interview soon and I was wondering if all their interviews are in groups? It’s in a quieter area and only I would only be working a few hours per week

Do you get paid.monthley in in your bank account. And do you.get paid for dinner breaks

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Interview insights

Insights from 907 Indeed users who have interviewed with New Look within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

What do you think the role of _ would consist of? describe a time you did more than what was asked of you how do you manage your time to ensure you can complete a large amount of tasks within a given time frame describe a time you contributed in a team environment and then general questions about availability and how long until they get back to you (mine was a couple of days) it's good to ask a question of your own at the end of the interview! even something simple like "how many people are on the shop floor at one time?" can demonstrate your interest in the role

Shared on 9 October 2021

They focus on customer service, prioritising tasks load, working as a team, working to guidelines and under pressure to a quick pace.

Shared on 28 December 2018

What experience you had and what trends would be next.

Shared on 18 July 2018

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