New Look
Happiness score is 56 out of 100
3.5 out of 5 stars.
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New Look Careers and Employment

Work happiness

Scores based on about 113 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they are appreciated as a person at work?

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    £730m to £4bn (GBP)
  • Industry
    Retail & Wholesale
  • Link
    New Look website
Learn more


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131 jobs


Salary estimated from 657 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.9K reviews and is evolving.



Sales Advisor in Coventry, West Midlands
on 21 April 2022
fun place, great people
enjoyed my 3 years there, as a sales advisor my job was to help the costumers with anything. Management pretty good and understanding. Great to do alongside uni
Retail Assistant in Birmingham
on 1 May 2022
Wonderful colleagues. Very diverse
Workload is high & staff retention is bad . Newlook would rather cut back on hrs to save money than allow their stores to run effectively and safely . Your job security is based on how many app downloads, customer feedbacks and emails you can get from customers. This can make conversations with customers feel awkward and invasive. Environmental impact and carbon foot print ? Don’t get me started !!! It’s bad
Warehouse Operative in Newcastle-under-Lyme
on 29 April 2022
Targets are set too high
Having worked in a warehouse before I know about pick rates. At NL these are at least DOUBLE of my last place and unless one has worked there for more than three years set picking rates too high hence the high turnover of staff. Would not recommend.
Sales Advisor in Manchester
on 15 April 2022
Great colleagues but would not recommend
Awful shift patterns, managers had favourites and everyone else got treated as less than. No structure so I didn’t have direction of what I was supposed to be doing half the time. Minimum wage and short breaks. The people at my store were super friendly and good to work with. Get discounts.
Sales Advisor in Aberdeen
on 14 April 2022
Don’t work here.
Amazing staff. Amazing discount. Fine customers. However, a horrible management team. You’re not a person, you’re a number and if you don’t do well enough it’s made clear you will be replaced. Everyday is stressful and it’s far worse than the average job. Very high staff turnover which is a clear sign of bad management. Bad company too with low ethical standards. Just don’t work here.

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Questions and answers

People have asked 131 questions about working at New Look. See the answers, explore popular topics and discover unique insights from New Look employees.

See questions about:

  • Interviews
  • Working Hours
  • Salaries
  • Dress Code
  • Part Time Jobs
  • Hiring Age
  • Hiring Process
  • Benefits
  • Shifts
  • Working Culture
  • Working Environment
  • Job Opportunities
  • CEO
  • Background Check
  • Company Future

Interview insights

Insights from 907 Indeed users who have interviewed with New Look within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

What do you think the role of _ would consist of? describe a time you did more than what was asked of you how do you manage your time to ensure you can complete a large amount of tasks within a given time frame describe a time you contributed in a team environment and then general questions about availability and how long until they get back to you (mine was a couple of days) it's good to ask a question of your own at the end of the interview! even something simple like "how many people are on the shop floor at one time?" can demonstrate your interest in the role

Shared on 9 October 2021

They focus on customer service, prioritising tasks load, working as a team, working to guidelines and under pressure to a quick pace.

Shared on 28 December 2018

What experience you had and what trends would be next.

Shared on 18 July 2018

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