NEXT Employee Reviews
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Productive. Fast paced. But in general very easy job
Warehouse Operative (Current Employee) - Pontefract - 28 April 2021
Featured review
NEXT selected this as a representative reviewGood place to work. Job security if u perform. Good career prospects. Easy to progess. Helpful mangagement team. Lots of coaching and trainong available. Staff discount is generous at 25% in store. Plus many more company benefits. Apply if you looking for permanent work. What are you waiting for!
Pros
Work life balance
Cons
Repetetive work
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Awful but motivational as in you want to improve yourself so you don’t have to work places like that
Sales Assistant (Former Employee) - Peterborough - 5 December 2023
What is the best part of working at the company?The people but not the managersWhat is the most stressful part about working at the company?Shifts changes without prior notice. Wages can be wrong with no explanation. Managers are rude and you’re treated with little respect. What is the work environment and culture like at the company?Toxic, managers talk about other employees behind their backs in the staff room, unprofessional. Shifts gets changed without notice then employees are told tough, you need to sort it. Managers are mediocre at best with little or no training how to be motivation and get the best out of the team.What is a typical day like for you at the company?Get in, serve customers, tidy stock room. Have a 15-30 minute lunch then back to the same tasks
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Insights into NEXT
What people like
- Ability to meet personal goals
Areas for improvement
- Sense of belonging
- Energising work tasks
- Support from manager
Stressful and a lot of pressure
Stock Coordinator (Former Employee) - Hayle - 1 December 2023
During my time at Next there was a lot of gossiping that I witnessed, unnecessary drama and conflicts. Management were not supportive, the would often sit in the office gossiping about the staff and would only ever work on the shop floor if colleagues were busy with a rush of customers
Pros
Discounts on clothing for work
Cons
Negative energy
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Productive and a fun place to work
Picker/Packer (Current Employee) - South Yorkshire - 1 December 2023
What is the best part of working at the company?Team spirit. Easy to communicate withWhat is the most stressful part about working at the company?Not being their staff full time, I am an agency so I don't get to enjoy all benefits as it should when you are a staffWhat is the work environment and culture like at the company?Discipline, respect each other and a neat environment with staff that are determined to meet up to expectations What is a typical day like for you at the company?Work work work, we always work, so it's okay for me
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Part time - below average
Sales Assistant (Christmas Temp) (Former Employee) - Harringay, Greater London - 28 November 2023
It was my first job and looking back it was very bad how I was treated, my manager wouldnt even let me drink water on the floor. It was a fun place to work despite poor management and job security.
Cons
low pay
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Toxic, backstabbing,
Next - Sales Assistant (Former Employee) - Royal Tunbridge Wells - 26 November 2023
What is the best part of working at the company?The discounts and uniform allowanceWhat is the most stressful part about working at the company?Short staff, no communication between managers and staff about shift changesWhat is the work environment and culture like at the company?Toxic backstabbing, lack of teamwork a huge divide between managers and staff. What is a typical day like for you at the company?Arrive for your shift that you’re either late for or early for because they changed shifts and don’t inform you. Dust and serve customers while the managers spent 8 hours in an office and ignore you when you need help.
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Power trip manager
Customer Service Assistant (Former Employee) - Hamilton, South Lanarkshire - 24 November 2023
Worked here first job for a while. Good experience but one manager didn't treat me well. Like I was there to be put down. If you have lower self esteem I wouldn't recommend it. Apart from the one manager I liked it and probably would've stayed. I don't think all managers at next bully young people as much. I really hope not as it's not fair.
Pros
Work experience/discount
Cons
Bullying manager
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Toxic Environment
Fraud Investigator (Former Employee) - Leicester - 23 November 2023
The Next headoffice is toxic environment to work. It's always exciting in the beginning. Poor management, financial detriment, no bonus, partial, they will stress you out proper and then hand over mental health support leaflet. Lack of support. Apart from handful good one, most managers are horrible and not helpful at all. Poor HR / staff relationships.
Pros
Staff shop, work perks, big parking.
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Never work at giltbrook store
Sales Assistant (Former Employee) - Giltbrook - 23 November 2023
What is the best part of working at the company?Early access to sale would never work for them againWhat is the most stressful part about working at the company?Computer says your on one department then idiots says it wasnt saying your not suppose to be in thst department . Giltbrook worst one to work for and highest turnover of staffWhat is the work environment and culture like at the company?Biring and awful nobody speaks customers always complain about staffWhat is a typical day like for you at the company?Work all day and end up getting a break 2 hours before your shift funishes cos they forgot about u
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Better not to go if you have any pride and self esteem
Wherehouse operative (Former Employee) - Doncaster - 23 November 2023
It was good at the beginning, but after a while, they only abuse you and make you fell like you don’t deserve anything in life but do what they say. And not to say that 60% of the time the supervisor and the managers don’t know what they are doing, and that very much reflects on your job.
Pros
Decent canteen
Cons
Very, very bad management
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Jobs at NEXT
Exploitative
What is the best part of working at the company?Different routes and some good peopleWhat is the most stressful part about working at the company?Long days.wondering if you are going to be paid correctly What is the work environment and culture like at the company?Bullying blame culture where no one can take responsibility for problems to be sortedWhat is a typical day like for you at the company?Delivery of customers orders and shop stock within a 130 mile radius
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Next
picking and packing (Former Employee) - South Elmsall - 22 November 2023
Not worth what you do for work. They’re keep pushing you over the limit.Breaks area far from ur actual job takes time to get to you can barely make any money on 12hrs shift
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Nice workplace, good stock and pleasent customers.
Sales Assistant (Current Employee) - Warrington - 18 November 2023
What is the best part of working at the company?Great staff , helpful team work ethics, nice customers most of the timeWhat is the most stressful part about working at the company?Can be busy work pace at peak hours.What is the work environment and culture like at the company?Good work environment, very flexible with any staff members needsWhat is a typical day like for you at the company?Quite busy , lots to do time gos quickly most days
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Avoid this company at all costs
Warehouse operative (Former Employee) - South Elmsall, West Yorkshire - 17 November 2023
Worst place in the world to work,your treated like a dog, managers don't care,your only a number,it's pitiful,they say they care about your mental health but don't, AVOID THIS COMPANY AT ALL COSTS
Pros
None
Cons
Treatment of staff
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Ruined by manager's
Store Colleague (Current Employee) - Bkackpole, worcester - 17 November 2023
Staff were nice in general but the top manager wasn't approachable. Manager unreasonable when told you couldn't do a particular day. Manager would flip at the drop of a hat, totally unprofessional. Staff favouritism which led to them getting the better jobs while the others were left on tills all day. No feedback from managers.
Pros
Discount and working wardrobe
Cons
Too much favouritism and uptight managers
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Productive and fun workplace
Warehouse Operative (Current Employee) - Pontefract - 16 November 2023
What is the best part of working at the company?All parts, all shifts, all days are the best What is the most stressful part about working at the company?If you have a bed team members, transportation to and from next if you don't have your own What is the work environment and culture like at the company?Safe and friendly, but your safety first. What is a typical day like for you at the company?Busy and busy, but really interesting if you have a friendly team and manager
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Not a great place to work sorry
Warehouse opertive (Former Employee) - Rotherham - 12 November 2023
I learned alot of experience in using one r two computers an a few other skills it was a different environment to what I was expecting,I met some lovely people to work with.
Pros
25 per cent of clothes free raffle draws
Cons
Bonus scheme they promise is unachivable
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Enjoyable but ruined by management
Sales Assistant (Former Employee) - North Yorkshire - 12 November 2023
What is the best part of working at the company?Interacting with the customers and delivering quality customer service.What is the most stressful part about working at the company?Being put in extra constantly on top of your contract and having to chase up managers to change this.
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Amazing colleagues, bad management.
Sales Associate (Current Employee) - South Yorkshire - 8 November 2023
The people I work with are amazing, we're a real collaborative team who work closely together and even spend time together outside of work. Store Management, are less amazing. Can be very passive aggressive and rude. The kind of people you feel like you're walking on eggshells around. Can be a very uncomfortable work place. Not enough staff and because of that they often put you in for extra shifts despite it saying you can't do those days on your availability. Would not recommend, sadly.
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Terrible company.
Office Manager/Stockroom Worker (Former Employee) - Luton - 8 November 2023
Terrible company. Encourage and promote bully managers. Expected you to always be available to cover shifts and yelled at when not available. Do not work here if you can aviod
Pros
None
Cons
Everything
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Ok for temporary stopgap.
Retail Assistant (Former Employee) - Scarborough - 6 November 2023
Did several Christmases here in roles that covered everything from sticking labels on sale items in the basement to being in charge of a department after Christmas for a day, at times stressful, other times boring but it paid expenses and had a discount.
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Ask a question about working or interviewing at NEXT. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.3 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture
Questions about NEXT
- Why did you leave your job at NEXT Plc.?50 people answered
- What is the promotion process like at NEXT?45 people answered
- How often do you get a pay rise at NEXT?31 people answered
- How are the working hours at NEXT?29 people answered
- What would you suggest NEXT management do to prevent others from leaving?29 people answered
- What is the NEXT employee discount?27 people answered
- What questions did they ask during your interview at NEXT?27 people answered
- What is a typical day like for you at the company?26 people answered
- How did you feel about telling people you worked at NEXT?25 people answered
- How does someone get hired at Next Distribution? What are the steps along the way?25 people answered