NFU Mutual
3.6 out of 5 stars.
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NFU Mutual Careers and Employment

About the company

  • CEO
    Lindsay Sinclair
  • Company size
    1001 to 5,000
  • Revenue
    £1bn to £5bn
  • Industry
    Insurance
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Jobs

We were not able to detect your location. You can browse through the 37 job NFU Mutual has to offer

Contract
Technical Security Consultant

Stratford-upon-Avon

11 hours ago

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Permanent, Full-time
Insurance Administrator

Stafford

£16,000 - £18,000 a year
Easily apply to this job

1 day ago

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Permanent
Sales Support Coordinator

Chester

£19,000 - £22,000 a year

1 day ago

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Temporary, Contract
Partnering Accountant (18 month Fixed Term Contract)

Stratford-upon-Avon

£45,000 a year

1 day ago

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Permanent
Private Client / High Net Worth Sales Executive

Marlow

4 days ago

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Permanent, Full-time
Customer Service Advisor

Hereford

£18,000 - £23,000 a year
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8 days ago

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Full-time
Personal Injury Claims Handler

Belfast

£30,000 a year

10 days ago

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Contract
Vendor Management Specialist- L&OD

Stratford-upon-Avon

£43,000 a year

13 days ago

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Permanent
Business Continuity Consultant

Stratford-upon-Avon

£45,000 - £50,000 a year

13 days ago

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Permanent
IT Team Leader - Life Applications

Stratford-upon-Avon

8 days ago

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Permanent
IT Release Lead

Stratford-upon-Avon

8 days ago

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Permanent, Full-time
Sales Associate and Life Lead Co-ordinator (Internal)

Warminster

£18,000 - £20,000 a year
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13 days ago

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Full-time
Claims Apprentice - Large Corporate Claims

Stratford-upon-Avon

15 days ago

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Permanent
Senior IT Developer - Guidewire

Stratford-upon-Avon

14 days ago

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Permanent
HR Governance Specialist

Stratford-upon-Avon

£45,000 a year

14 days ago

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Permanent
Business Architect

Stratford-upon-Avon

15 days ago

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Permanent
Customer Service and Sales Adviser

Glasgow

£18,800 a year

27 days ago

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Contract
Marketing Analyst

Stratford-upon-Avon

22 days ago

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Permanent
Technical Head Office Underwriter - Personal Lines

Stratford-upon-Avon

£45,000 a year

21 days ago

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Temporary, Contract
Risk Consultant - 12 month Fixed Term Contract

Stratford-upon-Avon

£50,000 a year

21 days ago

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There are 37 jobs at NFU Mutual
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Sales

7 jobs

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Salaries

Salary estimated from 722 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Underwriter
£38,502 per year
Customer Service Representative
£18,679 per year
Claims Processor
£22,491 per year

Insurance

Claims Processor
£22,491 per year
Underwriter
£38,502 per year
Claims Manager
£51,415 per year

Sales

Sales Manager
£60,000 per year
Client Advisor
£19,786 per year
Sales Advisor
£19,959 per year

Customer Service

Customer Service Representative
£18,679 per year
Support Associate
£16,987 per year
Customer Service Team Lead
£53,288 per year
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Rating overview

Rating is calculated based on 136 reviews and is evolving.

3.6520173.6420183.3920193.7020202.002021

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Work-life balance

Reviews

Office Support in Spalding, Lincolnshire
on 17 August 2020
NFU Mutual
I have enjoyed working for NFU Mutual and during my time at the company, I have developed excellant communication skills via telephone and email and also been part of a great team.
HR Manager in Stratford-upon-Avon, Warwickshire
on 19 February 2021
Great Place to work
I applied and was successful, Its a great place to work, great people, great culture that is driven by the senior management team. A significant amount of change in the business, lots of opportunity for personal development if you want it.
Account Executive in South East
on 1 February 2021
Probably the worst 18 months of my life
Awful organisation, which is a shame as their products and history are strong. Culture all wrong, dictatorial management from the dark ages, generally very hostile to outsiders, not at all supportive.
IT in Stratford-upon-Avon, Warwickshire
on 13 January 2021
Not a great a place to work!
Working colleagues (excluding management) are lovely but despite what anyone tells you it really is NOT a great place to work. Constant micromanagement, endless meetings as no can make a decision and truly awful appraisal process which mangers use to reward their favourites and use to beat with if you they don’t like you. A real prevalence of a bullying culture which people tell you about once they gain your trust. It was like being on the Trueman Show. You know something is wrong but can’t quite put your finger on it.The worst thing of all is management just don’t trust their staff. So this results in getting external companies to pretty much everything, even though their staff could do a better job at a fraction of the cost. Utter madness.When you get there people are running around like headless chickens trying to achieve meaningless tasks set by management. People are genuinely knackered.It’s a shame, few years ago it truly was a great place to work, but no longer... the lovely swimming pool...gone...the amazing canteen... gone and the genuinely nice management... gone I write this not to put you off, but just to aware what you might be getting into... and the above reflections isn’t something I just felt, but a large majority... most rightly waiting for their pension so can take early retirement and escape before it’s too late.If you still decide you want to work their, then keep your head down, and whatever you do say nothing!
Personal Injury Claims Handler in Chester, Cheshire
on 9 January 2021
I should have left years before I did in all honesty
I worked at the Chester office for 10 years before the decision to close rendered me redundant. I stayed for as long as I did due to the people that I was working with and the fact that it appeared to be safe compared to other employers locally based. Overall it was a tough and at times mad environment to work in. Workloads were high and the department was under-resourced in part due to management's unrealistic expectations for new recruits (wanted everyone to have x years of insurance experience in an area where there were no other insurance companies to poach from) coupled with poor paying salaries which served to hinder recruitment. People were treated differently for example of one person getting away with doing something or not doing something and another person committing the same act(s) would be pulled to one side for a meeting about it. Single people were leant on to work overtime and those with families were left alone. It was hard to progress in the department with development opportunities limited. The only way to progress was to get a job in Head Office which was no easy feat and Head Office was based in an expensive part of the country which made a move financially prohibitive for many (especially as relocation assistance was poor). I found a lot of people within the office overall to be old fashioned and living in the past and in some sections this led to more recent recruits moving on.There were too many part timers working there which only put more onto the full time staff. Communications could be poor with certain things kept quiet so you would never know what was going on in other departments. In many cases, I would end up finding out from the Caretaker. On the positive side, the job helped me pay my mortgage for 10 years and build up a nice sum in my pension and it was nice to sign off my time with a trial period in the York office with all expenses paid before finishing with redundancy.
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Questions and answers

People have asked 21 questions about working at NFU Mutual. See the answers, explore popular topics and discover unique insights from NFU Mutual employees.

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Interview insights

Insights from 77 Indeed users who have interviewed with NFU Mutual within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

Competency based interview based on their vision and values

Shared on 21 January 2020

I was given a letter and asked to type a response in my own words. Could I type from a dictaphone? Was I a good typist? Was I good on the phone?

Shared on 12 March 2019

NFU ask of a time when i have had to deal with a difficult situation. How i overcame the situation and how I resolved it. 'The what the how the know'

Shared on 27 February 2018
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