NHBC Employee Reviews
United Kingdom21 reviews
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NHBC have a special devotion to their customers that is a clear market leader. They have great attitude towards their workforce, with their head office based in Milton Keynes and a large portion of their workforce working from home.
Excellent care for customers and staff
Poor work/life balance
Joined nhbc as a building inspector. Lured in by work life balance, but ended up doing more work than previous roles for less pay. Expected to pick up work of others when they can't do it; the structure isn't fair. Experienced staff in the role treated like children, forever monitored and over watched. Job security yes, but you'll be left to go stale in your role. You only seem to see progression if another person leaves..
Can sometimes be flexible in working hours
Workload can be unfair, Little support, Pay is not competitive compared to competitors, Too many of Managers
It doesn't matter how good you are at your job and how much praise you get from others, if you're not in a clique with the managers then you do not get their support or respect. Hard work is not rewarded. Lazy people who purposely cause trouble within the department and leave early most days seem to get further just because they have friends in the right places. The job itself was brilliant when you were able to get on with it but recently it has become far too micro managed and you spent more time reporting to managers than handling files.
Entering such a large cooperation can definitely be daunting, but as soon as I walked i was greeted warmly and made sure I was perfectly comfortable with the work I was doing. I had to to lots of organising on many topics I knew very little about, which pushed me to my best.
When i started at the company it was very good and i learnt a great deal. I spent 11 years at the company but in my opinion the company changed what it did well to a different direction which i did not agree with.
reasonably decent salary
A lot of driving
This company are at the forefront of what they do. Career progression is available but it feels like only to those where "if your face fits". Management throughout customer services are very clicky and can be quite contradictory with their work ethic of "do as I say, not as I do". Pay rises have been minimal and frozen for many and incentives are few and far between. However the location is great, offices are clean and modern and the standard pay rates aren't bad either.