Happiness score is 58 out of 100
3.7 out of 5 stars.
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United Kingdom7,438 reviews

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3.5Work-life balance

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Worked here 22 years. Secure employment, decent pension, good annual leave days. Overtime a constant, always available due to being understaffed consistantly


Stressful, frustrating
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You learn lifelong valued skills within healthcare.If you are in the right team it can be very enjoyable to work. Some teams often have clicks especially from the older the staff. If the team is good it makes your day much better




Work load, stress
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Insights into NHS

Based on 1,145 survey responses
What people like
  • Clear sense of purpose
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Trust in colleagues

Over stretched team, understaffed and stressful !

Nursing is understaffed and the nurses and teams in nhs as a whole are expected to work under stressful and risky to patient situations. Poor support for same reason and I found there to be a culture of cliques and favouritism. The job is a reliable source of income but nhs has changed due to all the cut backs affecting patient experience and resulting in low morale at work with little job satisfaction.
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Can be fun

Difficult job but rewarding. Sometimes work can be very fast paced and overwhelming, sometimes it can be very quiet. People are willing to help you and most shifts are great.
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Almost every day is exhausting, I felt like I was burnt out all the time. I personally had minimal support and often hated reaching work in the morning.
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Worked with a great team

Managed to join a very supportive team. Learned a lot from my time spent there. Work will vary depending on your role and position so I am only speaking from my personal experience.
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Enhanced payments the only good thing

No support through management. They preach staff well being but will swap you from day shifts to night shifts weekly with no in between. If you ask for any stability for shifts you get none. You get paid less that a care home wage for a HCA other than for nights and sundays. It’s the most stressful job and not worth the money. They say they will support you through courses however no one will do that.
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Good culture, secure employment

I worked for the NHS in a clinical setting for around 10 years. I worked in a variety of settings including ED, palliative care, paediatrics and community. Staff on the whole are happy to be at work. Especially in the community. Here, staff are well looked after, and treated fairly. Of course there is job pressure, but it is manageable. Pay is in line with National pay grades throughout the NHS. You are well supported if sick. Generally there is a good culture of teamwork. CPD is very well supported, and appropriate time off given for this. Job security is excellent.


CPD support


Long hours, and can be intense
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Good culture

Good colleagues and work environment, good progression opportunities for those who want it as well. Would recommend to anyone. Pay is fair and reasonable.
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Good employersFew opportunities once you reach the top of your bandingGreat job satisfaction and more often than not supportive and friendly colleagues


Job satisfaction
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Don’t do the apprenticeship

No opportunity to progress. Management don’t care about staff. The apprenticeship is so unorganised and once you have completed it there isn’t much opportunity to progress.


Helping people


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Safe secure job

Good secure job, good pay. Good opportunity to advance or change careers in the trust if you wish to. Everyone is mainly friendly and respectful of each other.


Job security


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Overworked for little money

Secure job, good managementBut overworked, expect the impossibleHorrible working conditions, red hot, no circulating air. Can't even get a drink because your too busy.
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flexibility but stressful

stressful and underpaid, some benefits such as flexibility of working pattern. management can sometimes be difficult, colleagues are generally helpful
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Love working for NHS

I love my job at the NHS but I would like some degree of flexibility to be given for parents of toddlers who don’t have any childcare or are struggling to get childcare.
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It was my first serious job

I worked as a hospital porter and it was a great experience, the work is hard alot of walking and pushing heavy gear but the staff are generally nice and as a porter there is a sense of family within the work place and all that goes along with that type of environment
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Fair place to work

It could be worse, the NHS has suffered over the past 2 years with the Covid pandemic. Lots of changes brought in at even faster pace not always enabling staff and teams to keep up
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Poor pay, poor conditions, worked to the bone.More and more responsibility given to staff with no regards for quality of care.Staff are moved around continuously, PIN numbers at risk by working un unfamiliar areas.Patient care is abysmall, you can't do what you need to do as staff ratios have fallen to an unsafe level.
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clicky but ok

the pay is ok but the people working there are not nice some are ok. management is very poor and biased. the job is very repetitive and boring.The supervisors do not know what they are doing very underappreciated, no team work very individualistic and a lot of preferred treatments to older staff
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Outdated systems, lack of opportunity for progression, hiring less qualified individuals and paying them more than others

The NHS is extremely outdated and disorganised and everyone that works there is aware of it but nothing is ever done. Most of the management were lovely but a few let themselves down, extremely power hungry and can’t stand if people ‘less superior’ to them have an opinion different to theirs. One of my colleagues was told at their exit interview that they don’t have the skillset required to get the job they want and then ended up getting a job in their desired field that paid 10k more and is now thriving. Also a lot of discrepancy between how they pay their staff. Hiring people with degrees plus experience and paying them considerably less than someone with no degree and a lack of experience. Then saying they can’t progress into that higher band until they’ve worked in the department for 2 years, very bizarre. Wouldn’t except any job offered again.


Pay discrepancy, power hungry managers, disorganised, lack of opportunity for progression
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Good colleagues

Good job security long hours can be stressful under paid no one on your shoulder every days different always busy meet people from all walks of life




Long hours
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Overall rating

Based on 8,005 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture
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