NHS Employee Reviews

There are colleagues and managers who really try, but there are also cliques and you feel uncomfortable. Can be stressful when busy/understaffed. It does feel like they try to value the individual but day to day this is somehow lost. Long hours - often working over. New initiative means you tend to get lunch breaks as you should.

Pros

Very skilled team

Cons

Cliques

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Worst job I've ever had

Administrator (Current Employee) - Norfolk - 7 June 2023

Poor managers. No processes (shouldn't happen in the NHS). High admin staff turnover. Huge workloads with tight deadlines. Dozens of emails not able to answer. Lots of responsibility for low pay. Staff expected to take on extra duties outside their pay grade. Rude & aggressive patients. Not a clinical role, just admin support staff. Fixed term contract only extended a few days before finish date.

Pros

None

Cons

Lots

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Insights into NHS

Based on 2,593 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Areas for improvement

Fair pay for job
Energising work tasks
Sense of belonging

Productive and fun atmosphere of work

IT Engineer (Former Employee) - Glasgow - 7 June 2023

I enjoyed working for NHS and shall forever remember the support and team spirit in all departments that work tirelessly to achieve support of health.

Pros

Flexibility of working time

Cons

None that I know of

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Misled

Prescription exemption checking (Former Employee) - Newcastle - 5 June 2023

Job was advertised as a customer service role however the role was essentially a debt collector for those who had selected the wrong exemption when collecting their prescriptions. Most of these people were on benefits but weren't eligible for free prescriptions and had been wrongly advised by pharmacists. Basically trying to squeeze money from some of the poorest in society. Many callers were very upset by this and there was little you could do to help. No job satisfaction.

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Worst management ive come across

Patient Services Assistant (Former Employee) - Chesterfield, Derbyshire - 4 June 2023

whilst at my time at chesterfield royal, i enjoyed my job and the ward i worked on but the management is awful, its the reason i left! They do not care about mental health and no matter what to ‘suck it up and get on with your job’

Pros

set days off

Cons

management, work related stress

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Fun place to work

Housekeeper (Current Employee) - Cardiff - 3 June 2023

What is the best part of working at the company?Money is out standing holidays r brill What is the most stressful part about working at the company?There’s nothing stressful about the job What is the work environment and culture like at the company?Amazing staff and patients from all walks of lifeWhat is a typical day like for you at the company?It depends on the patients who come through the doors and everyday is different

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Relaxed Work Environment

Class 2 HGV Driver (Former Employee) - Maidstone, Kent - 2 June 2023

Working here, you would find out your routes the day before so you knew what to expect and could plan appropriately.There was no chasing you asking where you were and were always understanding about any issues or delays encountered.Lorries were generally in good condition and any concerns would be looked into and properly addressed.I enjoyed my time working here.

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Nhs is somewhere you can spend your entire career

Community Palliative Care Sister (Former Employee) - Southampton - 2 June 2023

Nhs is better for the young and inexperienced, lots of new inexperienced nurses at the helm, no appreciated to older deneration that have been working hard for many years , Nhs isn’t what it used to be,

Pros

Secure

Cons

Excessive hours, short staff, a barrage pay

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Working for better health care for all

EHR Principal Business Intelligence Analyst (Former Employee) - St. Thomas's - 30 May 2023

I worked at the Guy's & Dt Thomas NHS Foundation Trust for eighteen + years, 6 of which I also served on the Trusts' Council of Governor's as a Staff representative. MY time at the Trust was rewarding, challenging and productive. I only left when I retired and I would recommend it to anyone. The NHS needs you, and you will feel that to be the case everyday - and if you don't there are great processes for weeding out the bad guy's that aren't with the programme.

Pros

Your work contributes to the countries' wealth

Cons

Tories want to destroy it, but they wont be able to.

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Toileting duties above person centred care

Support worker (Former Employee) - Glasgow City Centre, Glasgow - 28 May 2023

Do not get a minute to connect with patients as staffing is always short. Purpose of job is taking people to the toilet expected workload is a disgrace.

Pros

Nice patients and some staff

Cons

No personal touch, no time for person centred care

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Health Care Assistant

Health Care Assistant

London

16 hours ago

Good workplace

Domestic Assistant (Current Employee) - Stockport - 26 May 2023

Very good place to work fine monthly pay. I love going to work every day very nice people to work with good managers and they provide free coffee. I don’t feel so tired after work.

Pros

5 hours a day

Cons

Need more hours

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Working with the NHS it mean care courage, compassion , commitment, communication, competence

Healthcare cleaner (Current Employee) - Burton-On-Trent - 25 May 2023

What is the best part of working at the company?Improving other people lives, seeing patient becoming smiling and capable to look after them selves after staying a long time in the hospital. What is the most stressful part about working at the company?Challenge a difficult situation with patient and solve the problem and decision maker What is the work environment and culture like at the company?Treating everyone the same, effective team work and applying the six values to work and the 6cs has a fantastic job to ward patients and relatives What is a typical day like for you at the company?Whether we dealing with difficult situation with patient or our normal life style I always remember my training remain calm and propose.

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Enjoyable place to work

Occupational Therapy Assistant (Current Employee) - Cardiff - 24 May 2023

No day is the same in work there is always a variety of things to do. I work with a supportive and friendly team. The hardest part of the job is managing my work load as things don't always go to plan

Pros

Working with Children

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Good job if done properly.

Domestic Assistant (Current Employee) - Glasgow - 24 May 2023

What is the best part of working at the company?Good pay and overtime always optionalWhat is the most stressful part about working at the company?Doing my job properly and walk out at the end of my shift with a positive mannerWhat is the work environment and culture like at the company?Reasonable and all different types of culture What is a typical day like for you at the company?Hard working so day goes fast

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Easy to get the job done

Clerical Officer (Current Employee) - Bolton, Greater Manchester - 22 May 2023

The NHS all depends on what department you work for, my new manager is fab, really flexible and approachable, i get the job done and she is happy. I would say there isnt much room for progession unless your a nurse wanting to become a matron etc

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Supportive and inclusive

Administration Assistant (Current Employee) - Leyland - 22 May 2023

Working as Bank administrator has been so positive. Management are supportive and there are many opportunities for other roles within the organisation

Pros

Flexible working

Cons

Non

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Full work Nhs

Security Officer (Current Employee) - East London - 20 May 2023

I'm really hard working person last 6 year continue working NHS, I never let down time keepingWhatever job my supervisor gave me with out not fishing work never leave my site.I was enjoying working hard all the time

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Productive and fun

NHS 111 Health Advisor (Current Employee) - Barking, Greater London - 18 May 2023

Very good place to work at, everyone is kind a respectful. Help is everywhere when needed. Calls can be frustrating but it feels good to help unwell patients

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Continuously frustrating and degrading

Healthy Lifestyle Coach (Former Employee) - Greater Manchester - 17 May 2023

What is the best part of working at the company?The end of the working day, lunch break What is the most stressful part about working at the company?The management, the commissioners, the lack of understanding of real life, the hypocrisy, the uncertainty and lack of trust What is the work environment and culture like at the company?Underhanded, two faced, uncertain, stressful What is a typical day like for you at the company?Confusing, stressful, upsetting

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Love my job

Health Care Assistant (Current Employee) - Bolton, Greater Manchester - 13 May 2023

I joined the NHS at 62 years old during a pandemic !Something I have always wanted to do .Its been tough but so rewarding , dont regret my desicion for one moment .Great team and suppoetive management .Just do it

Pros

extra pay for unsociable hours, good work life balance

Cons

Long shifts

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Awful place to work

Health Care Assistant (HCA) (Former Employee) - Isle of Wight - 13 May 2023

Bad management skills throughout. Absolutely no progression! Don’t dare to be ambitious. Environment is toxic and bad for your mental health hence why so many people go off with mental health issues causing shortness of staff and extra pressure on everyone else. I would never ever work for the NHS again!